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Title: |
Windows / Mac / Linux support - Admin
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Location: |
US-New York-New York City
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Work History: |
Sytems Solutions 06/2007 – Present
Systems Administrator / Generalist
Perform all administrative and break fix duties for a 300 end user community including:
· Windows NT, 2000, and 2003 Server Administration
· Windows NT Domain Administration
· Domino 7 and Lotus Notes Administration
· Webmail and MS Outlook administration for outer office users.
· SLES 9 & 10 Administration
· Hardware & Software Break fix on IBM desktops & Laptops running Windows2000 Pro & Windows XP
· Cisco PIX firewall and 3600 Router, Multiple HP Pro-Curve Layer 2 Devices
· Remote Desktop Support using Symantec PC anywhere & Hamachi.
· Project Management For Group Moves & Rollouts, Including planned Active Directory Migration.
· Create and Manage queues for network printers.
· Assisting in the selection of software packages/tools to satisfactorily meet the needs of end users.
· Ordering software and hardware according to end user specifications
· Installing PC software and upgrades systems as necessary.
· Serving as liaison between end users and computer vendors to ensure timely and appropriate response.
· Maintaining inventory of all purchased software programs.
· Assisting in training users.
Getronics ICT Solutions and Services at Deutsche Bank 09/2005 – 06/2007
Team Lead, IMAC Builds and Deployments
Oversee team of six technicians involved in building and imaging all new and recycled PCs and laptop computers for the main US facility of a global investment bank using proprietary Framework Automated Build of Windows XP AST and hardware specific OEMs.
· Build & Deploy Desktop & Laptop PCs for 60000 End user Community
· Asset management
· VMware Builds on Win2k3 Enterprise servers
· Hardware & Software breakfix during deployment
· User / PC account administration using native and Proprietary tools.
· Queue and SLA management using S3 Peoplesoft v8 Ticket management system and Remedy.
· Develop and distribute process documentation and knowledge base articles for internal use, as well as develop and distribute end-user training presentations.
· Manage Technical and Customer escalations for IMAC team
· Project management for group moves & Rollouts.
· UAT testing and QA on New OS images and application packages.
· Install & Configure Market Data apps (Bloomberg, Reuters3000) and Hummingbird Exceed 9.0 3720 emulator sessions.
1Source Printing and Graphics 08/2005 – 10/2005
Project Manager - Systems integration
Develop, Implement and oversee integration of purpose built SmatLinc software system into existing Active Directory infrastructure. Details of operation include building and imaging file and application servers for the SmartLinc system and vendor supplied shipping and tracking software, creating and populating MsSQL databases using Logic SQL, ODBC mapping between all of the above platforms, installing and configuring all hardware and testing interoperability of all hardware and software systems. Provide training, oversight and support to end users of the integrated system.
New Horizons Computer Learning Center 08/2005 - 09/2005
Student Internship - LAN Administrator/Technician
Install, Configure and Promote Windows2000 Advanced Server Domain controller. Prepare and deploy remote installation of Windows 2000 professional workstations and join workstations to the domain. Add and configure user, group, computer and OU accounts in active directory and deploy group policy across the domain. Install and configure Kubuntu Linux on client PCs and ensure interoperability with the domain. Configure and operate DNS, DHCP, DFS, HTTP, FTP, SNMP, NNMP, and RRAS on the domain controller. Install and configure MS Exchange server 2000 and administer domain mail accounts. Roll-out and deploy software upgrades to member PCs using MaSai packaging software. Build and deploy Local intranet default web and ftp sites for the domain, as well as for individual OUs using Microsoft Front Page extensions, IIS, and Apache server. Install and configure network and desktop security features on all computers throughout the domain and ensure hardness against attacks through port-scanning, port hardening, website tracking and denial software, software-based keylogging applications, as well as group policy in accordance with defined security policy as applied through Microsoft security templates. Create remote desktop images using Win2000 Sysprep and deploy images both locally and over the network using Symmantec Ghost 8.0.
Patriot Technologies 07/2005 - 09/2005
Consulting Engineer - Enterprise upgrade project
Provide Consultation and Level two support to an Enterprise upgrade project at multiple locations for a large financial institution. Plan and execute upgrade of Windows NT 4.x Platform Compaq Proliant Servers to Windows 2003 using Symmantec Ghost 8and network shared images. Back up and restore local active directory sysvol to same servers. Replace and recycle 8-10 WinNT4 workstations per location with WinXP Pro workstations on new HP Pentium 4 Desktops. Install, configure and test network connectivity of workstations to domain controller through Cisco Catalyst 2600 Switched VLANS. Join new workstations to Win2003 domain. Install, configure and test new and legacy peripheral hardware on new workstations. Provide Level two support at each site during initial operations of upgraded LAN systems.
Printcraft Graphics 02/2004 - 03/2005
Server Admin/ Shipping Manager
Maintain and edit Logic SQL database. Perform routine maintenance on Win2k Domain controller, application servers and 30 Win2k/WinXP hosts as well as Apple MacIntosh OS9.2 and OS 10.3 stand-alone units, including maintenance of Domain user and computer accounts. Provide level one support for local intranet. Plan and direct all shipping and receiving operations for a growing Printing, Graphic Arts, and Communications company. Report directly to owner. Supervise 2 full time employees. Plan and execute shipments using Logic SQL applications. Determine best way for shipping methods. Maintain relations with vendors. Provide real-time tracking of inbound and outbound freight using UPS World Ship and on-line web resources. Wrote and deployed ASP web page for internal real-time UPS tracking from UPS web site.
Astucci New York Optical 11/2002 - 2/2004
Warehouse Manager
Develop, Implement, and oversee all warehouse operations for an Importer and wholesaler of optical accessories. Duties include shipping, receiving, monitoring controlling and reconciling of inventory, tracking inbound and outbound shipments, and development and implementation of procedures for staff of 3 full and part-time employees. Perform routine maintenance on Win2k Domain controller, Plan and execute shipments using MS Access SQL applications. Build and Maintain Access Database of on-hand inventory. Determine best way for shipping methods. Maintain relations with vendors. Provide real-time tracking of inbound and outbound freight using UPS online World Ship Report to General Manager.
Philips Nuclear Medicine 02/2002 - 11/2002
Material Handler 2
Coordinate build, purchasing, and shipping schedules with the master planner, buyer, and manufacturing leads; input all material transactions data into Made2Manage PC-based database; Receive and put-away incoming materials; Kit materials for production and deliver to manufacturing floor; kit and ship materials to Cleveland, OH plant for assembly there; Monitor material shortages and fill when materials become available; maintain inventory accuracy in all stock areas; Back flush sub-assemblies into stock or route sub-assemblies to major assemblies, as appropriate; supervise 2 job-order pulling personnel; review all completed job-order material pulls for accuracy and shortages, and take corrective action as appropriate; address all materials issues from manufacturing, engineering, and quality-assurance departments.
Boeing Aerospace 07/2001 - 11/2001
Logistcal Support Tech -1
International Space Station, Boeing/McDonnell-Douglas consolidation project, Johnson Spaceflight Center.
Receive incoming merchandise and check-in against bills of lading and packing lists. Put away materials using UNIX-based inventory software. Pull, package, and prepare orders for shipment. Ship Materials as via UPS, FedEx, LTL, or courier, as appropriate. Load and Unload trucks using 2.5 ton forklift. Assign all former McDonnell-Douglas inventory with Boeing part numbers in AS400 system and consolidate raw materials inventory from former McDonnell-Douglas warehouse into Boeing facility. Report to Project Manager
Zy-Tech global Industries 10/2000 - 7/2001
Shipper
Perform daily cycle count and reconcile discrepancies using IBM inventory software. Pull orders for shipment using 3 ton forklift, 10 ton bridge crane, or turret picker, as appropriate. Palletize, band, shrink wrap, and weigh completed orders. Ship smaller items using UPS on-line (later UPS worldship). Load materials on trucks using 2.5 ton forklift.
Oberthur Card Systems 6/1999 - 7/2000
Inventory Control Clerk
Control all movement of materials through security printing facility using DOS-based UPC scan inventory software. Load and unload trucks using stand-up electric and LP counterbalance forklifts. Issue raw materials and supplies from warehouse to all departments. Receive, control and ship finished product. Travel and pick-up raw materials using 2 ton cargo van or 26' straight truck.
Mars Electronics Int'l 6/1997 - 6/1999
Stock Selector/ Packaging Leader
Perform daily cycle-counts and reconcile discrepancies using MAN-MAN/MFG inventory control computer. Pull raw materials and supplies from warehouse and issue to final assembly department using KANBAN system, or as needed, using Crown model 3000RD side-stance electric forklift, electric pallet jack, or AMHS automated crane system. Enter all movement transactions in MAM-MAN/Mfg computer. Verify and backflush finished goods into warehouse. Maintain FIFO in finished goods warehouse.
Borg Warner Security 04/1994 - 06/1997
Lieutenant, Site Supervisor
Working guard supervisor for 24/7 security detail at client's chemical plant. Develop and implement post orders. Supervise all guards. Interface with Client contact and branch office regularly and as needed. On call 24/7 for incident response at site. Calculate and fax weekly payroll to branch office. Execute company disciplinary policy as needed. Hire and train new officers. Perform scheduled patrols of client facility to deter, detect, and report all violations of post orders. Monitor and log all personal, vehicle, and Phone traffic in and out of client facility using IR perimeter beams, CCTV, Card access control system, and Multi-line phone system
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Skills: |
Certified Hardware and software troubleshooter:
Experienced with Microsoft Windows 3.1/95/98/ME/XP/XPSP2, Windows NT/2000/2003, Mac OS9.2/ OSX10.2/10.3; Microsoft Office (Word, Excel, Access, Power-Point, Project, and Outlook) 5.x/97/2000/2002/2003, Apple works, Adobe Creative Suite, Adobe Acrobat, Quark Xpress 5.5/6/6.1, Macromedia Flash, Macromedia Dreamweaver; plus multiple applications on 3620, 3720, AS400 and SAP platforms.
Certified Network Administrator:
Experienced with All OSI layers, TCP/IP suite, WINS, NetBEUI, DNS, DHCP, Layer 2 and 3 Routing Protocols (e.g. RIP, OSPF, IGRP, EIGRP) Cisco IOS v12, subnetting & VLANs, NAT, Firewalls, Penetration Testing and Network security.
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Education: |
Education:
New Horizons Learning Center - Certificate, CompTIA Security+
New Horizons Learning Center - Certificate, Interconnecting Cisco Network Devices (ICND)
New Horizons Learning Center - Microsoft Certified Systems Administrator (MCSA+Win2k)
New Horizons Learning Center - Microsoft Certified Professional (MCP+Win2k Server)
New Horizons Learning Center - Microsoft Certified Professional (MCP+Win2k Pro)
New Horizons Learning Center - CompTIA Network+
New Horizons Learning Center- CompTIA A+
U.S. Army Academy of Heath Sciences - Specialized Associate of Science Degree, Behavioral Science
Additional Qualifications:
20+ years hands-on hardware and software use and troubleshooting experience. 10+ years leadership experience (Civilian and Military).
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Endorsements
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Kevin has received 3 endorsements.
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Kevin has endorsed 9 Members.
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Rank |
Title |
Location |
Status |
Actions |
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9.935 |
I.T.PMP. MAC and PC Systems Administrator / Technical support |
US-New York-New York City |
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Details
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9.689 |
Network Administrator |
US-California-Los Angeles |
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Details
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5.293 |
Mac & PC Support Technician |
US-New York-New York City |
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Details
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2.472 |
Desktop Support |
US-New York |
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Details
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2.472 |
Desktop Support |
US-New York-New York City |
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Details
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2.472 |
Seeking full time computer technician position |
US-New York-Long Island |
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Details
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2.472 |
Help Desk Anlayst |
US-New York-New York City |
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Details
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2.041 |
Mac/PC Senior Support Specialist |
US-New York-New York City |
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Details
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Public Messages
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Date |
Message |
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09.29.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required. |
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