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Title: |
Network Engineer
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Location: |
US-California-Los Angeles
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Work History: |
Consultant Support Engineer. July ’96 – Present
Projects;
Reuters International
Systems Controller
Providing support for hosted windows platforms
Monitoring traps and user interface statistics, and perform diagnosis of application and system failures
Taking corrective action to restore application and system failures
Reporting service outages, and documenting events and service outages in accordance with established procedures
Performing installation of operating system and application software packages
Daily allocation and staging of tapes for nightly backups. Inventory and erase tapes on Backup Exec for maximum backup performance.
Clean tape drives as needed. Reseating tape drives for optimal performance.
Monitor and respond to Helpdesk tickets assigned to the Data Center
Perform scheduled or emergency reboots of all nodes
Coordinate maintenance of hardware with System Software technicians
Assist in the training of new staff to meet the ongoing needs of Senior Controller or Service Team Leader
Working knowledge of UNIX operating systems, DEC/HP Openview VMS operating systems, and Windows operating systems (server, 98/2000/NT workstation, registry)
Working knowledge of Tivoli scheduler
Work directly with Software Quality Assurance, software development, and project management to spread software to transmitters (machines) through Vantive software packaging or by FTP, then rebooting processes in order to implement changes
Set up, run, and monitor daily, weekly, and archival tape backups through OPX prompt and TSM (network backup system)
TCP/IP subnet masking, FTP, Ping, TRACEROUTE for upstream connectivity
Microsoft Outlook e-mail and Instant Messenger
SYBASE database experience with load balancing and file creation/purging
Healthlink
Network Engineer
Desktop and Server support 2nd/3rd tier
Network administration
Backup Administration BackExec 10d
Open Manage testing and implementation
Testing new server software
Web support (Websphere)
HGR, Inc.
Network Support/Migration
Plan and implement Windows 2003 Server deployment in ADS environment
Install and configure Windows Exchange server 2003 Enterprise for production
Install and configure Windows Exchange Server 2003 Standard for QA/Testing and Development
Setup Outlook Web Access and Administration
Prepare migration plan for corporate and external users
Install and configure ISA server 2004 for securing web servers and Exchange cluster using RPC over HTTP (With SSL wrapper)
Assess deployment strategy for company representatives.
Break fix Dell/HP/Compaq/IBM Desktops, Laptops, Servers and Printers
Current IT Network Support Onsite.
Colliers International
Active Directory Consultant
Clean up active directory structure and help support team during audit period
Clean up AD database and ensure that file structure is accurate
2nd and 3rd level support for all locations on connectivity issues
Examine layout of 2003 domain and suggest corrections to the structure
Link buildings to each other with cat 6 and routers.
Break fix Dell/HP/Compaq/IBM Desktops, Laptops, Servers and Printers
Travel to local offices to ensure support and coverage.
Product 4 Inc
Sr. SMS Engineer
Install and Configure Microsoft SMS 2003 server environment for package distribution
Set up and test Microsoft Windows 2003 Server as a domain with Active Directory enabled.
Assist with the installation of One Touch front-end and back-end software (Windows .Net Application) on a workstation, and the installation of the One Touch databases on a Microsoft SQL Server.
Install Microsoft SMS Server 2003 software to update the One-Touch front-end and back-end software on development server.
Configure Microsoft SMS Server 2003 software to update the One-Touch presentation software on the workstation.
Run test scripts to update One-Touch software components and databases using SMS server.
Test Microsoft Windows 2003 Server with Microsoft SMS Server 2003 installed and configured to distribute updates to the One-Touch front-end, back-end and presentation software.
Document procedures for setting up Microsoft SMS Server 2003 to distribute updates to the One-Touch front-end, back-end and presentation software.
A recommendation paper on using Microsoft SMS Server 2003 software to package and distribute updates to the One-Touch software components suitable to distribute to Product 4 customers who have varying network architectures deployed.
First Financial Planners Inc.
Network Support Engineer
Assist with migration from NT4 Domain to ADS and Exchange 5.5 to Exchange 2003 cluster.
Plan and implement Windows 2003 Server deployment in ADS environment
Install and configure Windows Exchange server 2003 Enterprise for production
Install and configure Windows Exchange Server 2003 Standard for QA/Testing and Development
Setup Outlook Web Access and Administration
Prepare migration plan for corporate and external users
Install and configure ISA server 2004 for securing web servers and Exchange clustering using RPC over HTTP (With SSL wrapper)
Assess deployment strategy for company representatives
Graybar Electric Company
Network Support Engineer
Migration from Novell and Windows 2000 to Active Directory (2003) and Windows XP
3rd tier user support
Support of Remote offices nationwide via phone and Zenworks.
Wise installation packages.
Designing and implementing SMS 2003 into current environment.
SMS Administration.
Set up of SMS Lab to show capabilities of SMS in comparison to Zenworks.
Designing and implementing Cisco Security Agent into current environment.
CSA Administration.
Assist in migration from GroupWise to Exchange 2003.
Novell Administration.
Active Directory Administration.
Evaluation of tools used for Endpoint Security and recommendation for centralized management options.
Milnot Holdings Corporation, St. Louis, MO 06/02 03/04
Network Manager (Converted To Permanent)
Administration and support of Novell, Citrix, Terminal, SQL, Domino, NT & 2000 servers in St Louis and remote sites.
Infrastructure mapping and IP Layout (Visio, Netlookup).
Management of Citrix/Terminal Server, Novell, NT, 2000, Oracle & SQL servers
Support Network and Support Staff on remote sites.
Replaced, installed and configured all Cisco routers at corporate and remote locations.
VPN system administration (Qwest).
Project Management. (Gap Analysis)
Monitor and maintain full system backups.
Evaluation and pricing of new hardware, management & production software.
Utilizing network monitoring tools for remote support & notification (24x7 on call).
Security analysis and administration.
Programming phone switch configurations using Intertel Axxess.
Server, PC and Laptop builds, hardware and system upgrades.
Network printer support, maintenance and upgrades.
Company/Vendor liaison troubleshooting (Improvement Project).
Instituting network naming convention and asset monitoring as part of network improvement project.
Setting up conference LANs for meetings, auditors and training sessions.
Williams Communications
Migration Support Engineer
Migrated WN 95/98/NT to WN 2000. Laptops were migrated to WN XP using unattended install.
Reinstating rights, log in profiles and securities via 2000 server.
Backup of all users data and server data, using Ghost (Users) and Veritas (Servers).
Transferred all information from St. Louis domain to Tulsa domain. Closed down all local servers.
Additional Support for users during production time during and after migration including printers, email, mappings, reinstalling drivers and RAS connectivity issues.
Lloyds Of London
Support Engineer
Novell administration.
WN 2000 & NT Server Administration.
Exchange 5.5 & 2000 Mail Server Administration
Used Veritas Backup Exec to back up file servers for Risk Management Group.
Deployment of new Windows 2000 Systems to150+ users.
Monitored LAN/WAN (Cisco Routers, Switches and Hubs).
Removed Ethernet and replaced it in a different area. Included rewiring network closet and floors.
Supported the Trading Floor Staff using Risk Management System.
Documentation of installations for Telnet clients and other software.
Ran regular backups on Exchange, Novell and UNIX Servers.
Maintenance of Helpdesk Database (Royal Blue).
Assisted in mapping out directives for future SLAs.
Performed basic 2nd and 3rd user support.
Virus troubleshooting (W32/Goner, W32/Badtrans-B, W32/Zacker).
Built new Compaq Servers for integration into trading area network.
Regular communications with trading floor network group concerning implementation of new servers into the Lloyds network.
Built custom server and workstation solutions.
Hardware and software installations, configurations and training.
Network hardware installation and maintenance.
Network performance; system patch and updates; Mail Exchange 5.5/2000 Administration, Network Monitoring, Server Utilities.
Performed system backups, Event Management, Patch and Updates, and Backups.
Maritz Inc
Systems Administrator
Network and System Administration (Internet Application Servers, Internet Information Servers, Intranet Application Servers, WN NT, Novell, WN 95, WN 2000 Servers).
Build servers (Internet Application Servers, Internet Information Servers, Intranet Application Servers, and FTP Servers). Loaded software and supported all servers.
NT Server and Database maintenance.
Novell network administration.
SQL Server Database Administration.
Heat System Administration.
Citrix administration. Consisted of establishing and creating accounts, changing user passwords, etc.
Built and maintained NT Servers for testing environment with SQL and IIS. Loaded software and supported servers.
Build and maintained NT (SQL 7 2000/IIS/Exchange) Servers for production environment.
Used various server utilities to administer servers.
Team member responsible for the testing and implementation of new Microsoft Windows 2000 Client and Server. Performed Network Performance, Patch and Updates and System Back Ups.
Planned implementation for migrating from SQL Anywhere to SQL 7.
Planning upgrade implementation information for Server and Client.
Prepared documentation of installs, server builds and configuration data.
Member of team testing the implementation of unattended install on new Compaq Laptop Series (E500, M700 and M300) for NT.
Implementation of SMS with Heat for hardware information planning and design of new Heat system and Modules (Including Iheat, Mobile Heat, Managers Console and BPAM).
Automating processes for Heat System.
Built a virtual environment for testing Heat Servers and Modules.
Additional technology used: DNS, DHCP, HTML, LAN/WAN, MS SMS, Cisco Routers, MS Terminal Server, MS Outlook, Adobe, WN 2000 Server
Performed all 1st, 2nd and 3rd level PC support for 5000+ users globally in NT and Novell environments.
Troubleshooting software and hardware issues at Server and Client level.
Troubleshooting network issues.
Built and installed PCs.
Maintained Windows NT and Novell Networks.
Troubleshooting Dial up problems (56K, ISDN, DSL).
Washington University
Configured new Windows 3.1/95/98 and NT systems.
Y2K compliancy testing.
Replacement of dumb terminals.
Performed PC Maintenance and built new computers.
Used various server utilities to administer servers. Performed system backups.
Troubleshooting of PCs, Laptops and Printer Support.
Administration of NT/Novell Domain.
Troubleshooting Network issues on campus.
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Skills: |
LANGUAGES: HTML, MS DOS
OPERATING SYSTEMS: Novell, Windows NT 3.51/4.0/95/98/2000/XP/Vista,
DATABASES: Microsoft SQL 7 Server, SQL Anywhere, Sybase, Access.
TOOLS/PACKAGES: Windows NT Server, Windows 2000 Server, Microsoft Exchange Server, Microsoft Proxy Server, Microsoft Terminal Server, Microsoft SMS 2.0, SMS 2003, Microsoft IIS, Blackberry Enterprise Server, Citrix Metaframe 1.8, Veritas Backup, Cisco Routers, Lotus Notes, Qwest VPN, DNS, DHCP, Lotus Notes, Adobe Photoshop, PcANYWHERE, WinZip, ExpressIt 2000, WinRAR, DaVinci Email, Reflection (X, HP 6.50), LinkSys, Dial Up Networking, RAS, Ghost, TCP/IP, RS232, RJ45, 10BaseT/100BaseTX, HP/Ricoh/Xerox Printers, Compaq & IBM.
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Education: |
Abbey Gate College, Saighton, Nr. Chester, Cheshire, England.
Abbey Gate School, Chester, Cheshire, England.
Microsoft Windows NT 4.0
Microsoft Windows NT Server
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server
Microsoft Systems Management Server 2.0 Administration
Microsoft SQL 7 Systems Administration
Microsoft Configuring and Deploying Windows 2000 File and Print Server
Microsoft Configuring and Deploying Windows 2000
HEAT System Administration
Novell Administration
Network Security Analysis (generic)
MCSE, MCP, CNA
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Endorsements
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James has received 4 endorsements.
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James has endorsed 8 Members.
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Rank |
Title |
Location |
Status |
Actions |
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9.967 |
IT Analyst |
US-California-Los Angeles |
 |
Details
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9.053 |
Customer Service / Helpdesk |
US-Colorado-Boulder/Fort Collins |
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Details
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8.178 |
IT Specialist |
US-New York |
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Details
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7.047 |
IT Account Manager- Outsource Technical |
US-California-Orange County |
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Details
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5.820 |
IT |
US-California-Los Angeles |
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Details
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4.174 |
Business Analyst/Tech Support |
US-Arizona |
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Details
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3.539 |
QA manager |
US-California |
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Details
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3.539 |
Junior Programmer Analyst |
US-New York |
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Details
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1.001 |
System Admin/ Network Analyst/ Helpdesk |
US-Arizona-Phoenix |
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Details
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1.001 |
net framework |
US-California |
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Details
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