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Title: |
IT Specialist
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Location: |
US-California-Los Angeles
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Work History: |
TECHNICAL\CONSULTING EXPERIENCE:
Evergreen Realty Group
Sr. Network/System/Exchange Administrator Pasadena, CA
November 2004 – September 2007
Area of Responsibility included the Development of a Network Infrastructure for Multiple Locations. Architected and Managed 6 servers (Windows 2003) and 24 workstations (XP Pro). Duties included:
* Project Charter, Time Line, Implementation, and Business Continuity Plan Development
* Installation and Maintenance of a Shortel VOIP Phone System
* Creation and Maintenance of a SharePoint 2007 Document Center
* Proprietary In-House Software Support
* Compose Network Troubleshooting and Documentation standards
* Configure/Monitor VPN for Remote Network Users and Cisco/Netscreen Instances
* Determine Network Stability by performing Ad Hoc Troubleshooting and Implementation Tasks
Accomplishment: Reduced Total Cost of Ownership for ERG’s WAN/LAN Operation
InQ
Senior Network Administrator/Security Manager Los Angeles, CA
February 2003 – December 2003
Area of Responsibility included the Development of a Network Infrastructure for support of a 24/7 Enterprise. Architected and Managed 12 servers (Windows 2000/2003, Linux) and 50 workstations (Windows 2000/XP Pro). Duties included:
* Project Charter, Time Line, Implementation, and Business Continuity Plan Development
* Proprietary In-House Software Support
* Compose Network Troubleshooting and Documentation standards
* Configure/Monitor VPN for Remote Network Users and Cisco/Netscreen Instances
* Determine Network Stability by performing Ad Hoc Troubleshooting and Implementation Tasks
Accomplishment: Reduced Total Cost of Ownership for InQ’s WAN/LAN Operation
Evolve Technologies
Partner/Lead Consultant Los Angeles, CA /Atlanta, GA
February 2000 – November 2004
Tasked with the following objectives and responsibilities:
Evolve Technologies is a consulting firm that provides turn-key solutions for the needs of today's businesses. We specialize in networking (design and implementation), software and hardware (purchasing, installation and configuration), and technology business practices. Our services begin with the conception of a computer network, encompassing purchase and installation of workstations, printers, servers, routers and switches. It progresses with discovering needs for growth and expansion and continues through training, maintenance, repair and upgrades. Evaluated client computer needs based on their budget, goals and the industry they serve.
Worked with numerous clients performing network and system support.
Installation of networks and workstations
Software installation and support
Web Development
Accomplishment: Helped businesses compute more efficiently and increased productivity while lowering total operating costs.
People Support – Corporate Office
Manager, Network Operations and Engineering/
Senior Technical Architect Westwood, CA
June 1999 - December 2000
Conducted Troubleshooting for the People Support Enterprise. Created Engineering Recommendations and Business Strategy Pilots for utilizing VoIP, VPNs and DSLx to reduce overall WAN cost. Coordinated Vendor Participation Open Bidding for Network Sponsorship. Defined People Support RFP/RFI criteria, metrics, and parameters.
Fulfilled the following Objectives and Responsibilities:
* Networked with PeopleSupport’s CIO and Director to extract high-level mission/visionary polices
* Project Charter, Time Line, Implementation, and Business Continuity Plan Development
* Conducted Global Assessment of PeopleSupport's current Enterprise Networking Infrastructure
* Developed Enterprise Help Desk utilizing CA UniCenter Service Desk
* Configured Cisco/Netscreen Instances
* Determined Network Stability by performing Ad Hoc Troubleshooting and Implementation Tasks
* Served as Mentor and Educator to existing Networking Staff
* On-Site Liaison between Cisco Systems and People Support
Accomplishments:
Fault Management Resulting in Network Cost Savings
* Provided the strategy to monitor availability and reach ability information for WAN/LAN devices via OpenView and Cisco 2000
* Proactively managed damage control by Configuring Network Alerts via E-mail and Pager
* Expedited Telco Vendor trouble tickets to enforce People Support’s Service Level Agreement. These strategies minimized Network downtime impact which reduced lost revenue
* Resolved ongoing intermittent link failures between People Support’s Corporate Office and main WAN trunk DTE equipment
* Participated in troubleshooting exercises with MCI and People Support to determine equipment failures and isolate faults. Determined Network Downtime Prevention strategies
* Designed and Implemented People Support Network Locations:
- St. Louis - Supports 700 end-users
- Manila - Supports 400 end-users
- Corporate Office - Supports 350 end-users
- Secondary Office - Supports 300 end-users
Fashion Institute of Design & Merchandising (FIDM) - Main Campus Los Angeles, CA
Instructor - Web Design 101
January 1999 – June 1999
* Instructed Students regarding Technology for Website Development
* Coursework included Website Design Aspects (Informational, Structural/Layout, Graphical)
* Software Used: Photoshop 5.0, Illustrator 8.0, ImageReady, Netscape 4.5, IE 4.5, Pagemill 3.0, GIF Builder
Fashion Institute of Design & Merchandising (FIDM) - Main Campus Los Angeles, CA
Network Administrator/Webmaster/Hardware Specialist
June 1996 – June 1999
Responsible for overseeing the Design and Development of the Technology Infrastructure for FIDM’s Internal and External Networks. Specific duties included:
* Policy Decision Making to determine FIDM’s Network Technology approach
* Manage Network Scheduling, Contractor Staff, and Interdepartmental Interaction for Future Planning
* Acquisition, Architecture, Configuration, and Maintenance of Network hardware and software, including workstations, servers, operating systems
* Monitored FIDM Email, Newsgroup, and Internet access (hardware, software, maintenance)
* Webmaster@fidm.com - Responsible for Setup and Maintenance of an AS/400 Firewall and Webserver (Ver.4.3). Also Configured NT Servers running IIS4.0 (for Intranet)
* Essential Member of the FIDM Web Design Team (Responsible for Site Redesign)
* Network Administrator – Installed and Maintained FIDM Website, Application, Printer, and Imaging Servers. Also maintained all User Workstations, Routers, Hubs, and Switches for the entire Enterprise.
* Windows NT Server - Manage Windows Internet Naming Service (WINS), DHCP, and DNS servers to allow for browsing of multiple NT domains and the Internet across routers. Duties included:
* Insuring security of confidential FIDM data gathered through online transactions
* Managing Interoperability of multiple operating systems (Win95, Win NT 4.0 Server, Win NT 4.0 Workstation, OS/400, MacOS 7.x, 8.x)
* Implementing Helpdesk Database that tracks and logs all helpdesk calls, tracks all POR, To Do Lists, Supplier Numbers, Inventory, and Shipping/Receiving
* Managed the hardware/software compliance/testing for Y2K
* Composed Federal Grant Proposal which Secured Funding to Digitize FIDM's Historical Artifacts
Macintosh Technical Support Lead Pasadena, CA
Earthlink Network, Inc - Main Office
February 1996 – July 1996
Provided Technical Support and Internet Access for Earthlink’s Macintosh Systems. Duties included:
* Support of FTP/IRC Clients, TCP/IP, eMail, Web Browsers, Decompression and Compression programs
* Instructing Network Technicians by creating support material and leading System Walkthroughs
* Testing Networking Software (Total Access 1.2, Spycraft, Warcraft)
* HTML Design using Javascript, CGI, VRML, SGML)
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Skills: |
Hardware: HP, Compaq, IBM, Dell, Sun, Apple Macintosh, Cisco 700, 1600, 2600, 2500, 3600, 4000, 7000, & 7500, 8540 routers, AS5200, AS5300 access servers, PIX firewall, Catalyst 6500, 5500s, 5000, 2900 switches, RSM, MSFC/PFC, Netflow, Adtran, Lariscom, ADC Kentrox, and RACAL CSU/DSU, Fluke, MicroTest w
Software: Microsoft Office System Products, Adobe System, HP OpenView, TNG Unicenter, Cisco Works, Cisco View, Cisco Resource Manager, CWSI, CWSI 2000, Cisco Secure, NetSys Baseliner, Traffic Director, SNMPc, Sniffers, NetFlow Accounting, EnterPrise Pro, Net X-Ray, ARCServe Enterprises, Backup Exec Enterprises, MS Project, Windows 2003 Server, MS Office 2007, PageMaker 6.5, Lotus SmartSuite, Freehand 8, Illustrator 10, C++, Quicken, WP, PhotoShop CS, Netscape, Advanced HTML programming, SPSS, MS Exchange, Lotus Notes 4.6, Transcend Manager Gerber PDM Software, Filemaker Pro 6.0, Adobe GoLive 6.0, Director 6.5, SuperCard 3.0, Win98, Win 2K, Win 2K3, Win NT 4.0, MacOS 7.x/8.x, Domino 4.6 (including Notes), Netfinity 5.0, LANSA, IIS 4.0, OS/400 (v4r3), AutoCAD R14, Webtrends 3.0, Visual Studio 6.0, IE 3.0/4.0, Netscape Communicator 3.0/4.5, BBEdit 5, After Effects 6.0, Norton System Center, Client Access, PCAnywhere32, Magellan Imaging Software, ImageReady, ImageStyler, Fireworks, CyberStudio 4.0, Crystal Reports 8.0, eshare Netagent, Novell Netware 5.0, Macromedia MX Studio, Dameware, SecureCRT, RealAudio, Adobe Acrobat, GIFBuilder, Kana, eGAIN , Siebel and many more.
Messaging: Installed, managed, and serviced MS Exchanged environments from 1 -6 servers with 1000 plus users. Directory replication with bridgehead topology. Provided connectivity to foreign mail systems such as the Internet, X.400 legacy and MS mail systems. Gateway Service for Netware 3.11 (IPX/SPX) for Novell LAN Clients during migration. Created migration procedures from MS Mail and cc:Mail to Exchange. Secured environment with Key mgmt Server and IIS certificate server. Newsgroups via public folders and NNTP. Customized environments with forms. Conducted simulation analysis via Loadsim and report gathering via logs. Installed and configured Exchange & Outlook clients on Win and Mac Platforms. Groupware via Schedule. Detail knowledge of MS Exchange's internal workings: MTA, SA, IS, LDAP, POP3, SMTP, MAPI, IMAP4, DXA and DNS.
LAN / WAN: Debugging tools, Packet Analysis / OSI 1-7, Ethernet, FDDI, Token Ring, ATM, Hubs, Switches, Frame Relay, SMDS, SONET, T1 - T3, E1, ISDN, xDSL, X.25, X-21, POTS, MUX, HSSI, V.35, CSU/DSU, HDLC, PPP, LAPB, LAPD, SDLC, SLIP, SNA, NetBEUI, TCP/IP, IPX/SPX, AppleTalk, TFTP, FTP, SMTP, NNTP, LDAP, SNMP, RMON, RIP, IGRP, EIGRP, RIP-2, OSPF, BPG-4, AURP, Hello Protocol, ARP, Proxy ARP, HSRP, PPTP, VPDN, VPN, VLAN, ELAN, VTP, ISL, 802.10, CIDR, VLSM, IPv6, Route Summarization & Redistribution, UNI 3.0-3.1, NNI, PNNI, LANE, Queuing, Access-List, SAP Filtering, GNS, helper address, NBMA, Sub-Interfaces, Inverse ARP, PVC, SVC, DHCP, DNS, WINS, RAS, LMHOST, IP Multicast, IGMP, CGMP, PIM, RSVP, Route MAPS, IP compression, DDR, Asynchronous Routing, Reverse Telnet, AAA, TACACS, RADIUS, Multilink & Multichassis PPP, SGBP, NAT, PAT, Bridging, SRT, SRB, BVI, Spanning Tree IEEE & DEC, DLSw+, STUN, LLC2, RSRB, TACACS, RADIUS, & LAN - WAN Design.
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Education: |
University of Southern California
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Ny has endorsed 1 Member.
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Rank |
Title |
Location |
Status |
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9.076 |
Customer Service / Helpdesk |
US-Colorado-Boulder/Fort Collins |
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Details
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1.004 |
Exchange Engineer |
US-Missouri-St. Louis |
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Details
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