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Professional Profile of Karen -- Writer
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Title:
Writer

Location:
US-Arizona

Work History:
CORPEDIA (April 2005-current) Writer
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• Perform instructional design and writing of e-learning courseware on technical and legal concepts

• Interface with clients to identify project goals and assess needs

• Perform independent research and work with subject matter experts—both internal and from client side—to ensure courses are technically accurate and meet standards

• Analyze complex subject matter and transform it into easy-to-understand information for a broad range of audiences

• Handle all phases of writing from outlining and information mapping through drafting and editing to master edition

• Perform quality control of final products and peer/first-round editing

• Manage voice talent scheduling and sound engineering for recording course scripts

• Develop and document production procedures and processes

CORPEDIA (January 2003-April 2005)Freelance Course QCer/Proofreader***
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• As a contractor, performed quality control of online courses to ensure courses were technically accurate and conformed to the company's writing style

BARD PERIPHERAL VASCULAR (June 2003-April 2005) Senior Administrative Assistant
------------------------------------
• Managed 35-person office and biomedical R&D lab

• Wrote safety recommendations and lab safety and security procedure documentation

• Assisted safety committee with implementing and enforcing lab safety and security procedures

THE HOUSEHOLDER GROUP (December 2002-June 2003) Administrative Assistant (temp)
-------------------------------------

UBS WARBURG, LLC (February 2001-October 2002) Executive Assistant
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• Assisted with writing and editing letters to clients and managed client mailings

• Supervised interoffice research distribution and financial research for clients

MURAD, INC. (March 1999-January 2001) Administrative Assistant
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• Provided support in forecasting, planning, and establishing new international accounts, and reporting and sales analysis

• Coordinated and participated in the company's first and second annual International Sales Meeting which resulted in higher international sales


OBC PUBLISHING, INC. (September 1998-March 1999) Administrative Assistant
--------------------------------------
• Managed house sales accounts and maintained database for magazine circulation and distribution

• Compiled and wrote editorial copy, organized magazine layout, and proofread final ads and editorial copy


Skills:
• Detail-oriented team player with excellent follow-thorough

• Proven ability to manage multiple projects, prioritize tasks, and meet deadlines

• Gifted communicator with experience as an instructional designer, writer, editor, and proofreader

• Ability to simplify complex ideas

• Proven ability to apply APA style and to use style guides such as the Chicago Manual of Style and Strunk and White's The Elements of Style

• MS Windows/Office: expert; PhotoShop, Acrobat, project management software: strong knowledge; learn new applications/technologies quickly


Education:
Mary Washington College, Fredericksburg VA

Bachelor of Arts, 1997 Cum laude

• English major with Linguistics and Speech Development focus

• President's List 1993-94; Dean's List Fall 1993-94 and Fall 1994-95
Rio Salado College, Tempe, AZ (2003-2005) 22 hours in pre-nursing courses





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9.983 Software Developer US-Missouri-St. Louis Details
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Public Messages
From
Date
Message

09.29.07
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.

Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. I’m happy to answer any questions. Feel free to forward on to anyone you like.

Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.

Don McCauley
dmccauley@dgai.com

Position Specification

Title: Senior Exchange Engineer

The Team

Technical Architecture – The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.

Position description

As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the company’s state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.

The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.

Person

The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
• Exchange 2003\Exchange 2007
• Live Communication server (LCS)\Office Communications Server (OCS)
• Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
• Remote Messaging Technologies (OWA, RPC over HTTP)
• Anti-Spam Technologies
• Anti-Virus Technologies (messaging specific)
• Messaging DR best practices
• Storage technologies (SANs, FC Switches, HBAs)
• Microsoft Outlook 2003/2007
• Active Directory
• Windows 2003 Server
• DNS
• SMTP
• Understanding the principles of UM (Cisco\Exchange)

Job Responsibilities

The candidate will have the following responsibilities with the potential of expanding:
• Researching and developing solutions to meet enterprise wide messaging needs.
• Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
• Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
• High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry “best practices”. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
• Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
• Maintaining and troubleshooting Live Communications server 2005.
• Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
• Maintaining and troubleshooting BlackBerry and Good Technologies servers.
• Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
• Maintaining and Configuring EMC SANs and FC Switches.
• Working with Communications group to troubleshoot Cisco Unity issues.
• Keeping documentation up to date for the messaging environment.
• Testing and deployment of upgrades, hot fixes and other updates.

Education and/or Experience

• Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
• Excellent problem solving, written and oral communication skills.
• Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required.
 
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