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Title: |
IT Coordinator
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Location: |
US-California-San Diego
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Work History: |
Salepoint Inc. (Oct. 18, 2005 to February 16, 2007)
Responsibilities: Help Desk for Point of Sale Retail Support. 35-40 calls per day on an Altigen Phone system using Heat as the Software Support Ticketing. Point of Sale systems includes Soft Techniques, Travato, and Store21. These systems are based on Windows environment from Windows 2000, XP Pro.,
Quality Assurance Promotion Responsibilities: Test Windows 2003 Server environment (Standard & Enterprise Edition). This environment is to test the HMO & University software. Using Oracle Database & SQL Server Databases. Verify these systems are Payment Application Best Practice (PABP) compliance. The system we used for Problem Tickets was an Access Based Database (PIDB). Payment Services used include ICVerify 4.0 and GoProxy Simulators. IBM Websphere version 3.5-5.0.3 Create Host connections through WAS. System Hardening includes port identification for our third party software Oracle, Websphere, J-Point, Active Windows Firewall.
Absolute Business Solutions (July 1, 2005 to January 1, 2006)
General contactor responsible for contactin clients to schedule monthly PC maintenance including, disk cleanup, virus scan, Windows updates and computer repair, Networks maintained consisted of Windows network environments 2003 server, terminal service with Windows 2000, XP and 98
Reuben H. Fleet Science Center (October 10, 2002 to April 1, 2003)
IT Specialist responsible for maintaing LAN, PC softwareand hardware, end user training, help desk, cable termination and PC repair. Created documentation and maintained server restores, basck-ups, RMAs and printers.
Universal Money Traders (May 2002 to September 2002)
Administrative position responsible for answering telephones, programming of Merlin Legend Phone System, create documents, sending account information to clients, rolling business over to T-1, Networking in a Windows 98 SE and XP peer to peer environment of 15 users including setting signature files, loading software and trouble shooting hardware issues.
Jefferson County (January 2002 to March 2002)
Internship working within a large networking environment includjing Novell ,Unix, AS400, Definity, Audix, Windows 2000 and NT 4,0 workstations. Duties included software/hardware installations and builds, as well as troubleshooting PCs for Various Clients.
Rancho Santa Fe Technology (August 1996)
Contract employee responsible for special project with Wells Fargo Network convergence redeploying several hundred computers working within a large network environment.
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Skills: |
Proficient to support Window Network environments from Windows 98/2003 Server
Full Design elements of Windows 2000- 2003 including , Active Directory
Interoperability of Windows 2000 with Novell Networks
Windows 2003 Proxy Server
Firewalls including Black Ice, Windows Firewall, Zone Alarm and Port Filtering
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Education: |
Kaplan Education/Maric College 12/2001
Graduate with honors: 720 hour Systems Engineering Program
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Endorsements
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Jessica has received 0 endorsements.
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Jessica has endorsed 0 Members.
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Public Messages
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09.29.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required. |
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