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Title: |
Microsoft SMS 2003 Engineer / Wise Package Studio Scripter
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Location: |
US-California-Los Angeles
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Work History: |
Resume Of:
Charles Donaldson
Los Angeles, California
Preferred Mobile Contact: (415) 244-0424
Email: Chas_Donaldson@hotmail.com
Education and Technical Training:
1998 Microsoft Certified Systems Engineer (MCSE) Training
Productivity Point, International,
Austin, Texas
1993 Novell Netware Certified Engineer Training
Novell Certified Netware Engineer Certificate
Datamatic Pty. Limited.,
Pymble (Sydney), New South Wales, Australia
1984 Computer Science Technology/Data Processing Certificate
McLennan Community College,
1400 College Drive,
Waco, Texas 76708
Internetworking System Software / Network Protocol Experience:
MS SMS Server v1.2-v2.0/SMS 2003/Windows NT v3.51/4.0 2000 /XP/ 2003/Vista
Microsoft SMS 2003/SCCM 2007 (System Center Configuration Manager) Beta
Remedy,Ghost,Wise Package Studio 3.2 - v7.0 / MSI /Windows Installer / InstallShield Admin_Studio
Computing Platforms Environments / Applications:
Compaq Proliant ML 750: Microsoft SMS Srv v2.0 / MS SQL 2000
Dell PowerEdge 2450: MS Windows 2000 / Citrix MetaFrame1.8/Windows 2000
Sun Neta t1405: Sun Solaris 2.7/Veritas Net Backup DataCenterv3.4
Sun Neta t1125: Sun Solaris 2.8/VeritasNet Backup Volume Mgr v3.4
Sun Ultra 10: Sun Solaris 2.8 / Citrix MetaFrame1.0 for Solaris
Compaq Proliant DL 580: Windows 2000 / MS SMS Srv v2.0 / MS SQL v7.0
Sun Enterprise 250: Solaris 2.5.1 /MetaFrame1.0 for Solaris
Compaq Proliant DL 380: NTv4.0 Srv./ MS SMS Server v2.0 / MS SQL v7.0
Digital Server 1000: MS SMS Server v2.0 / MS SQL 6.0
Compaq Proliant 6000: MS SMS Server v2.0 / MS SQL v6.5
Compaq Proliant 4500: MS BackOffice v2.5/ MS Windows v4.0
Compaq Proliant DL 380: Red Hat Linux v6.x
HP 9000, 840 Series: HP U-X v9.0.5 /Informix Online DBMS
HP 9000, 700 Series: HP U-X v9.07/ Oracle 6 DBMS /Exceed v4.1
Tools & Technologies
Operating Systems : Windows NT 3.51, NT 4.0, Windows 2000, 2003, XP, Vista
Virtual Machine Tools : VmWare, and MS Virtual PC 2004, v2007
Directory Services: Active Directory (GPOs)
Application Packaging : Wise Package Studio v3.2, 4.62,5.51, 6.0, v7.01
Windows Cloning : Ghost v3.- Symantec Ghost
Antivirus : McAfee Anti-Virus Entp., Symantec Antivirus Corp Edition
Professional Technical Employment History:
Nov., 04 — Sept, 2007 Microsoft Windows XP Deployment Engineer
(Wise Package Studio v6.0/7.0 / Install Shield v7.5 /Software Packager)
Client:
Indy Mac Bank,
155 North Lake Avenue,
Pasadena, CA. 91101
Consulting Org.
Accenture
El Segundo, California
c/o Avande, Inc.
2211 Elliot Avenue,
Seattle, Washington, 98121
c/o Consulting Org.
The TRIAD Group,
10900 NE 8th Street, Suite 1500,
Bellevue, Washington 98004
Work Responsibilities:
Desktop Engineer/SMS Administrator/Team Lead
* Create/Maintain Wise Package Studio v6.v7.0 / Install Shield Admin Studio 7.5 Software Packages.
* Software Package via Wise Package Studio / Install Shield Admin Studio.
* Q/A Testing of SMS 2003/Wise/InstallShield/MSI Software Installation Packages.
* Tested apps for OS/SP compatibility issues.
* Configured registry, files, group policies to ensure compatibility of applications.
* Created Wise/MSI custom scripts to install image design, deployment per standards.
* updated and Administered SMS 2003 server infrastructure from SMS 2.0.
* Configure new site servers, site config including boundary sites as per design.
* Monitor SMS Site status across the SMS Hierachy Network.
* Manage patch rollup deployments and post deployment remediation.
* Installed and remediate SMS 2003 clients.
* Maintained SMS database, and generate reports from MS SQL database.
* Monitor, maintain the SMS client health.
* Test and deploy Software Application and worked closely with Desktop Tech team.
* Application compatibility testing for Windows XP SP2 rollout.
* Reduction of MS SMS Client trouble tickets.
* Reduction of application trouble ickets through Wise Package Studio/MSI Software packaging.
* Wrote technical 'How-To'docs for SMS 2003 and Desktop Deployment Install teams.
Feb., 2004 — Sept, 2004 Microsoft Windows XP Deployment Engineer
(Wise Package Studio v4.62 — v5.1 / MSI 2.0/3.0 Software Packager)
Client:
Wells Fargo Services Company
Wells Fargo Bank, N.A.
7001 Westown Parkway,
West Des Moines, Iowa 50266
Consulting Org.
COMSYS Services, LLC
1201 Harmon Place, Suite 200,
Minneapolis, MN 55403
Work Responsibilities:
* Created/ Develop Wise Package Studio /MSI Software Packages.
* Developed Custom MS SMS/Wise/MSI Software Packages.
* Q/A Testing of SMS/Wise/MSI Software Packages.
April, 2003 — Jan. 2004 Microsoft SMS v2.0 Engineer
(Wise Package Studio v4.6/ MSI 2.0 Software Packager)
Client:
Goodrich Corporation,
Aerostructures Group
850 Lagoon Drive,
Chula Vista, California 91910
Work Responsibilities:
Sr. Desktop Engineer/SMS Administrator/Team Lead
* Perform Software Package using Wise Package Studio v4.61.
* Perform MS SMS v2.0 / MS SQL v7.0 Server system administration..
* Troubleshoot MS SMS 2.0 Software Package Distributions.
* Develop MS SMS 2.0 Software Installation Packages.
* Q/A Testing of Wise Package Studio Software 4.61 Packages.
* Administered MS SMS 2.0 server infrastructure
* Configure new site servers, site config including boundary sites as per design
* Monitor MS SMS 2.0 Site status across the SMS 2.0 network hierachy.
* Installed and remediate SMS 2.0 clients
* Maintained MS SMS 2.0 database, generate reports from MS SMS/SQL 7.0 database
* Monitor, maintain the MS SMS 2.0 client health per corporate standards
* Test and deploy the MS Security Update patches.
* Reduction of MS SMS Client trouble tickets
* Reduction of application trouble tickets through MSI Software packaging.
Sept., 2002 — Feb. 2003 Microsoft Windows XP Deployment Engineer
(Wise Package Studio Software Packager /MSI/ Deployment Engineer)
Client:
Southern California Edison (SCE),
6060 Irwindale Ave Unit J,
Irwindale , CA. 91702
Consulting Org:
Siemens Business Services,
Norwalk, CT. 06851
Consulting Org.:
Tri Staff Consulting:
3730 South Susan St., Suite 100,
Santa Ana, CA 92705
Work Responsibilities:
* Develped Software Packages using Wise Package Studio v3.2.
* Wrote Wise Package Studio /MSI Installer Scripts for Windows 2000/XP.
* Created Wise/MSI Packaging Process documentation.
* Q/A Testing of Wise Package Studio Software 3.2 Packages.
May, 2002 — Sept, 2002 Microsoft Windows XP Deployment Engineer
( Microsoft SMS Installer /Wise Installer/ MSI Software Packager)
Client:
Shell Oil Operations US / B.V.C.
c/o Shell Oil Bakersfield Refinery,
6451 Rosedale Highway,
Bakersfield, CA 93308
Consulting Org.:
CDI Professional Services:
2350 Mission College Blvd. Suite 440,
Santa Clara, CA. 95054
Work Responsibilities:
* Perform MS SMS v2.0 /MS SQL v7.0 Server system administration.
* Develop MS SMS 2.0 Software Installation Packages.
* Software Package using MS SMS Installer, Wise for Windows Installer,
* Q/A Testing of SMS Software Packages.
Nov., 2000 — April, 2002 Microsoft Windows NT/2000/ SAN Customer Engineer
Sanrise, Inc. ,
7950 Dublin Boulevard, Suite 200,
Dublin, California 94568
On-Site -Work Sites:
Exodus Communications - Internet Data Center (LA1/OC2) ,
200 North Nash, El Segundo, CA. 90245 and
17836 Gillette Avenue, Irvine, CA 92614
Work Responsibilities:
* Intel-based Windows NT/2000 server farms and Microsoft products as Senior member
of a support team responsible for daily maintenance of web server farms.
* Supporting Sanrise SAN Storage Cell: Network (Ethernet/Fiber Channel)
w/Brocade 2800/Silkworm Fiber Switch,Cisco 6000 routers) (Solaris
2.7, 2.8/ Windows 2000,Windows NT 4.0/Red Hat Linux ).
May, 1999 — Sept. 2000 Microsoft SMS v2.0 Engineer
Client:
Sanitarium Health Food Company,
Berkeley Vale, New South Wales, Australia
Consulting Org.
c/o TSG Australia, Ptd., Ltd.,
Level 5, 90 Mount Street
North Sydney, New South Wales, Australia 2060
Work Responsibilities:
* Planned, Designed, Installed MS SMS v2.0 architecture network system.
* Created SMS Installer v2.0 /Wise v6.0 scriptss.
* Wrote SMS Installer/Wise Installer documentation and Q&A tests.
Aug 98 — May., 1999 SMS v2.0 / SMS Installer Scripter /Software Packager
Client:
Unilever, H. P. C.- USA-Europe,
USA Site:
1000 Bridgeport Avenue, 2nd Floor,
Shelton, CT. 06484
International Site:
Elizabeth Arden Cosmetics
Unilever Cosmetics, International, SA;
(formerly known as Calvin Klein Cosmetics)
Geneva, Switzerland
Consulting Org:
Digital Equipment Corporation, (DEC)
Compaq Computer Corp. / ( Now Known as Hewlett Packard)
131 Hartwell Avenue,
Lexington, Massachusetts 02173
Work Responsibilities:
* MS Systems Management Server v1.2 SMS scripting.
* Provided Microsoft SMS Admin/SMS Installer Packaging Training Classes
for the Switzerland International.
June, 1998 - July, 1998 Microsoft Certified Systems Engineer (MCSE)
Productivity Point, International,
Austin, Texas
Feb. 1998- June, 1998 Microsoft SMS v1.2 Engineer
Client:
Citi - San Antonio, Citigroup Data Systems, Inc., (CDSI)
(formerly: Citibank Technology Solutions Group (CTSG))
San Antonio, Texas 78245-3214
Work Responsibilities:
* Designed Configured, and installed MS SMS v1.2.
* MS SMS v1.2 Server/MS SQL system administration.
* Created MS SMS Installer software packages.
May, 1997 — Feb., 1998 Microsoft SMS v1.2 Engineer / Software Packager
Client:
Houston Lighting & Power Company
The South Texas Project (Nuclear) Electric Generating Station
P.O. Box 289
Wadsworth, Texas 77483
Work Responsibilities:
* Planned, Design and Installed MS SMS v1.2 Servers.
* MS Windows NT v4.0 Support for PeopleSoft HR/FIN project.
* MS SMS v1.2 Server/Client administration and support
* Performed MS SMS Installer / Wise scripting .
Professional References: Upon Request
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Skills: |
In Summary:
- Good troubleshooting skills and have sound knowledge of the Windows 2000/XP/2003 on Intel platform.
As well as Proficient with UNIX / Debian Linux /Red Hat Linux v.6.x based OS, hardware and tools, other OS’s such as (Solaris v2.5, v2.6, v2.7), Apple MacOS 10X support.
- Strong experience with Microsoft systems management and build automation technologies in large corporate environments - (5500 + users) .
- Solid understanding of core Microsoft infrastructure technologies (Windows Server, AD, DNS, DHCP)
- Recent experience with Microsoft Systems Management Server 2.0/2003.
- Recent experience with platform migration/deployment technologies SMS USMT, RIS, ADS 7+ years
- Application packaging technologies (Wise Package Studio, Install Shield, MSI) 7+ years
- Strong problem solving and analytical skills as well as technical documentation skills.
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Education: |
Education and Technical Training:
1998 Microsoft Certified Systems Engineer (MCSE) Training
Productivity Point, International,
Austin, Texas
1993 Novell Netware Certified Engineer Training
Novell Certified Netware Engineer (CNE v3.1x, v4.11x) Certificate
Datamatic Pty. Limited.,
Pymble (Sydney), New South Wales, Australia
1984 Computer Science Technology/Data Processing Certificate
McLennan Community College,
1400 College Drive,
Waco, Texas 76708
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1.004 |
net framework |
US-California |
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