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Title: |
Network Administrator
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Location: |
US-Arizona-Phoenix
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Work History: |
ProNet Solutions Phoenix, AZ January 07 - Present
Consulting Engineer/Health Assessment Administrator
Support community banks in management of accounts and daily support of 2000/2003 network environments with multiple branches.
• Support Core Banking Applications and all infrastructure, printers, winterms, and workstations
• Build and/or support Cisco switches, routers, and firewalls
• Support core applications (Exchange, SQL, Citrix, Antivirus, Active Directory, DNS, DHCP, Backups)
• Build and/or support Cisco switches, routers, and firewalls
• Manage client accounts and work flow
• Manage client accounts and work flow
• Manage team members
• Train team members and the help desk
• Q&A of client documentation and setup documents
Eze Castle Integration NY, NY April 2006- January 07
Field Engineer, Level III Support
Support hedge funds and financial firms primarily in daily support of 2000/2003 network environments with up to 100s of users in multiple sites.
• Support Bloomberg, Macgregor, Traders Console, P & L, Trend.
• New site builds, VLANS, BES server and blackberries, Exmerge.
• Run, terminate and test Category 5, 5e and 6 cable using a 110 block punch down tool, inductive amplifier and cable tester.
• Ran, terminated and tested phone lines using a communications tester (butt set) and a 66 block and Krone punch down tool.
• Installed and configured Cisco 2900 switches and created Virtual Local Area Networks (VLans) for load balancing.
• Install and maintain a Citrix Metaframe 8.0 server and Citrix Secure Gateway for secure remote access to published applications.
• Managed Avaya phone system with Repartee voice mail.
Corporate Lan Systems NY, NY July 04 – April 2006
Network Engineer, Level III Support
Supported corporate and financial clients in daily support of NT/2000/2003 network environments with 50 to 1000s of users in multiple sites.
• Support SL Mail and Exchange 5.5/2000 Servers running on Windows NT/2000/2003 servers with clients running Eudora and Outlook.
• Installed, configured and support DNS, Active Directory, DHCP, Windows 2000/2003 Servers, RICOH/HP/DELL multifunction devices, and Career Scope.
• Disaster Support with daily use of various backup software to perform prevention backups as well as disaster recovery of SAM, system state, Registry, Active Directory, managing replication effects of restore process, and using Iron Mountain for offsite storage.
• Implement, manage, and maintain Name Resolution. Configure DNS server options, zone options, and forwarding. Manage DNS zone settings; DNS record settings, server options.
• DNS daily troubleshooting of zones, records, dynamic DNS settings, and extensive daily use of nslookup to resolve complex DNS and domain based name resolution issues.
• Advanced Active Directory Installs, configurations, repair, troubleshooting, delegating, extensive daily issues in multiple domains, multi-forest and NT/2000/2003 domain environments dealing with sites, replication problems, seizing, FSMO master roles, and recovering dead Domain Controllers.
• Troubleshoot TCP/IP addressing. Diagnose and resolve issues related to APIPA and to incorrect TCP/IP configuration.
TECHUNET, Inc. New York, NY August 2002 – July 2004
Senior Help Desk Analyst/Software Instructor
Provided daily technical and training support to a non-profit with 16 sites and over 900 users via desktop streaming, phone, email, PC Anywhere, and on-site.
• Used Triactive and Micro Outsurce Ticket Tracking Systems to create, track, update, and close requests.
• Created training curriculum, FAQs, and other technical documentation.
• Supported Factors Case Management System.
• Coordinated and Instructed the Computer Support Specialist/Help Desk Training Program. Trained classes in Microsoft Office 2000, Windows 98/2000, Internet, E-mail, help desk, and troubleshooting.
• Rolled out and supported a training lab with 10 PCs and 1 Server, a Certiport IC3 and MOS testing center with 16 PCs, and a 16 PC resource room.
United Way of New York City New York, NY July 2001 - July 2002
Technology Consultant-Administrator/Software Instructor
I was the Technical Team leader in a group of 5 Americore *VISTA supporting non-profits through out NYC. Developed and Implemented Technology Plans that transformed organizations.
• Lab Administrator for 16PCs running Windows 98/2000 and one HP printer.
• Supported Mac and Windows 98/NT/2000 PCs on peer-to-peer and client-server network environments via on-site and remotely with email, connectivity, printing and Microsoft Office issues.
• Built and configured PCs using Ghost imaging.
• Taught computer software training in Microsoft 98/2000, Microsoft Office 97/2000, and PC maintenance.
• Created multimedia presentations, troubleshooting guides, and training materials.
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Skills: |
• Software (server); Exchange, Blackberry Enterprise Server; DNS; WINS; DHCP; VPN; Active Directory; system back-ups; Veritas backup exec, Evault.
• Software (desktop): Office 97/2000/XP/2003; WordPerfect; Internet Explorer; PC utilities; Norton Ghost; Norton Utilities; McAfee, AVG, PANDA and Norton Anti-virus; scanner software; Adaware.
• Operating Systems: Windows 9x/NT/ME/2000/XP, Mac, Windows 2003/2000/NT Server.
• Hardware: all internal and external PC, laptop, PDA, Black Berry, and server components and accessories.
• Networking: modems; hubs; repeaters; network cards; switches; routers; cabling; TCP/IP; NetBEUI; IPX/SPX; Ethernet-based networks.
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Education: |
Certifications / Education / Training:
• Certificate of Completion, Experience Training, February 2006; CCNA
• Help Desk Analyst Certified in 2003
• Microsoft Office Specialist Master in Office 2000, 2003
• IC3 Certified, 2003
• Windows 2000 MCSE Certified, The Career Center, January 2002
• Certificate of Completion, The Career Center, February 2001; Comptia A+ Technician Course
• Bachelor of Arts in Psychology/Bachelors of Arts in Sociology/Minor in Business Management, State University of New York at Stony Brook, May 2000; 3.37 GPA
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Endorsements
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Scott has received 3 endorsements.
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Scott has endorsed 3 Members.
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Rank |
Title |
Location |
Status |
Actions |
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8.450 |
Windows Server/Workstation Field Tech |
US-Arizona-Phoenix |
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Details
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4.970 |
technical supporter &system administrator |
US-New York |
 |
Details
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4.970 |
Linux server & network admin |
US-New York |
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Details
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3.696 |
Network Admin |
US-Florida-Miami |
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Details
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1.002 |
Entry Level Prorammer |
US-New Jersey-Northern |
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Details
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Public Messages
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Date |
Message |
No public messages. |
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