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help desk
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US-Illinois-Chicago
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Work History: |
Work Experience
Chicago Messenger Service Chicago, IL
Telecommunications Clerk 2005-Present
Program equipment for new hires entering the company
Issue telephones and document the telephone number and sim card number
Reset computers and keyboards, and installing programs
Keep track of files and records of employees and couriers
DeVry University Chicago, IL
Registration Clerk 2003-2003
Answered telephones, filed paper work, customer service, and heavy typing
Scheduled students classes, prepared documents, learned softwares
Dispensed information to students and visitors about the school and programs
Saint Elizabeth Hospital Chicago, IL
Food Service Assistant 2003-2003
Patient care and assistance
Ensuring prompt service and food distribution
Ensuring pleasant environment and customer satisfaction
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Skills: |
Computer Skills
Special Skills
Applications: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Microsoft word), PC anywhere, Ghost
Internet and E-mail: MS Outlook, Internet Explorer, Netscape , Netmeeting
Operating Systems: Installations and configuration of Windows XP, NT, 95, 98, 2000, DOS, Server 2003, server2003
Services and Protocols: TCP/IP, FTP
DNS, DHCP
Hardware and Cabling: UTP and STP Assembly and disassembly of computers
Programming SIM Cards
Cash Handling and inventory records
Customer Service
Tying Speed 40 words per minute
Customer Service Skills
Phone skills
Knowledge of networking security using windows 2000/2003 GPOs
Knowledge of anti virus applications
Computer maintenance and monitoring
Using disk cleanup, Defragmenting
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Education: |
Education
Computer Technician Diploma, April 2006 The Chubb Institute Chicago, IL
Obtain knowledge of computer networking, e-mails, internet, software, hardware, cabling, installation, and more.
Install, create, manage file systems, policies and security
TCP/IP, subnetting, subnet mask, and IP address
Install configure IIS, WWW services, FTP, IIS security, NNTP, SMTP, transaction server
Computer Information Systems, May 2002 Sept. 2003 DeVry University Chicago, IL
General Education Classes
Computer Information Systems, Programming and Coding classes
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Endorsements
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Lacola has received 2 endorsements.
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Lacola has endorsed 0 Members.
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9.962 |
Electrical Engineer |
US-Missouri-St. Louis |
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Details
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Public Messages
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Message |
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06.06.11 |
[This message has been removed by ITsaNetwork because it contained inappropriate content.] |
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12.20.07 |
Invitation to look at current job openings in Chicagoland area
Hello!
We are getting ready for the new year, and looking at all potential candidates for IT positions. Are you currently working right now? Please take a look at our current openings, and feel free to update your resume, and or contact me.
Thanks!
Kim
Click here to view current job openings. http://www.maxhire.net/cp/?E15468361D43515B775013
Jobco prides itself at finding and presenting qualified candidates who meet client needs and exceed their expectations. Employee satisfaction is the secret to our success and we are committed to helping our candidates in their career search and development. Due to our flexible placement options and job coaching, candidates who start contract work often begin satisfying and rewarding careers as permanent employees.
Learn more about Jobco, view other job openings via the link below. You can update your contact information, and submit a current resume.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Kim Garcia
Recruiter
Jobco Staffing Professionals
1010 Jorie Blvd Rd., Suite 302
Oak Brook, IL 60523
630-571-6020
630-571-6021 fax
kim@jobcostaffing.com
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09.28.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required.
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