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Title: |
Director of IT / CIO / CTO
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Location: |
US-Oregon-Portland
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Work History: |
LOUIS IONIS, PMP
www.LouIonis.com
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Cell 503-310-2033
HireLou@LouIonis.com
** Please visit my website: www.LouIonis.com **
INFORMATION TECHNOLOGY EXECUTIVE
CIO
CTO
Director of IT
Senior IS/IT PM Manager
Aligning information technology with business to create innovative solutions that drive competitive advantage.
PROFESSIONAL EXPERIENCE
Sihl, Inc., Chesapeake, VA 2000 Present
$20M international distributor of paper and media products used for large format printing and art reproductions to fortune 500 companies. An arm of Diatec Group, a $260M parent company.
INFORMATION TECHNOLOGY DIRECTOR / MARKETING PRODUCTION MANAGER
Challenged to direct Information Technology, Management Systems and Marketing units, leading 10 to 100 staff-members depending on project and overseeing large-scale budgets.
For Information Technology, maintain network systems, technology peripheral asset management, system security and accounting/production business systems via ERP software and database.
~ Saved company cumulative total of $118,000+ per year and increased customer service efficiency 20%, production rate 38% and accounts receivables 15% by launching automated systems.
~ Transitioned company from home-grown system to scalable and integrated ERP/MRP system ($600,000 budget). Ensured seamless implementation and mission-critical data transfer by analyzing existing database structures/relationships. Designed ERP system within 6 months and 10% under budget, created interactive training sessions and written procedures and revised existing ones to conform to ERP standards.
~ Spearheaded yearly physical inventories of warehouse products in corporate locations and created procedures and analysis tools to ensure proper data entry into ERP system, enable real-time status updates and track quantity/cost variances.
For Management Systems, lead telecommunications for all locations and oversee local/remote data backup across business systems and server files, hardware/software and corporate files and systems security for non-Sihl employees and unauthorized personnel. Direct enterprise solution software upgrades, maintenance and licensing and provide monthly/weekly data reporting for data manipulation/forecasting and sales forecast generation. Manage technology hardware, software and supply purchasing and create automated systems, business tools, processes and procedures.
~ Saved $70,000 in capital investments and $5,000+/year by deploying remote access and telecommunication systems for multiple location distribution points using proven technology infrastructures (Virtual PBX).
~ Realized 42% per month corporate telecommunications savings by consolidating cellular services and enhancing communications within the company, between outside sales, remote locations and management.
~ Established Return Merchandise Authorization (RMA) procedures and proposed more efficient processes/ guidelines to encourage communication between customer service, evaluations and accounting departments.
~ Bridged gap between accounting and production departments by introducing reporting analysis tool that analyzes production detail and general ledger accounts impacted to create an informative report for both departments.
For Marketing, fulfill internal/external marketing orders and create/design marketing collaterals, promotions and advertisements. Design Tradeshow booths and displays and manage relationships with product dealers and printing companies. Oversee product launches and product termination and support printing and software devises.
~ Created many corporate and office marketing designs that have been incorporated into North American and international operations.
~ Increased product and brand recognition 50% and department efficiency 100% by designing/developing Department Marketing Support System.
Essex Environmental, a TRC Company, Half Moon Bay, CA 1998 2000
$10M provider of environmental consulting for large pipeline utility construction with heavy interactions with federal, state and local agencies. A business unit of the $368M TRC.
BUSINESS MANAGER
Directed technology and telecommunication systems and guided disaster recovery and emergency plans development. Created project specific database programs and maintained finance and HR database systems. Protected company from Internet infiltrations/viruses, supported remote offices and project sites, maintained/repaired computer hardware and resolved software issues. Tracked/managed technology assets at all locations.
Oversaw financial issues, processing data and generating monthly customer invoices/fees and other charges. Conducted corporate-wide payroll activities and verified integrity of financial data from in-house and remote sources.
~ Enabled company to market itself uniquely and double contract-award amount by enhancing reporting systems and increasing remote data/report transmission time to client by 5 days more rapidly than the competition. Created reporting systems for each consulting project and uploaded data to remote access servers. Saved $40,000+ per project by automating compilation of users reports.
~ Saved company 20% in expenses by avoiding purchases of redundant equipment and supplies by launching Asset Tracking system to determine technology items checked out for each project and equipment dollar amount.
~ Built Human Resource Information System (HRIS) to help company determine most qualified subcontractors available to collaborate on projects.
~ Created electronic reporting database system and automated processes to enable users to electronically upload reporting data to a central system. Researched feasibility of creating solution and presented solution to company directors before developing/implementing system in each reporting program.
Tandem, a Compaq Company, Cupertino, CA 1997 1998
$2B provider of reliable, scalable, fault-tolerant enterprise computer systems and client/server solutions sold globally. Acquired by Compaq Computer in 1997.
INFORMATION MANAGEMENT GLOBAL SUPPORT
Oversaw transactions contained within the Decision Support System (DSS) and Marketing Support System (MSS). Provided troubleshooting of nightly processes from International counterparts and designed/maintained documentation of all procedures and activities.
~ Collaborated with core group of technical support professionals to save $10,000 per month by implementing processes and procedures that decreased need for extra system monitoring by other technical groups.
~ Suggested alternate reporting structures to decrease amount of unexpected downtime and offer users ability to troubleshoot issues more easily.
~ Developed training manuals and tools that are easy to read and interpret for individuals interacting with the DSS and MSS Departments.
Advanced Design and Engineering, Sunnyvale, CA 1995 1997
$12M company specializing in the design/fabrication of Clean Rooms and providing services to Silicon Valley microchip manufacturers.
CONTROLLER
Directed and developed all IT systems and supported hardware/software. Aligned financial and business activities to company goals and Directors requirements. Maintained customer accounts, invoicing, receipts, provided problem troubleshooting/resolution, oversaw accounts payable activities and conducted cash flow analysis. Bid for insurance and benefits contracts and reported financial data to government regulator agencies.
~ Turned accounts receivables around from 6 months DSO to 60 days.
~ Saved company from undergoing excess change management and protected it from possible legal implications by defining economically satisfying company benefit solutions that fit employee and owner needs. Recommended needed benefits/insurance requirements after surveying employees and interviewing insurance brokers.
~ Re-organized accounting department so all divisions were current, reported properly and were accessible. Implemented central filing system for financial data enabling access of data to all pertinent managers.
~ Increased efficiency 40% and realized $35,000/month in savings by creating sets of efficient processes and procedures.
~ Created technology plan and defined course of action to keep employee current with design tools.
The Ionis Group, Chesapeake, VA 2003 Present
Provider of services to companies throughout the US needing IT assistance.
PRESIDENT
Defined and managed projects to help companies meet their IT-related goals. Directed ERP implementations, created and established Websites and setup wired/wireless networks, VPNs and firewalls. Defined, procured and implemented optimal hardware, software and outsource agents, established IT securities and assisted in creating and developing marketing tools and corporate images.
~ Saved a company from making a $500,000 mistake through the investment of an inappropriate ERP solution by analyzing current operating procedures and possible solutions. Defined better and more effective solution.
~ Realized 40% saving in IT expenditures for a company by performing needs analysis to determine proper telecommunication and Internet infrastructure.
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Skills: |
Results-Driven IT Business Strategist with 10 years enhancing operational efficiencies, increasing revenues, developing solutions and directing major IT initiatives to support mission-critical business processes. Expert in database design, telecommunications, accounting/finance systems and ERP system deployment. Combines excellent technical, analytical and process reengineering qualifications with demonstrated achievement in project management, business development, staff development/training and motivational team leadership. Excellent communicator with creative marketing skills and an ability to research/discover innovative and superior ways of achieving objectives.
-> Strategic Vision & Planning
-> Telecommunications & IT Infrastructure
-> Systems Development & Process Reengineering
-> Requirements Analysis & Quality Assurance
-> Large-Scale Project Management
-> Efficiency & Productivity Gains
-> Database Development/Maintenance
-> Budget Oversight
-> Enterprise Resource Planning (ERP)
-> Disaster Recovery Planning
-> Marketing Collaterals & Promotions
-> Cross-Functional Team Leadership
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Education: |
AFFILIATIONS
Association for Computing Machinery (ACM)
Computer Professionals for Social Responsibility (CPSR)
Information Systems Audit and Control Association (ISACA)
EDUCATION
BS, Business Administration/Accounting and Management Information Systems, San Jose State University, San Jose, California, 1999.
MBA In-Progress, Athabasca University, St. Albert, Alberta, Canada, 2005/Present
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Endorsements
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Lou has received 1 endorsement.
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Lou has endorsed 6 Members.
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Title |
Location |
Status |
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9.689 |
Network Administrator |
US-California-Los Angeles |
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Details
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7.308 |
Graphic Design / Web Design / Flash |
US-Oregon-Portland |
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Details
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3.474 |
Unix and / or Windows System Administrator |
US-Missouri-St. Louis |
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Details
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2.631 |
3D Artist |
US-North Carolina-Raleigh/Durham-RTP |
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Details
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2.631 |
Seeking IT Helpdesk, Technical Support, or Admin position |
US-Oregon-Portland |
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Details
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2.631 |
Operations/Project Manager |
US-Oregon-Portland |
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Details
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Public Messages
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Date |
Message |

Traci Company Profile |
11.01.07 |
While searching insanetwork, I came across your posting. Your background appears to be a nice match for one particular opportunity I am working on in Massachusetts (south east of Boston). If you are interested in hearing more, please forward your resume along with some dates and times that are good for a phone conversation. If you are not interested, but know someone who is, please feel free to share my contact info.
Thanks, Traci
The Edbraham Group, LLC |

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09.29.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required. |
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