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Title: |
Macintosh guru, cross-platform client/server integrator, PDF expert, font wrangl
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Location: |
US-New York-New York City
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Work History: |
Publishing Technical Support Technician (temporary), SourceMedia, New York City, July–August 2007
Support of the prepress production of two daily newsletters and over 40 weekly and monthly publications at well-known financial reporting company. One of three helpdesk technicians for 700 users of Quark, the Adobe Creative Suite (including InCopy), Suitcase font server, MS Office, and high-end printers using a large mixed network of Windows Server 2003 and Apple XServes for file and print serving. Used Track-IT ticketing system extensively.
Production Associate and Coordinator of Production IT, Guttmacher Institute, March 2005–May 2006
New title awarded after installing ADmitMac for optimal Mac client performance with new Windows Server 2003 Active Directory network, as well as implementing a PDF workflow that enables editing and outputting the myriad native file formats of in-house publications in a secure format suitable for printing and web posting. Gave two presentations to staff users of Acrobat 6 and 7 to ensure compliance with company PDF standards.
Production Associate and Macintosh IT Coordinator, Guttmacher Institute, January 2003–February 2005
Additional title awarded after performing upgrades of all company Macs from OS 8.6 (Classic) through 10.4 Tiger, as well as MS Office 98 to 2004, and its Service Pack upgrades. Frequently worked with company IT department on cross-platform and server issues. Priced and specified purchase of new software and hardware.
Production Associate, Guttmacher Institute, January 2002–December 2003
Promoted after 18 months production of three periodical journals, four different reoccurring publications, and many special projects (such as four-color chartbooks.) Member of Information Technology Steering Committee.
Production Assistant, Guttmacher Institute, New York City, June 2000–December 2001
Member of four-person print production department at respected nonprofit reproductive health research institute. Laid out all in-house publications from galley to press-ready using QuarkXpress, Adobe Illustrator, Photoshop, and Acrobat, from source material in MS Word, Excel, and PowerPoint.
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Skills: |
Operating systems
Macintosh OS 9 (Classic) and OS X to 10.4 Tiger: 10 years on-job experience; Mac owner/user since 1985.
Macintosh OS X Server 10.4: OS X Server exam passed with 91% score.
Windows XP and Server 2003: cross-platform Active Directory integration, 4 years experience.
Software skills
Microsoft Office 2003/4 with particular expertise in graphics and Outlook/Entourage email issues, QuarkXPress Passport 7, Adobe InDesign, InCopy, Photoshop, and Illustrator CS3, Adobe Acrobat 8, Extensis Suitcase Server, Apple Remote Desktop and VNC, Adobe Acrobat PDF, font issues, and PostScript printing.
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Education: |
Apple Certified Helpdesk Specialist (ACHDS), June 2006; Apple Certified Technical Coordinator (ACTC), March 2007
Ongoing part-time coursework at the School of Visual Arts (SVA) towards B.F.A., January 2006–present
Certificate in Computer Graphics for Designers, Montclair State University, 1998
80 credits of B.A., Professional Writing/English Literature, Carnegie Mellon University, 1992
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Endorsements
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Michael has received 1 endorsement.
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Michael has endorsed 0 Members.
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Rank |
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9.842 |
I.T.PMP. MAC and PC Systems Administrator / Technical support |
US-New York-New York City |
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Details
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