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Professional Profile of Mahaesh -- Support Engineer
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ITs a network Logo
Title:
Support Engineer

Location:
US-New York-Long Island

Work History:
08/07-Present Computershare New Jersey , NJ
Site Support Engineer
 Knowledgeable of Windows XP/Office XP, Windows 2000 Windows 98, NT4 and some Exchange/Outlook 2003/XP
 Install/relocate/repair desktop hardware and software.
 Set up workstation configurations and troubleshoot applications and peripherals.
 Respond and update of Heat tickets as assigned on daily basis.
 Responsible for software updates and application rollouts as needed.
 Desktop Deployments with Symantec Ghost
 Support Microsoft applications, PMC, Ultra Edit, CMS, and Snagit7
 Usages of VNC and gencontrol remotely for troubleshooting purpose
 Provides local Server hardware and networking software support.
 Provides local Network hardware and networking software support.

03/07-07/07 Kennedy International Management Jamaica, NY
Technical Support
 Provide Technical Support for over 50 airlines daily
 Setup, support and troubleshoot Microsoft platform
 Provide support for desktop and network problems
 Work with VNC and Server manager
 Perform Local Area Network Administration
 Maintain and service mobile counters
 Service and maintenance of Printers on daily basis


Skills:
 Extensive experience in network administration and desktop support
 Network Design and implementation and knowledge of OSI model
 Highly computer proficiency in Microsoft environment.
 Diagnose hardware, software, printing and network connectivity issues
 Able to support desktop application in Microsoft environment.
 LAN\WAN network support of TCP/IP based devices
 Install and configure network printers and other networking devices
 Setting up and configure DHCP, DNS, POP, SMTP, FTP, Telnet
 Knowledgeable working with active directory
 Maintain PC’s with the latest patches and current anti-virus software
 Maintain data backup and disaster recovery
 Configure Cisco Switches and Routers including VLAN


Education:
Education 10/04-06/07 DeVry Institute of Technology Long Island City, NY
Degree: Bachelor of Science
Major: Network Communication Management
Certifications A+ Certified
MCSE (Pending)
Electrical Certificate





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Public Messages
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Acuity Infosystems Inc.
10.31.07
Title: Senior Principal, Software Engineering
Environment: Corporate
Sponsorship Available: No
Location: New York, New York
Pay 150k base++++

If you or anyone in your network is interested please email me @ ivy.george@acuityinfosystems.com or call me @ 630-445-1788.
Ivy
Minimum Requirements:

Qualifications:

* 10+ years design and programming experience.
* Experience in the following languages:
o Programming language in C++ , Java and XML
o Scripting language in Shell and Perl
o Object-Oriented design and programming
o TCP/IP and multicast protocol
o Multi-threaded programming
* Strong knowledge of Linux and Solaris Operating Systems.

* Must have knowledge in Market Data feed and trading experience. For example: ECN feed, Nasdaq and NYSE.
* Experience in using tools such as ClearCase, Purity and CVS.
* Proven ability to carry technical vision and provide technical leadership.
* Strong written and verbal communication skills.
* Strong set of problem solving and analytical skills.
* A strong sense of process, detail and follow-through.
* Ability to multi-task across problems domains and various contexts.
* Ability to work effectively in a team or work independently.


Minimum Education, Certification, Training:

* Bachelor's degree in Computer Science/Computer Engineering/Computer Information Systems is required.
* A Master's degree is preferred.



Description:

Sr. Principal Software Engineer

Job Overview:

We are looking for an experienced software engineer to join our Software Engineering team in the Trading and Data Group. The Senior Principal Software Engineer will be responsible for leading a group of developers and providing production support for the market data applications.



Essential Responsibilities:

* Supervise/Mentor a group of developers
* Design and develop market data applications.
* Provide production support for market data platform for Active Trader.
* Maintain and enhance existing market data applications, Quote Server, exchange market data feed, Time and Sales and Chart Server
* Work with project management team on project schedule
* Interface with product team to gather requirements.

09.29.07
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.

Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. I’m happy to answer any questions. Feel free to forward on to anyone you like.

Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.

Don McCauley
dmccauley@dgai.com

Position Specification

Title: Senior Exchange Engineer

The Team

Technical Architecture – The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.

Position description

As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the company’s state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.

The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.

Person

The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
• Exchange 2003\Exchange 2007
• Live Communication server (LCS)\Office Communications Server (OCS)
• Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
• Remote Messaging Technologies (OWA, RPC over HTTP)
• Anti-Spam Technologies
• Anti-Virus Technologies (messaging specific)
• Messaging DR best practices
• Storage technologies (SANs, FC Switches, HBAs)
• Microsoft Outlook 2003/2007
• Active Directory
• Windows 2003 Server
• DNS
• SMTP
• Understanding the principles of UM (Cisco\Exchange)

Job Responsibilities

The candidate will have the following responsibilities with the potential of expanding:
• Researching and developing solutions to meet enterprise wide messaging needs.
• Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
• Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
• High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry “best practices”. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
• Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
• Maintaining and troubleshooting Live Communications server 2005.
• Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
• Maintaining and troubleshooting BlackBerry and Good Technologies servers.
• Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
• Maintaining and Configuring EMC SANs and FC Switches.
• Working with Communications group to troubleshoot Cisco Unity issues.
• Keeping documentation up to date for the messaging environment.
• Testing and deployment of upgrades, hot fixes and other updates.

Education and/or Experience

• Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
• Excellent problem solving, written and oral communication skills.
• Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required.
 
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