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Title: |
COBOLProgrammer/JCL
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Location: |
US-Texas-Dallas
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Work History: |
Work Experience
Customer Service
10/2006 - 2/2007 United America Insurance, McKinney, Texas
Processing new applications, reviewing applications to ensure they have the correct information. Providing correct payment amounts and reviewing payment amounts and request a refund after doing the mathematical part of a investigation of an account if a customer is do one and utilizing other problem solving skills.
Human Service Specialist
9/2004 - 1/2006 Federal Emergency Management Agency, Denton, Texas
Help Desk Associate assisting applicants with issues with their application and giving them a general idea of the assistance they would be receiving utilizing my mathematical skills to achieve a possible disbursement amount, also worked as Supervisor in a newly opened processing center that involved training some individuals in skills to access different screens and tabs on the computer so that they would better able to assist the applicant. Processing applicant from individuals that were displaced because of a disaster that were in need of emergency assistance, sometimes worked under stressful conditions, also done Duplication of application investigation which involved calling different agencies to ensure there were no duplication of benefits .
Administrative Assistance
8/2003 - 7/2004 BBB Fertilizer, McKinney, Texas
Processed customers orders, typing, filing, scheduling appointments and business luncheons, checking invoices,collections and interacting with the general public and other business contacts.
Deputy Court Clerk
11/2001 - 6/2002 Collin County District Clerk, McKinney, Texas
Processed Legal Documents and court summons, heavy contact with the public and attorneys. Entering brief description of documents received, also worked as County Passport Agent.
Human Resource Assistant
9/2000 - 10/2001 Collin County Human Resources, McKinney, Tx
Greeting customers and employees in a professional manner, answering 15 line switchboard routing calls, printing reports and giving typing test and other duties.
Therapy Tech I
3/1995 - 10/2000 Collin County MHMR, McKinney, Texas
Assisting mentally challenged individuals with every day living skills. Had to prepare a daily report on their activities and their mental disposition. Worked in a very stressful environment but had to maintain my composure so the patient would not get upset.
Programmer Specialist
1/1988 - 9/1989 Information and referral methods, Carrollton, Tx
Proofread various programs and correcting errors within the program using JCL, COBOL, RPG II, and OS& DOS operations had to be able to work with very little supervision.
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Skills: |
Karen Greer
812 MAPLES AVE.
McKinney, Texas 75069
972-562-8218
ugogyrl44@yahoo.com
Objective
Seeking a position that will allow me to utilize my knowledge, skills and abilities also allows for room for advancement
Work Experience
Customer Service
10/2006 - 2/2007 United America Insurance, McKinney, Texas
Processing new applications, reviewing applications to ensure they have the correct information. Providing correct payment amounts and reviewing payment amounts and request a refund after doing the mathematical part of a investigation of an account if a customer is do one and utilizing other problem solving skills.
Human Service Specialist
9/2004 - 1/2006 Federal Emergency Management Agency, Denton, Texas
Help Desk Associate assisting applicants with issues with their application and giving them a general idea of the assistance they would be receiving utilizing my mathematical skills to achieve a possible disbursement amount, also worked as Supervisor in a newly opened processing center that involved training some individuals in skills to access different screens and tabs on the computer so that they would better able to assist the applicant. Processing applicant from individuals that were displaced because of a disaster that were in need of emergency assistance, sometimes worked under stressful conditions, also done Duplication of application investigation which involved calling different agencies to ensure there were no duplication of benefits .
Administrative Assistance
8/2003 - 7/2004 BBB Fertilizer, McKinney, Texas
Processed customers orders, typing, filing, scheduling appointments and business luncheons, checking invoices,collections and interacting with the general public and other business contacts.
Deputy Court Clerk
11/2001 - 6/2002 Collin County District Clerk, McKinney, Texas
Processed Legal Documents and court summons, heavy contact with the public and attorneys. Entering brief description of documents received, also worked as County Passport Agent.
Human Resource Assistant
9/2000 - 10/2001 Collin County Human Resources, McKinney, Tx
Greeting customers and employees in a professional manner, answering 15 line switchboard routing calls, printing reports and giving typing test and other duties.
Therapy Tech I
3/1995 - 10/2000 Collin County MHMR, McKinney, Texas
Assisting mentally challenged individuals with every day living skills. Had to prepare a daily report on their activities and their mental disposition. Worked in a very stressful environment but had to maintain my composure so the patient would not get upset.
Programmer Specialist
1/1988 - 9/1989 Information and referral methods, Carrollton, Tx
Proofread various programs and correcting errors within the program using COBOL, RPG II, and OS& DOS operations had to be able to work with very little supervision.
Education
6/2002 Collin County Community College, McKinney, tax
Certification
taking varied pc courses toward my Cisco certification and certification as a computer specialist
11/1985 Texas Institute of Technology, Dallas, Texas
Certification
Certification on Main Frame Computer Programming and Operation-OS,DOS Languages COBOL,RPG II & Assembly all phase of operating the mainframe functions
Computer Edge, Plano, Tx
Certification
PC Specialist-Windows 98, Excell,Lotus,Powerpoint and various other software programs
Skills
PowerPoint ,Windows 2000,Peachtree,Basic program adjuster RPG II,COBOL,Assembler,DOS & OS-PowerPoint & Micros
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Education: |
Education
6/2002 Collin County Community College, McKinney, tax
Certification
taking varied pc courses toward my Cisco certification and certification as a computer specialist
11/1985 Texas Institute of Technology, Dallas, Texas
Certification
Certification on Main Frame Computer Programming and Operation-OS,DOS Languages COBOL,RPG II & Assembly all phase of operating the mainframe functions
Computer Edge, Plano, Tx
Certification
PC Specialist-Windows 98, Excell,Lotus,Powerpoint and various other software programs
Skills
PowerPoint ,Windows 2000,Peachtree,Basic program adjuster RPG II,COBOL,Assembler,DOS & OS-PowerPoint & Micros
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Endorsements
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Karen has received 1 endorsement.
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Karen has endorsed 0 Members.
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Rank |
Title |
Location |
Status |
Actions |
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1.906 |
Systems/Business Analyst |
US-Arizona-Phoenix |
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Details
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Public Messages
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Date |
Message |
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06.06.11 |
[This message has been removed by ITsaNetwork because it contained inappropriate content.] |
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09.29.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required. |
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