|
|
Title: |
Business Analyst/Project Manager
|
Location: |
US-Missouri-St. Louis
|
Work History: |
Avinash Sinha
421, Monroe
E Alton, IL 62024
Phone (Cell): (618) 604 8105
E-Mail: asinha10@hotmail.com
PROFESSIONAL SYNOPSIS
Project Manager/Sr. Business Analyst with 15 years of full life cycle IT experience in diverse industries leveraging various technologies implementation to fulfill business initiatives. I hold a Masters of Science Degree in Computer Science.
Experience includes Process Definition and Change, Project Status Communication, Technical Design and Review, Planning, Scheduling and execution, project management using Structured methodologies; project start-up experience; full life cycle project management from inception to implementation; liaison for technical and non-technical users; experience managing cross-functional teams; Responsible for initiating, managing and implementing technology and creative business solutions including assessment of appropriate technologies, solution methodologies, evaluating vendor solutions and vendor selections. Implemented Web Technology, Siebel CRM/Call Center/Sales and Marketing, and its integration with other System and Client/Server, database applications; keen business knowledge, with the experience and ability to learn and understand business needs and initiatives; experience with MS Office Suite. MS Project and Visio.
Full life cycle project responsibility encompassing requirements definition, gather and document business and technical requirements, design systems to meet the requirements systems analysis, and comparison analysis of existing legacy systems to new requirements specifications, design/development, developing implementation plan, developing and reviewing test plans and maintenance.
Project Leadership role with a strong background in building team to accomplish business objectives, strong judgment and the ability to work effectively with and influence clients, team members, management groups and external groups, Excellent group facilitation and meeting management skill, utilizing my proficient skills in management, business and technical issues.
Worked with all levels from project stakeholders to users/customers to manage all project communication and expectations internally and externally.
Responsibility included timely and accurate completion of all phases of the project, quality and schedule management, managed relationship with critical internal and external entities; serve as a resource to business managers for inquires and questions, ensuring timely and accurate responses.
Strong background in a number of methodologies like traditional Waterfall, Iterative Project Development, Siebel eRoad including Unified Process.
Business Analysis:
●Undertaken Full life cycle project responsibility encompassing requirements definition, systems analysis, comparison analysis of existing legacy systems to new requirements specifications, design/development, implementation, testing and maintenance.
●Business Rules, Use Cases, Software Requirements Specification, Storyboards, Waterfall.
●Facilitated JAD sessions.
●Used structured methodologies and project management tools to manage projects.
●Liaison for technical and non-technical users
Excellent verbal and written communication skills, excellent time management skills and broad-based business knowledge, very detail oriented with a focus on customer satisfaction and ability to work productively with minimal supervision. Past experience at Ford Motor Co. and AIG.
Competitive, with a sense of urgency, allowing challenges to be met with success and in a timely manner.
.
Technical Writing & Documentation:
Extensive experience in writing and publishing White Paper, developing Business Cases, Business Requirement, Technical Requirement, writing proposals, writing and reviewing Technical Manuals, User Manuals, Help documentation, developing Training Manuals, On-line help and documents for intranet/internet, etc.
EDUCATION
New York Institute Of Technology, Old Westbury, NY
M.S. Computer Science.
WORK HISTORY
Aug06-Present:
Client Engagement/Magellan Health Services, Maryland Heights, MO
Sr. Business Analyst/E-Solutions
● Responsible for Initial Requirement Documentation, Process Flow Development and analysis, Screen Design of ICore Pharmacy system. The purpose of the ICORE Pharmacy Authorization System is to provide a comprehensive web-based mechanism for automating, and managing specialized medication authorization requests initiated by physicians/providers. This system will function as a configurable solution utilizing an electronic process workflow to support authorization requests, recommendations, approvals, and fulfillment activities between Providers, ICORE, Health Plans, and ICORE pharmacy fulfillment services. The system will replace the current paper-based workflow, streamlining the request submittal and management process as a result. The system will also provide the applicable information required to facilitate fulfillment and shipment of prescribe specialized medications.
Technical Environment: Visio, SQL Server, Web Service, .NET, Java, JBOSS, SQL Databases.
● Concurrent responsibilities include providing leadership in enhancements, modifications of several existing Web based projects. Primary responsibilities are:
●Coordination and participation in review, revisions, changes, enhancements, testing, documentation, and member notification of product enhancements.
●Provide business knowledge and technical support for business requirements development.
●Work closely with developers and requesters identifying data and functional requirements in the design of new/enhanced systems.
●Ensure development objectives are accomplished, user testing is performed, and member notification is prepared in a timely fashion.
●Consult with Business Owners on projects. Develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide.
●Ensure timely and accurate communication with project staff throughout the life cycle of the project.
●Evaluate business requests to determine feasibility, work with Developers to define alternatives and recommend optimal solutions.
●Prepare overall project plan, incorporating costs and tasks from the various components, ensuring a successful and timely project implementation.
The responsibilities described above required thorough understanding of Magellans Web based projects, technical environment, propriety methodologies and deep knowledge of their business.
May05-May06:
Client Engagement/State Farm, Bloomington, IL
Project Planner/Manager: Project Planning Responsibilities
Collaborated with the Project Manager, the project team, and other participants to develop project plans and schedule and determine the project's critical path.
Developed and maintained project management documentation; facilitated meetings to execute the project's facilitation processes.
Coordinated the collection, input and monitoring of project status; performed analysis of status information and utilized the results as the basis for project status reporting, and managed resource assignments by monitoring and tracking PARs, authorizations, and hour usage.
Advocated, advised, and educated project teams on the Project Management Processes (planning, controlling, executing and closing). This includes the processes: Purpose, Use, Deliverables, Examples, Relationship to Project Methodology.
Organized and co-facilitated sessions dealing with Project Management disciplines, such as: Project Charter, Project Plan, Work Breakdown Structure, Estimating, Network Diagram, Schedule Development, Facilitating Processes, Re-planning efforts, and others as agreed with Project Manager.
Developed a project schedule, using Project Office standards, which can be effectively used for management of the project. Focusing on the area of: Measuring work progress, Managing resource assignments, Tracking milestones, Monitoring metrics such as Earned Value, burn rate, etc.
Supported delivering the project on-time and within budget while meeting the goals.
Responsible for defining procedures for the collection of team status and analysis of project's progress, including any metrics reporting and resource forecasting.
Responsible for Updating the project's schedule with periodic status updates collected from the project team.
Responsible for analyzing the updated schedule, emphasizing items such as a Critical Path, Slipped Tasks, and Upcoming Tasks.
Responsible for calculating, analyzing and presenting metric reports, such as EVA and Burn Rate Analysis, to appropriate parties.
Responsible for managing resource assignments including submitting requests, monitoring current allocations and forecasting future needs.
Responsible for meeting with Project Manager to discuss project status.
Responsible for attending project meetings, leading portions dealing with the schedule, metrics and resources Serves as a Risk, Issue and/or Change Control Coordinator by:
Ensuring Issues, Risks and Change Requests are documented in the projects database.
Periodically monitoring Issues, Risk and Change Request resolution dates.
Contacting team members listed as responsible parties to obtain status and/or ensure resolution documentation.
Offer assistance to the responsible parties to facilitate meeting to determine progress and/or resolution.
Provide Project Manager with status of open Issues, Risks and Changes.
Responsible for analyzing the impacts that change requests may have on the schedule and resource assignments.
Client Engagement/GMAC Insurance, Earth City, MO 06/04 03/05
Consultant/Business System Analyst
Project: Auto Insurance Rating System
Responsible for System analysis and Process Re-Engineering of a mainframe based legacy system which required adding new functionality. Analyzing its impact on database and business functions, analyzing business process and gap analysis. Devising strategy to close the gaps and leading design sessions . Business Analysis of Auto Insurance Rating System, analysis of various auto coverage of different states from rating perspective which included drivers rating, rating algorithm to calculate premiums, financial impact, making recommendation to Product/Pricing Manager responsible for particular state, developing functional specification, developed use cases.
(Rational Unified Process, Visio, MS Word, Excel)
American International Group(AIG) 11/97 09/03
160 Water Street, NY, New York
Project Manager: Emerging Technologies
Provided management in the area of Emerging Technology: was primarily responsible for researching, analyzing the technical, architectural and business viability of various emerging technology, competitive and comparative research and analysis and recommending use of technologies to achieve business objectives. Researched technologies were Biometrics, Smart Card for high-level security, Voice Recognition technology, Web Technology and Content Management, Business Object business intelligence tools, ETL and generating reports. Implemented pilot project in the lab environment, developed business cases and published white paper. Also researched and developed a pilot project utilizing tools like Nuance Voice XML, Speech Works, evaluated and analyzed and implemented Siebel 7.x. Also responsible for planning, organization, implementation and control for development of new systems.
Project manager/Business Analyst E- Commerce
Formulated and executed Business-to-Business initiative including the strategic plan, business case, requirement gathering, developed Use cases, JAD sessions, coordinating of all efforts within an organization spanning the entire product lifecycle, software evaluation, prototype, and system architecture.
Business-to-Business application aligned the business processes of the enterprise with supply chain partners. Automated forecasting, sales and quote process of Insurance product, product information, order-processing and billing.
Managed and tracked issues and change requests associated with project. Coordinated communication between groups / organizations for interdependencies, issues and change requests.
Technical Environment: Siebel 7, MS Internet Information Services, XML, VBscript, ASP, Windows NT, Windows 2000, MS Project, Visio, Oracle 8.11.
Project Manager: Call Center Sales/Marketing and Warranty Projects
Delivered detailed business analysis and recommended Siebel best practices and workflow policies.
Facilitated design workshops and developed specifications, developed Use cases, Developed Train-the-Trainer plans to help internal training team develop core skills and curriculum path.
In early phase of project, provided leadership and drive to capture business requirements and analysis of the existing legacy application, identified new business needs and documented gap analysis.
Worked with business partners to determine strengths, weakness and potential improvements. Did thorough analysis of Insurance and Financial Verticals and CRM package Siebel and its data model.
Duties included: Siebel data modeling, Use cases, mapping business requirements into detailed technical requirements (functional specs), configuration, data conversion, SQL model and design, implementation plan, task assignments, test plans, roll-out plan in domestic/international deployment.
Technical Environment: Siebel 99/2000, Oracle 8.11, EIM, MQ Series, People Soft, Mainframe, UNIX based application and database Server, Window NT, MS Project, MS Word.
Ford Motor Company 06/94 10/97
Project Manager/Business Analyst
Evaluated the scope of Siebel in terms of Service Request and Customer Advocacy and Satisfaction. Managed the creation and execution of a Customer Care strategy, Customer Retention strategy. Performed requirements mapping & gap analysis with Siebel, Oracle database.
Line of Business: Dealership Relation.
(Siebel 3.0, Oracle, Window NT, MS Project, MS Word)
Responsible for business analysis, design, development and implementation of a client server application to view and process the data pertaining to the Parts carried by Ford Motor Company on the global scale. Line of Business: Engineering and Accounting. (Easel, Windows 3.x, IBM 3270, Cobol, CICS, HALLAPI)
Responsible for business analysis for an inventory control system including process analysis, developing business requirements, functional specifications and GUI design. Also responsible for migrating legacy DOS based application to Windows platform.
(Easel GUI, Windows 3.x)
Aug '92 - June '94: Senior Programmer/Consultant,
Coamerica Bank Data Center, Livonia, Michigan
-Responsible for design, development and enhancement of an EASEL/OS-2 system. This system handled Visa and Master Card account and was primarily used by Customer Service Representatives. Was also responsible for migrating a Claims-application to another platform that also included process enhancement and incorporating additional functionality.
Dec '91- July '92: Programmer/Consultant,
Consumers Power, Jackson, Michigan
Implemented an application to update and associate Relational Database (SQL) on a server, which is down loaded from an IBM Mainframe. This development required twenty screen designs.
(Easel, OS/2, PM, C)
Sept '90 - Sept '91: Programmer Analyst,
THINQUE SYSTEMS INC, Ann Arbor, Michigan
Designed developed and implemented a system to generate reports and schedules for a company involved in goods distribution by truck. Part of an integration team responsible for integrating applications written in C under DOS, OS/2, UNIX-System V, SUNOS environments and TCP/IP protocols. Was also involved in the debugging process also.
Jan '89 - June '90: Programmer Analyst,
CHEYNNE SOFTWARE INC, Roslyn Heights, New York
Was part of a team of programmer involved in developing small functions and debugging.
VISA STATUS
Permanent US resident (Green Card).
REFERENCES
Available upon request.
|
Skills: |
Project Management, Sr. Business analyst
|
Education: |
MS Computer Science
BS Electrican Engineering and Physics
|
Endorsements
|
 |
Avinash has received 2 endorsements.
|
Avinash has endorsed 0 Members.
|
|
|
| |
Rank |
Title |
Location |
Status |
Actions |
|
6.483 |
Programmer/Analyst VB.net, ASP.net Oracle PL/SQL |
US-California-Orange County |
 |
Details
|
|
|
4.759 |
IT - technical trainer/instructor/writer |
US-California |
|
Details
|
|
|
|
|
Public Messages
|
|
| From |
Date |
Message |
 |
06.06.11 |
[This message has been removed by ITsaNetwork because it contained inappropriate content.] |
Traci
Company
Profile |
11.01.07 |
while searching itsanetwork, I came across your posting. Your background appears to be a nice match for one particular opportunity I am working on in Massachusetts (east of Boston). If you are interested in hearing more, please forward your resume, along with some dates and times that would be good for a phone conversation. If you are not interested, but know someone who is, please feel free to share my contact info.
Thanks, Traci
The Edbraham Group, LLC |
 |
09.29.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required. |
|
|
