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Title: |
IT Technical Support
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US-California-Los Angeles
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Work History: |
YUMILASKY FERNANDEZ
4547 ½ Pickford st Los Angeles , CA 90019
323)481-6375 Cell
323)857-1567 Home
yumidez@sbcglobal.net
OBJECTIVE: Energetic, self starter, works well as a team worker, self-motivated and able to multi-task. I would like to offer all my knowledge to your company.
Certifications
A+ Certificate ( In Progress )
EMPLOYMENT
Panda Express Inc. Temp. Dec 2006 - Present
Desktop Support
Provide technical support including PCs, network devices, and POS systems to restaurant and support center associates. Work with PC Network, cash registers, and printers. Set-up, maintain, and troubleshoot hardware. Install and configure hardware. Keep a log of equipment shipped out.
Outsource Technology Temp July 2006 Dec 2006
Field service Technician
Break/Fix of computer components, POS machines, connecting NeoWare desktops with scanners, Barcode Scanners, Thermal Printers, label printers, and hubs. Used Unix to set up FTP, to transfer files to new servers. Used it to do backups and point devices such as neoware,scanners,printers and troubleshoot devices that were not working, backup of server and mirroring (Raid 0,5).
PN California Computer Tech. CONTRACT January 2006 April 2006
BellFlower, CA
Configure, upgrade, troubleshoot computers. Install software such as, antivirus, spyware, operating systems, etc. Test memory and hard drives. Install printers and repair, upgrade, troubleshoot, and maintain hardware and peripherals.
VSI Technical Support Contract September 2005- December 2005
El Segundo
Internet company with several ISPs. Answer users calls, answer e-mails, and chat with customers. Help customer setup ISP, troubleshoot and sign in for new service. Troubleshoot through remote access and setup VOIP for customers.
Bowne Business Solutions Mailroom Clerk September 2004-April 2005
Los Angeles, CA.
Logs date and time of receipt of priority mail. Examines outgoing mail by hand. Sort outgoing mail by hand. Distributes and collects mail. Sorts and sends out branch correspondence bags. Preparing and sending out supply orders to branches.
Whitmont Legal Copying, March 1993 April 2004
Supervisor
Los Angeles, CA
Provides professional and efficient customer service; assists customers in completing work order forms, answers questions, contacts requesting client for earliest possible pickup, ensures valid accounts and methods of payment..
Skills
Process, install, configure, manage and troubleshoot Windows 95/98, Windows 2000/Pro, and Windows XP. Repair, upgrade, troubleshoot, and maintain hardware and peripherals. Windows 2000 Networking, Office 97/2000.. Troubleshoot network settings and configurations, installation and troubleshooting of network adapters. Customer service, general office services, self-managing.
Bilingual- Write and speak Spanish and English
References: Kevin Ahn 562)607-2371
Rhonda Wright 310)788-2400
Erin Donley 310)788-2400
Voluntary Work:
P.A.C.E. Head Start
Install and upgrade computers for schools(Compact, Dell, HP.) Setup printers, Installations of office service 97/2000, and kids software. Hardware installation and repair. Install, configure and upgrade O.S. (Windows 98/2000, Windows XP.
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Skills: |
Skills
Process, install, configure, manage and troubleshoot Windows 95/98, Windows 2000/Pro, and Windows XP. Repair, upgrade, troubleshoot, and maintain hardware and peripherals. Windows 2000 Networking, Office 97/2000.. Troubleshoot network settings and configurations, installation and troubleshooting of network adapters. Customer service, general office services, self-managing.
P.A.C.E. Head Start
Install and upgrade computers for schools(Compact, Dell, HP.) Setup printers, Installations of office service 97/2000, and kids software. Hardware installation and repair. Install, configure and upgrade O.S. (Windows 98/2000, Windows XP.
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Education: |
Los Angeles High School
Maric College = Computer Network Program
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Endorsements
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Yumilasky has received 2 endorsements.
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Yumilasky has endorsed 0 Members.
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Rank |
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9.999 |
Systems Administrator / Technical support |
US-California-Los Angeles |
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Details
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9.983 |
Software Developer |
US-Missouri-St. Louis |
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Details
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Public Messages
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09.29.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required. |
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