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Title: |
Windows Admin
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Location: |
US-Missouri-St. Louis
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Work History: |
HELP DESK TIER 1 (October 2007 November 2007)
Purkinje, St Louis, MO
Helpdesk phone and internet support
NetSuite help desk software
Medical Billing with Wellinx and CareSeries products.
Laptop support running Windows XP
Support for Laser and Zebra Label printers.
SYSTEMS ENGINEER HELPDESK (August 2005 October 2007)
Intercard, Inc., St. Louis, MO
Helpdesk phone and internet support
24/7 remote/onsite support
Remote controlling customer machines using VNC, RDP to be able to diagnose problems and train on applications
Home office IT Manager
o Cisco PIX/870 Series (IOS Configurations)
o Switches
o Routing
o Desktop Support for outlook 2003/2007, Windows 2000/XP
o Active Directory
o Exchange 2003
o Imaging Computers
Traveling the world installing a debit card game system.
o Countrys visited:
Russia, Saudi Arabia, South Africa, Dubai, India, Australia, Germany, London, Spain
Setting up Windows 2003 database servers running SQL 2000/2005.
Configuring server components vital to system operation.
Training customers on how to use the system.
Emergency server recovery of windows and SQL database.
Running remote network diagnostics
Support for over 500 computers in the field
Responsible for a ASP network design and implementation with Cisco Secure VPN tunnels
o Cisco PIX/870 Series (IOS Configurations)
o Switches
o Windows 2003 Standard setups
o Network troubleshooting
o Remote Supporting
SUPERVISOR GAME TECH (July 2004 August 2005)
Brunswick Zone, Homewood, Illinois
Repair debit readers and video games.
Maintain game computer networks.
Maintenance for the game room.
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Skills: |
Software Qualifications
Windows Server 2000/2003 (including: Active Directory, DHCP, DNS, Terminal Services, IIS, and VPN.), Exchange 2003, SQL 2000/2005, Windows XP, Windows Mobile (2003, WM5, and WM6) Microsoft Office Products (Outlook, Excel, Word, Visio, Onenote) VNC, RDP, PCAnywhere, Altiris Deployment Console, System Imaging, Look@LAN (network scanners), TCP/IP LAN-WAN, Dreamweaver (HTML, XML, and Layout), and Adobe Products.
Hardware Qualifications
Routers, Switches, VPN, Firewalls, Cisco Routers, PDAs, Blackberry, Cat5 and Cat6 cabling, Laser Printers, and Internal Hardware Repair.
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Education: |
HF HIGH SCHOOL, Flossmoor, Illinois
High School Diploma
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Endorsements
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Nathan has received 4 endorsements.
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Nathan has endorsed 0 Members.
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Rank |
Title |
Location |
Status |
Actions |
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9.519 |
Business Systems Analyst |
US-Florida-Ft. Lauderdale |
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Details
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9.053 |
Customer Service / Helpdesk |
US-Colorado-Boulder/Fort Collins |
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Details
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7.285 |
Project Manager |
US-Arizona-Phoenix |
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Details
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1.001 |
Exchange Engineer |
US-Missouri-St. Louis |
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Details
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