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Title: |
Help Desk Analyst
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Location: |
US-Arizona-Phoenix
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Work History: |
Company: Diverse Web Design Solutions - Ina Brown / Owner
IT Administrator / Security Consultant January 2005 – January 2007
Responsibilities:
-Chief Technologist – selecting and evaluating IT software and hardware for our clients
-Implement Security and Controls for our clients using corporate standards with documentation
-Analyze customer’s networks and present cost proposals for upgrades or optimization of their networks
-Plan and implement operating systems maintenance activities for both new and existing systems
-Assist our clients to develop and document standards for successfully managing network operations
-Perform risk analysis on our customer’s networks including business continuity plans
-Provide Exchange and MS Server 2000, 2003system technical support to our clients
-Work and maintain contacts with various vendors to assist our customers
-Mentor a network analyst and system engineer
Company: John Lowery & Associates, Inc / Exxon-Mobil - Dow Chemical
IT Administrator / Consultant April 1998 – September 2004
Responsibilities:
-Mentor an Exchange administrator and 2 system engineers
-Planning and designing of IT projects overseeing from installation to go live
-Analyze issues or user needs and select the appropriate course of action from many alternatives or known approaches to solve diverse problems
-Design and implement Security and Controls for the IT department using ExxonMobil’s standards
-Develop and test business continuity plans for each department including risk management
-Exchange 2003 Administrator
-Prepare the IT department for an Exxon/Mobil IT Audit and a Union Carbide Audit
-Plan and implement operating systems maintenance activities for both new and existing systems
-Regularly contributes to the development of new concepts, techniques, and standards
-Develops solutions to complex problems which require the regular use of ingenuity and innovation
-Work with outside vendors during implementation of various systems
-Design and configure servers to meet various needs of work loads
-Develop standards for successfully managing network operations
-Contributes to the development of new concepts, techniques, and standards
-Developed and implemented structured network layouts using Corporate BPs for network design and
Maintenance
-Provide 3rd level support as needed
Alfred Rankin Resume Continued
505-265-0401
Email: rankinaf@yahoo.com
Company: Citicorp: Supervisor: Ron Titus - Network Manager
Network Analyst / Administrator May 1995 – December 1996
Responsibilities:
-Administered a 2200 Node Network
-Led various network upgrade projects
-Planned and carried out the migration of the mainframe traffic from SDLC to TCP/IP
-Consolidated the remaining TIs / PU into a single line – 143,000 / year cost savings
-Provided technical support as needed to second level staff
-Diagnosed and/or analyzed WAN or LAN connectivity issues
-Administered NT Domain with about 1800 users
Company: City of Plano: Earl Atencio - IT Director
Network Analyst/Network Management June 1991 – April 1995
Responsibilities:
-Evaluated software for possible use
-Managed Plano’s MAN
-Performed utilization studies and made proposals for future growth
-Made changes to network as needed to optimize performance
-Provided technical support to the staff
-Analyzed and corrected problems with communications (LAN and WAN)
-Installed personally or oversaw the installation and configuration of WAN infrastructure as needed
(Routers, Bridges, Gateways, CSU/DSU, Modems, etc.,)
-Managed Network Resources
-Set and configured wide Area Network (Enterprise)
-Set up a system for network monitoring using HP Open View
-Set up and configured HP – UX, RS6000 UNIX Servers
-Installed, configured and administrated NT Servers
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Skills: |
APPLICATIONS:Servers(Novell, Linux, NT, 2000 & 2003, SQL, Exchange 2000 & 2003, IIS/FTP/ISA, Terminal, Citrix, Web), Active Directory, Window Desktops(NT, 2000, XP), MS( MS Office Pro 2000 & 2003, MS Project Manager, Visio), SharePoint, Legato Networker, Heat, Great Plains, JD Edwards, Acronis True Image, Ghost, Citrix, Metaframe, Checkpoint, MacAfee, PVCS
PROTOCOLS: TCP/IP, VoIP, IPX/SPX, DLC, SNA, AppleTalk, SNMP, OSPF, RIP, VPN, DHCP, DNS
TOPOLOGIES: Arcnet, Ethernet, Token Ring, FIDDI, Sonnet, Frame Relay, WAN, LAN, MAN, T1, T3
HARDWARE: HP ProCurve, Cisco Routers/Switches, DELL, Compact and HP Server, Avaya PBX, Firewalls
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Education: |
Del Mar College - Math
University of Texas Computer Science
Austin Community: Computer Science
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Endorsements
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Al has received 1 endorsement.
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Al has endorsed 1 Member.
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9.983 |
Software Developer |
US-Missouri-St. Louis |
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Details
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7.009 |
International Director |
US-Georgia-Atlanta |
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Public Messages
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Date |
Message |
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09.29.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. I’m happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture – The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the company’s state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
• Exchange 2003\Exchange 2007
• Live Communication server (LCS)\Office Communications Server (OCS)
• Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
• Remote Messaging Technologies (OWA, RPC over HTTP)
• Anti-Spam Technologies
• Anti-Virus Technologies (messaging specific)
• Messaging DR best practices
• Storage technologies (SANs, FC Switches, HBAs)
• Microsoft Outlook 2003/2007
• Active Directory
• Windows 2003 Server
• DNS
• SMTP
• Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
• Researching and developing solutions to meet enterprise wide messaging needs.
• Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
• Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
• High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry “best practices”. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
• Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
• Maintaining and troubleshooting Live Communications server 2005.
• Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
• Maintaining and troubleshooting BlackBerry and Good Technologies servers.
• Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
• Maintaining and Configuring EMC SANs and FC Switches.
• Working with Communications group to troubleshoot Cisco Unity issues.
• Keeping documentation up to date for the messaging environment.
• Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
• Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
• Excellent problem solving, written and oral communication skills.
• Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required. |
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