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Title: |
System Administrator/Storage Expert/Security Engineer
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Location: |
US-Illinois-Chicago
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Work History: |
See above in Skills section.
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Skills: |
Brian Povlsen
brianpovlsen@mac.com
Summary
Brian Povlsen is a Senior Systems Administrator who has maintained corporate computing infrastructures for several Fortune 100/500 companies such as Johnson Publishing and Hewitt Associates. His responsibilities included production systems for a weekly/monthly magazine, and strict security compliance with Sarbanes-Oxley. In all these positions his critical strategic decisions have helped to safeguard millions of dollars of revenue. Hold: A+, Network+ and I-Net+, and MCP/MCSA.
EXPERIENCE
AGI Media - 9/2007-present
Windows Support & Administration including Exchange 5.5, Security, Asset Management duties
Accomplishments:
Level I/II/III help Desk support for Windows/Macintosh computers for a media company. Including using SAMBA/CIFS/CUPS/VMware/Filemaker services for non windows clients.
Advanced skills in AD and integration with applications. Responsible for identifying and providing solutions to both LAN/WAN problems. Pro actively researched solutions to long standing problems such as DNS/DHCP resolution issues using extensive troubleshooting. Helped configure MDaemon to eliminate SMTP issues.
Install and maintain Citrix Presentation 4 services including those over a VPN connections such a modem, broadband, wan and wireless.
Responsible for managing documentation, creating documentation, emergency procedures and policies, and inventory. Used a variety of network asset management programs to document enterprise wide multi-site (WAN) network.
Managed issues with email, including archiving, setting policies and procedures for email storage. Resolved issues with extranet partners and problems in communicating with large attachments. Used other methods of file transfer when applicable such as FTP/WebDAV. Fixed authentication and intrusion detection problems.
Interfaced with 3rd party companies as necessary to solve specialized problems that occur in a manufacturing environment. Used special equipment such as Intermex, and fixed telephony issues. Used HP P-class blade servers, with Compaq server hardware.
Optimized client/server machines to operate with the low resources that were available. Found ways to save the company money such as using a free network asset management in lieu of purchasing normally a system in the five digit range.
Responsible for SLA and used a variety of tracking software such as EasyDesk, ServiceCenter, and custom tracking software.
Installed RedHat Enterprise Linux to monitor and metric gathering tools to improve the quality of service for end users such as Nagios, MRTG, GFI Suite, What's Up Gold.
Johnson Publishing Company – 6/2006-9/2007
Windows Support & Administration including Exchange 2003/2007, Security, Backup Management duties
Accomplishments:
Achieved a SSO integration with Macintosh computers in an AD environment, and other authentication procedures.
Was the sole responsibility for enterprise (5 locations) backup. Designed, configured, administered disaster recovery program. Set up servers used in disaster recovery process. Used Retrospect/Veritas (including Veritas Volume Manager and other components) in a distributed environment. Used robotic tape libraries, and also saved to disk to minimize loss. Cooperated with Iron Mountain for off-site data storage.
Optimized/designed RAID systems including Xserve, Dell, & Heritage RAID solutions. Expertise in SAN technology. Understanding of Storage Vendors EMC, Netapp, McData/Brocade and Cisco. Strong working knowledge and experience of EMC SAN/NAS hardware such as Symmetrix/DMX, Clariion, Celerra and Centerra, Netapp. Experience with storage provisioning (LUN masking, zoning, RAID, data replication, etc.) Strong Working knowledge and experience in supporting an enterprise backup environment using Veritas 11/Netbackup with tetertiary storage I designed (Robot tape library)
Upgraded network infrastructure to run at a Native 2003 server level. Required upgrading some of the custom software that was in use in the company. Configured secure DNS updates to protect against cache poisoning, created fault tolerant DNS infrastructure, and eliminated secondary/primary zones. Fixed NTP issues due to failure of the PDC FSMO role.
Rolled out 75 Macintosh end user workstations from a single image. Customized as necessary depending on job function. Used SAMBA/CIFS to share information to make information sharing seamless.
Configured VPN connections using Firebox, Cisco Pix, instrusion detection and home consumer VPN devices.
Discussed proposals with senior management, and stated the business justification for investment. Provided an ROI justification.
Use SQL 2000/2005/Filemaker/Oracle DB skills to maintain all types of data. Proficient at both creation and administration of databases.
Responsible for WAN connections for 5 branch offices in North America. Created distributed services environment to provide fault tolerance in case of WAN failure. Created redundant services to provide business continuity for disaster preparedness scenarios.
Created installers to automatically install software based on group membership. Created scripts, shortcuts, and modified default behavior of programs to reduce knowledge required to use IT resources.
Performed performance testing/monitoring/adjustment on servers/workstations to optimize resources. Rolled out disk optimization software that helped eliminate poor server performance and delayed the need to buy new hardware.
Proactively worked to increase network integrity by managing projects to completion. This included working with diverse departments and seeking approval from management. Upgraded AD infrastructure, integrated Open Directory with AD, piloted projects to increase efficiency. Used Virtual Machine configurations such as Parallels, to enable Mac user’s access to PC functions.
Maintained IBM Blade, xseries, and other server equipment from various vendors such as Compaq, HP, Dell and Sun.
Moved servers as necessary with VM environments such as Parallels, Vmware enterprise, and PowerConvert. Repurposed equipment to better align with strategic goals. Used Altris and Norton Ghost to do P2V changes.
Managed enterprise cluster databases on Oracle/Great Plains/SQL services. Troubleshoot failover issues, and solved it. Responsible for creating plan for upgrading to Exchange 2007, and was testing upgrade scenarios when I left. Had a Exchange 2007 running in a VM environment since we had no lab to test it in.
Security Administrator duties as well. Standardized security violations by applying GPOs to servers, workstations. Audited logs and maintained close watch on the DMZ. Closed the open relay on our mail server, and implemented the principle of least privilege.
Monitored system/network resources with Nagios, Snare, LanDesk, SMS, MOM, using SSH and configured SSL for company email resources. Submitted proposal for upgrade to a PKI to supervisor
Responsible for TBs of online storage and backup in a ISCSI and Fiber Channel environment. Had to configure WWN, luns, masking and other FC variables to ensure proper operation. Researched and provided justification for increasing our SAN/NAS configuration.
Responsible for assisting development department and solving issues with web-server based technologies. Including Boot Camp, CVS, IIS both locally and remote, Apache, Dreamweaver, Golive, and some light programming issues. Also taught how to convert files to flash, QT, WMV, real audio and other formats. Taught automation utilities in Windows/Macintosh OS such as batch files, applescripts, and automator.
Responsible for Solaris 9 Oracle databases on Sunsparc hardware.
Configured BSD/Unix for OpenLDAP and configured cross realm authentication to provide authentication to resources for non-unix systems.
Cisco Catalyst 4948 10GE, in n-tiered architecture, Catalyst 6504-E, Aironet 1200 Wireless Router, 3825 With callmanager express, PIX 535 Security Appliance upgraded from a Firebox X2500, Cisco MDS 9020 Fabric Switch
I have updated firmware, the Cisco IOS, configured routers for multi-casting, set routes/vlans/bridging, integrated Cisco bought vendors into Cisco infrastructure. Used a variety of Linksys hardware as well. Used multiple OS and protocols and fixed issues with them. For example, Appletalk can create phantom resources and fixed that issue by turning off the spanning tree protocol. Expert in making adjustments to client OS such as Linux/Mac to work optimally with Cisco infrastructure.
Hewitt Associates - 10/2005-6/2006
Windows Support & Administration including Notes email, Security, Backup Management duties
Accomplishments:
Responsible all non windows services/budget. Negotiated all Mac client and server issues. Connected Apple computers into a Novell/Active Directory infrastructure using Prosoft’s Client for Macintosh. Also rolled out the Citrix client for Apple computers, including certifying it in the environment.
Responsible for the network security of all Apple computers. Created security standards, applied patches, rolled out anti-virus programs, and educated users about best security practices.
Responsible for backup/restoration of files using Retrospect.
Responsible for documenting all standards, process and policies that I developed from above. Used Remedy, Lotus Notes, Sametime to communicate within company. Fixed CUPS issues as needed. Supported Filemaker databases for cross platform.
Multi-tasked, communicates well with all levels of skill sets. Had to prioritize and make managerial business justifications of time/energy on projects. Attention to detail. Able to work under pressure and manage projects. Proactive and willing to go the extra mile to exceed expectations.
Maintained a variety of IBM, and other PC server hardware. Used SecureID, Radius, Kerberos in a highly secure financial environment
Ambrosi - 07/2005—10/2005
Windows Support & Administration including Exchange 2003, Security, Datacenter Management duties
Accomplishments:
Managed 30 OS X 10.4/10.3 servers, Solaris and Windows NT to 2003 servers. All servers were mission critical and in production. Hardware vendors included: IBM, Compaq, Dell, HP, Sun.
Used Solaris for application and infrastructure roles: Apache, DNS, Proxy, FTP
Expert at DNS, DHCP, Netboot, Windows/MAC file sharing, LDAP/Open Directory/Active Directory. Used PXE and netbooting for both recovery and server use.
Responsible for SAN/NAS devices including hardware from Netapps, Buffalo, Linksys. Used a mixture of FC, ISCSI to manage back end data transfer. SAN vendors used (EMC/Clariion, Brocade, FC/AL)
Managed a team of five technicians with primary support responsibility for 100 Mac users, as well as peripheral support responsibility for an additional 400 users
Created installers and standardized images for both Mac and PC computers
Cloned machines using Carbon Copy Cloner and used NetO to remotely rollout installers
Resolved networking issues, including domain authentication for Mac users within an Activity Directory environment
Supported and troubleshot Mac OS X desktops and portables, as well as Windows XP desktop and laptop machines. Used Vmware ESX, Virtual PC to enable mac users to access PC only resources.
Added printers and computers to Active Directory domain
Worked with Active Directory, Citrix Presentation Server 4, NetO/Timbuktu/Nav Corporate, Teambase and Xerox/Canon printers with Rips, including Imitation Professional, Fiery and Best
Troubleshot MS Outlook, Entourage and the web-based e-mail issues
Configured Veritas, Retrospect, both the client and server interfaces, for backups. Used HP/EMC, tape backup. Also used HD based backup, and offsite backup with Iron Mountain.
Fixed Irix databases running on SunSparc hardware. Problem was that backups weren’t occurring and database was inconsistent. Fixed Oracle/SQL backup issues as well, and optimized databases.
Created, configured and troubleshot File Maker Pro 8 as part of an upgrade effort
Configured Cisco wireless/routers/switches. Integrated Windows based OS into web-based and intranet applications.
Used Track-IT, Remedy, Helpbox and the Asset Management, Serial Numbers, components.
Moved servers as necessary with VM environments such as Parallels, Vmware ESX, and PowerConvert. Repurposed equipment to better align with strategic goals. Used Altris and Norton Ghost to do P2V changes.
Summit Publishing/Packaging World - 04/2001—04/2005
Windows Support & System Administration
Accomplishments:
Designed, build, install, and administer MAC OS X/Windows Server 2003. Hardware was Dell, HP, IBM and black box.
Managed 100 desktop/portable Macs locally and remotely, via the telephone and in-person, as well as 20 server/desktop Windows 2000/XP machines
Supported all Mac and Windows hardware and software issues
Administered Windows/Macintosh web-based services such as multi-platform synchronization, .mac accounts and web-based e-mail
Used remote access software and hardware such as PC Anywhere, Timbuktu, Apple Remote Desktop, NT RAS and Windows 98/95 dial-up server
Designed, installed and managed multi-platform network which included domains, workgroups, peer-to-peer, broadband and wireless and client/server systems
Configured/troubleshot Cisco & other brands of routers, switches, firewalls including Netscreen.
Administered file-sharing software such as Apple Share, Mac OS X Server and Windows File Sharing
Experience with File Maker Pro 5.5/6 database development, including interfacing with OTS applications and web forms/IIS.
Maintained/used PDAs to synchronize data with a File Maker database
Created apple scripts, advanced program customization and workflow procedures to automate repetitive tasks
Specifically created custom Apple scripts to work with applications like File Maker, Entourage and Palm desktop
Supported connectivity to SMB networks using Dave and used virus protection programs, including Innoculan, McAfee and Virex
Used disk and optimization software, including Norton Ghost, Techtool, Diskwarrior and OS Included software.
Telecom manager. Responsible for MAC (moves, adds, changes) for Avaya Phone system. Changed phone carrier between MCI/Quest with multi-line system. Set up advanced calling features such as groups; fax failover, and upgrades to PBX system. Responsible for cell phones, repairs, etc.
Responsible for company switch to CTP (Computer to Plate), and teaching skills lacking in this transition. Managed all educational IT needs with both one on one instruction, and instructional education.
Moved servers as necessary with VM environments such as Parallels, VMware, and PowerConvert. Repurposed equipment to better align with strategic goals. Used Altris and Norton Ghost to do P2V changes.
Converted a Redhat linux server with home folders to a current Mac OS X server. Managed data migration and configuration so that users could easily work with security intact.
National Louis University - 08/2000—04/2001
Windows System Administration, Citrix Administrator
Accomplishments:
Single-handedly supported more than 5000 student and faculty Macintosh users
Responsible for Exchange maintenance, and backups with Veritas for multiple host types.
Setup a File Maker Pro Server for intranet/internet connectivity(schedule management), maintained network connectivity and upgraded software and hardware.
Responsible for rolling out 45 Imacs and four G4 servers across five Chicago campus locations.
Created and tested a standard image. Automated deployment of images with 3rd party tools.
Managed inventory and set policies and procedures for lab usage
Lobbied to install Ethershare on the AS/400 box to provide file sharing for TCP/IP clients. Configured 5250 terminal sessions to mainframe from pc/mac clients.
Configured Cisco switches and routers for labs and video conferencing functions.
Built an HP-UX, Linux, AIX box for management functions for the non Windows clients.
Built a Solaris 7 Amanda backup for backup of multiple host types, Macintosh, Windows, Unix
Internaut University – 01/1997-08/2000
Founder, Sole Business Owner
Accomplishments:
Owned and managed computer training/repair business in Idaho. Managed subcontractors, and did work for government, retail and consumer segments. Consulted with the local Fidelity office on issues of security. Extensive experience with Netbooting with Windows NT 4/Unix workstations, services and diskless workstations and expert in PXE configuration.
University of Portland, Portland, Oregon
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Education: |
See above in Skills section.
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Endorsements
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Brian has received 1 endorsement.
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Brian has endorsed 1 Member.
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Rank |
Title |
Location |
Status |
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9.963 |
Computer Tech |
US-New York-New York City |
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Details
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Public Messages
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Date |
Message |
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06.06.11 |
[This message has been removed by ITsaNetwork because it contained inappropriate content.] |
Marketing Support, Inc. |
01.28.08 |
Thank you for your interest in MArketing Support, Inc. Please provide a phone number where I can reach you to discuss the position.
Thanks!
Shirley Paolinelli
Human Resources
Marketing Support, Inc.
312-946-6091
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