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Professional Profile of Harland -- System Administrator
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-Rank-
8.820

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Title:
System Administrator

Location:
US-Pennsylvania-Pittsburgh

Work History:
Systems Administrator
Fiserv CCS
(formerly Fiserv InformEnt)
Pittsburgh, PA
February 2001 to present

* Build and configure Sun server hardware
* Install Solaris OS on Sun SPARC servers
* Maintain Solaris, HP/UX, and AIX servers, installing patches and software
* Install Microsoft Windows and Red Hat Enterprise Linux on Intel server and
workstation hardware
* Troubleshoot software, hardware, and network errors on UNIX and Windows
servers
* Install, configure, and maintain InformEnt datawarehouse software on UNIX
and windows servers
* Train new Systems Administrators in CCS established techniques and
procedures




Load Production Support staff
Fiserv InformEnt
June 2000 to February 2001
* Monitor source file transfers from mainframe to data warehouses
* Monitor source file loads into data warehouses
* Troubleshoot source data errors
* Work with clients to correct data errors and file transmission failures
* Update and maintain daily performance reports




Technical Support Staff
Western PA Internet Access (WPIA)
Indiana, PA
September 1999 to June 2000
* Provide technical assistance to customers by telephone
* Help customers install and configure networking software to interact with
WPIA's hardware
* Troubleshoot problems with customers' software and hardware to correct
problems with their connections to WPIA
* Share problem solutions with other employees




Technical Help Assistant
College of Fine Arts-IUP
Indiana, PA
January 1998 to May 1999
* Install new software and upgrades
* Troubleshoot problems in computer and network equipment at the desktop
level
* Assist faculty in developing computer skills
* Share knowledge with new employees




Computer User Assistant
Academic Computing Services-IUP
Indiana, PA
October 1995 to December 1996
* Maintain user systems in an open computer lab
* Provide software assistance to users
* Troubleshoot system malfunctions
* Provide technical assistance by telephone to campus computer users
* Share knowledge with new employees


Skills:
* Build and configure Sun server hardware
* Install Solaris OS on Sun SPARC servers
* Maintain Solaris, HP/UX, and AIX servers, installing patches and software
* Install Microsoft Windows and Red Hat Enterprise Linux on Intel server and
workstation hardware
* Troubleshoot software, hardware, and network errors on UNIX and Windows
servers
* Install, configure, and maintain InformEnt datawarehouse software on UNIX
and windows servers
* Train new Systems Administrators in CCS established techniques and
procedures
* Monitor source file transfers from mainframe to data warehouses
* Monitor source file loads into data warehouses
* Troubleshoot source data errors
* Work with clients to correct data errors and file transmission failures
* Update and maintain daily performance reports





Education:
Education:
Indiana University of Pennsylvania (IUP)
BA May 2000
Computer Science Major
Economics Minor

Sun Certified Systems Administrator (SCSA) for Solaris 10
Sun Certified Network Administrator (SCNA) for Solaris 10

Sun Certified Core Systems Engineer for Solaris 8, consisting of:
Sun Certified Systems Administrator (SCSA) for Solaris 8
Sun Certified Network Administrator (SCNA) for Solaris 8



Endorsements
Harland has received 2 endorsements.
Harland has endorsed 0 Members.
Endorsements Received All Endorsements Endorsements Given
  Rank Title Location Status Actions
9.883 Computer Tech US-New York-New York City Details
5.242 Desktop Support / Network Admin. US-Illinois-Chicago Details
No endorsements.
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