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Professional Profile of James -- IT Project Manager
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ITs a network Logo
Title:
IT Project Manager

Location:
US

Work History:
PROFESSIONAL EXPERIENCE

TCF Bank, Incorporated, Greenwood Village, CO 2003 - 2006
Manager of LAN Department providing support to corporate headquarters and 42 banks in Colorado.
Project management and installation of voice over IP at new regional corporate headquarters and 39 branches between 2003 and 2006.
First LAN manager for Colorado building a support infrastructure for a rapidly growing bank.
Hands on support of Windows server and Windows desktop of regional corporate headquarters and 44 branches.
Responsible for project planning the efforts of technicians, enterprise work groups and vendors to successfully open multiple branches on time, every time and within budget.

Charles Schwab and Company, Incorporated, Englewood, CO 1995 - 2002
Senior Staff - Technology Services (1998 - 2002) Staff - Technology Services (1995 - 1998)
Served as a Senior Network Administrator providing support for evaluation, implementation, and maintenance of local area campus network, linking 1,800+ users, 200 servers, on sixteen floors in two buildings. Supported voice telecommunications for a large call center installation.
Planned, installed and configured over 40 Cisco Systems which included routers, switches, probes.
Configured and installed multi-vendor communication links with security firewall protection.
Planned, designed and installed a network in a new building from the ground up, on time and within budget.
Installed and supported seven multiplexers supporting nine DS3 circuits feeding over 200 T1 lines.
Installed the network frame-relay link to 50 branches from Alaska to Texas.
Achieved 99.999% reliability for network uptime.
Network support for successful installation and testing of local office disaster recovery.
Accelerated the decommissioning of call center location, resulting in $75,000 savings.
Designed, installed, and supported network and link in private residence of company CEO.
Mentored new network administrator from novice level to receiving Cisco Certified Network Associate certification.
Solid foundation of project planning and change management practices.
Assist the IT team by serving as a PC support resource.

Resolution Trust Corporation, Denver, CO 1990 - 1995
Senior Office Systems Administrator
Managed support process for research, evaluation, implementation, and maintenance of local area network, linking 1,100+ users, 25 local servers, 295 national network servers and six mainframes.
Managed staff of eleven in the daily support of 25 servers, 1,100+ personal computers, and the help desk.
Project management over the successful expansion of 800 staff to three buildings in downtown Denver.
Corporate representative at local, regional, national, and international meetings.
Upgraded wide-area data communication to Washington, D.C. and local sites.
Ongoing project management for complete disaster recovery and planning.
Organized and hosted multiple user group meetings.
Negotiated the integration of over 300 PCs offsite with local vendor to avoid site space conflicts.

First Bank Systems Incorporated, Denver, CO 1976 - 1990
Business Systems Analyst, Trust-Systems Administrator, Trust Accountant, Fee Specialist, Support Specialist, Retail Lending Adjustor, Teller.
Business Systems Analyst - Supported lead bank and twelve banks statewide in desktop and network integration on Banyan and Novell networks.
Trust-Systems Administrator - Installed and supported first IBM baseband network in trust department supporting fifteen workstations and 30 users.
Additional positions were in support of standard banking department functions.



Skills:
An enterprise computer manager with 17 years experience in establishing and maintaining computer, network, and telecom systems for business expansion, ongoing operations and disaster recovery.
Highly Experienced in coordinating all IT activates for ongoing operations (24x7 and off hours), project management for business expansion, and disaster recovery.
Manager of technicians that provided support and maintenance of network, voice, server, and computer systems.
Responsible for communicating with vendors for IT equipment acquisition and telecommunication installation.
IT Project Manager for relocation and installation of all voice and data network equipment for 90 staff of a regional corporate headquarter and also for branch expansion.

CORE COMPETENCIES

Managerial Experience.
Project Planning And Installation.
Self Motivator
VOIP Network Installation And Administration.
Data Network Installation And Administration.
Disaster Recovery Planning.
Team Oriented Support.
Capacity Planning.
CCNA Certification.


TECHNICAL EXPERIENCE
System Engineering: Plan, design, and install LAN and WAN Networks, structured cable wiring
Network Engineering: OSI, Data Communications, Capacity Planning, Sizing, and Documentation
Cisco Routers & Switches: TCP/IP, IGRP, EIGRP, BGP, FDDI, VLAN, Switched Ethernet, GBIC
Network Monitoring: Sniffer, OpenView, CiscoWorks 2000, Netcool, protocol analyzers
Operating Systems: Microsoft PC Windows XP, 2003, NT, 2000, 98, 95
Telecommunications: Data and voice installation, testing and troubleshooting ISDN, T1/T3/DS3 via AT&T, MCI, ICG, Qwest and ALS. Equipment includes 3Com, Newbridge, Alcatel, Verlink and Kentrox


Education:
CERTIFICATION& EDUCATION

Cisco Certified Network Associate (CCNA)

Cisco Certified Training includes:
Cisco Internet Troubleshooting
Building Cisco Remote Access Networks
Advanced Cisco Router Configuration
Introduction to Cisco Router Configuration
Western State College, Gunnison, Colorado 1971 - 1973
Metropolitan State College of Denver 1976 - 1978

U.S. Citizen




Endorsements
James has received 1 endorsement.
James has endorsed 0 Members.
Endorsements Received All Endorsements Endorsements Given
  Rank Title Location Status Actions
9.255 IT Support - 10 yrs experience US-New York-New York City Details
No endorsements.



Page 1 of 1


Public Messages
From
Date
Message

Acuity Infosystems Inc.
10.30.07
Hi,
I am looking to recruit Project Managers for NY. We have a full time opening and also a contract position.
If you or anyone in your network is interested please contact me.
Ivy
630-445-1788
ivy.george@acuityinfosystems.com

09.28.07
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.

Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. I’m happy to answer any questions. Feel free to forward on to anyone you like.

Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.

Don McCauley
dmccauley@dgai.com

Position Specification

Title: Senior Exchange Engineer

The Team

Technical Architecture – The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.

Position description

As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the company’s state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.

The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.

Person

The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
• Exchange 2003\Exchange 2007
• Live Communication server (LCS)\Office Communications Server (OCS)
• Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
• Remote Messaging Technologies (OWA, RPC over HTTP)
• Anti-Spam Technologies
• Anti-Virus Technologies (messaging specific)
• Messaging DR best practices
• Storage technologies (SANs, FC Switches, HBAs)
• Microsoft Outlook 2003/2007
• Active Directory
• Windows 2003 Server
• DNS
• SMTP
• Understanding the principles of UM (Cisco\Exchange)

Job Responsibilities

The candidate will have the following responsibilities with the potential of expanding:
• Researching and developing solutions to meet enterprise wide messaging needs.
• Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
• Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
• High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry “best practices”. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
• Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
• Maintaining and troubleshooting Live Communications server 2005.
• Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
• Maintaining and troubleshooting BlackBerry and Good Technologies servers.
• Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
• Maintaining and Configuring EMC SANs and FC Switches.
• Working with Communications group to troubleshoot Cisco Unity issues.
• Keeping documentation up to date for the messaging environment.
• Testing and deployment of upgrades, hot fixes and other updates.

Education and/or Experience

• Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
• Excellent problem solving, written and oral communication skills.
• Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required.
 
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