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Title: |
MBA with 10 years of Project Management
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Location: |
US-Arizona-Phoenix
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Work History: |
Professional Experience
ImageTag Inc.
(March 2007 – Present)
Chandler, Arizona
Director of Professional Services
• Create and execute processes that continue to improve the capability, capacity, quality and productivity
• Work closely with Sales, Marketing, and Engineering teams to ensure efficient and effective project delivery
• Work with senior management to establish a profitable ongoing professional services business unit
• Develop and maintain a high-quality team of professionals to develop and deliver revenue-generating services including effective management of employees, contractors and partners
• Collaborate with other managers and directors within ImageTag Inc. to meet deliverables and set priorities for the Services organization
• Identify new projects with existing clients to generate incremental revenue in support of annual revenue goals for the sales organization
Countrywide Financial Corporation
(January 2004 – March 2007)
Tempe, Arizona
Sr. Enterprise Project Manager – Responsible for the delivery and management function of highly complex and multiple projects for Business Unit or Central IT customers. Emphasis on ensuring that the project is executed according to plan and that the project deliverables meet customer expectations. Key functions include managing the project activities and generating/maintaining Enterprise Technology Post-It-Pert Chart, Project Batting Average, Project Status, and Risk Deliverables.
DataShield Countrywide Operations Protection Services (COPS) Project – Responsibilities include delivery of centralized repository owned by Enterprise Information Security; in which identified application event data can be stored and later analyzed for possible anomalous event use of Non-Public Personal Information (NPPI) or related events.
DataShield Credant Project – Responsibilities include overall management of the enterprise deployment of the Credant encryption application to all (approx.) 50,000 Countrywide employees.
TIMEouT Project (Countrywide Corporate Treasury Infrastructure Migration) – Responsibilities include overall project management to identify appropriate infrastructure components for migration to ET, develop and agree on a Service Level Agreement, analyze the current state of Corporate Treasury’s infrastructure, design the future state, and implement the future design of the infrastructure.
PeopleSoft BI Finance and HR Effort -- Responsibilities include planning, tracking and reporting for the Countrywide SMART PeopleSoft Implementation Project* as well as providing leadership and motivation to the project team. PeopleSoft 8.8 for EPM was implemented for use with Ascential ETL and Business Objects Reporting application. Business Intelligence duties include planning and tracking of all GL to EPM components; ODS, DW, DM strategy and planning; Change and Release Management. Infrastructure duties include assessment of current Infrastructure and re-design for enhancements or HW inclusions in order to support the BI, Finance, AR/AP project initiatives within SMART PeopleSoft.
Ernst & Young (March 2000 to January 2003)
Richardson, Texas
Senior Industry Consultant – Business Analyst/Technical Writer -- Responsibilities included developing and assigning roles and responsibilities for task areas within each assigned test area (PreOrder, Order, Billing, Provisioning). Regularly communicated test status; prepared and secured approvals of the test specification documents; reviewed and ensured accuracy of the Master Test Plan; developed appropriate agendas, conducted and documented weekly status meetings with the Test Execution Team. All responsibilities involved pertained to 271 testing in conjunction with The Communications Act of 1996. Specifically ASR/LSR test case generation & verification. Monitoring status & reporting status to satisfy PUC certification on ILEC per The Communications Act. Future Work to Include: ILEC, CLEC, IXC, SS7 Services, or wireless services operations interconnection or development environments.
AT&T Broadband (E&Y Client) -- Responsibilities include overall management of Broadband initiative of conversion of all Cable and HSD subscribers from ACSR (CSG) to ICOMS (Convergys) systems, which entailed an aggressive schedule of converting 15.5 million subscribers into a SMS within 90 days. Further responsibilities include ICOMS v 4.7.2 upgrades for Northeast Markets, development of reports and reporting tools, definition and execution of requirements for data extraction, definition and execution of requirements for data mapping, and definition of data flow of system conversions. Other duties included management and fulfillment of the AT&T Broadband Pre-Requisite Project as well everyday budget and administrative duties.
Siemens Consulting (E&Y Client) -- Responsibilities include development of SieBOSS related documentation for purposes of the SieBOSS integration of Touch America Networks. Further responsibilities include analysis and testing of the current Touch America operations platform (Highland Lakes System) as well as SieBOSS component systems (Singl.eView, Vitria, TBS).
NTT/Verio Inc. (E&Y Client) -- Responsibilities include developing and assigning roles (task packaging) for new Siebel-Keenan/Arbor Customer Care and Billing (CC&B) Platform. Additional responsibilities include development of new business processes for revised Verio Customer Activation Project (CA-BPR Project) and upkeep of scoring matrices for purposes of Systems Integrator & Software Vendor selection, managed and created standard methodologies for project management and software development and implementation. Facilitated Revenue Assurance diagnostic for current Verio Business Processes and participated in all Management decisions for Systems Integrator & Software Vendor selection. Site Administrator for team web sites (Verio Internal Communications site, Team@Web site).
AT&T
(September 1998 to March 2000)
Englewood, Colorado
Supervising National Project Manager --Responsibilities cover design and implementation of DS-1 & DS-0 UNE-Loop/UNE-New 3rd Party Consulting/Testing Procedures. Tasks include test coordination with consulting firms such as KPMG & Cap Gemini alongside acting as the general liaison between the AT&T Legal & Government Affairs Department, Carrier Relations and Provisioning Centers in order to develop effective business relationships and methods of conflict resolution. Participated in industry forums as well as developed carrier to carrier metrics reports. The position is also responsible for AT&T provisioning coordination IE.) 5-ESS/DMS Switch Translations, ILEC relations (LSR, LSRC), order entry/pre-design (ASR), NPAC/ASMS coordination.
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Skills: |
A functional leader with a strong balance of business knowledge, technical acumen and a proven track record leading teams, departments, and organizations through the deployment of major technology initiatives to achieve business driven strategic goals and “bottom-line” results. Extensive technical writing and project management experience, spanning multiple organizations, countries and platforms. Innovative problem solver and effective communicator, adept in delivering consistent superior customer service.
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Education: |
Education
Stanford University
Palo Alto, California
PhD, English Concentration, (5 courses completed).
University of Colorado
Denver, Colorado
MA, English Concentration, May 2001.
University of Colorado
Denver, Colorado
MBA, May 1998.
Stanford University
Palo Alto, California
BS, Biology and Chemistry, Minors in Math and Physics, May 1996.
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Endorsements
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Alfred has received 1 endorsement.
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Alfred has endorsed 0 Members.
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Rank |
Title |
Location |
Status |
Actions |
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7.282 |
Project Manager |
US-Arizona-Phoenix |
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Details
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