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Professional Profile of Albert -- Netowrk Support Level III
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ITs a network Logo
Title:
Netowrk Support Level III

Location:
US-Illinois-Chicago

Work History:
2002 – Present
Computer Networking Specialist
Independent Contractor Back of the Yard Chamber of Commerce Chicago, IL

 Network Support, for Small, Medium and Large Business.
 Independent Contractor for Microsoft Business and Novell with remote vpn home Networking clients.
 Determine hardware and software requirements, then configure and implement solutions.
 Install and configure business applications for small, medium size Businesses and LAN’s, Wireless, Servers, peripherals.
 A+ and Network + Solutions, hardware procurement, installation and configuration.

2004- 02/05
IT Operations and Project Manager
Dr/Balti Contracting Co. INC, 2998 South Archer Ave. Chg. IL

 IT Operations and New Construction Project Manager.
 Monitor Network, Hardware and Software,
 Admin Exchange 5.5, Run Engineering Plotter Printer and Scanner
 Update all os win98 to xp-pro, Setup High speed Internet thru routers.
 Set up interoffice Mail, win popup, and manage all New Construction Projects.
 Input all new sub-contractors in Primavera and Suretrack. Manage HR
 Review resumes and hire personnel as needed. Setup QuickBooks and Peachtree.

2001 – 2002
Network Administrator and Systems Integrator
Computer Banana Corporation
547 West 31st Street Chg., IL

 Systems and Network Integrator for NT 2000 Advanced Server and Workstation.
 Serve Clients with Network Consulting & Support i.e.: CTA, Inner City Supply etc
 Build and setup custom designed NT 2000, XP Workstations and Servers Raid 5
 Customer service and troubleshooting via phone support
 Repair Legacy hardware for clients, install and troubleshoot software
 Setup email, remote access and network clients. Novell, NT. Lotus, etc.
 Respond to all Networks troubleshooting III level support.
 Create OEM Custom pre-install restore CD'S using Ghost Enterprise.
 Snap Machines has recently this year been renamed Computer Banana ***

2000 – 2001
Network Support
TEK Resources for
Henderson, Downtown Chicago
 Systems Integrator for Novell 4.1 and 5.0 connectivity on Laptops and Desktops to Hartford, Conn. location via Wan,
 Configure LAN connections to docking stations on Dell notebooks
 Troubleshoot software dll s and re-configure ini files.
 Install Specialize software, Ghost Images and operating systems.
 Setup email through Lotus Notes clients, configure Novell Clients, and remote access
 Install, configure Citrix Client for use with Metaframe
 Also setup VPN novell client accessed




1999 – 2000
Exchange Administrator
RHIC Consulting, OakBrook, Illinois
 Migration of UNIX mail with CC-Mail front-end to NT Exchange Servers.
 Installation, Configuration & Administration of M.S. NT Exchange 5.5
 Create Exchange NT mailbox and users to NT Domain Servers.
 Run batch files and scripts using Direct-To-1 Open Mail Software-solutions.
 Setup Outlook 98 client for and resolve any issues for end users.
 Train in-house helpdesk support and staff on new software implementation

1999 – 1999
Migration Administrator
BP-AMOCCO for Tek Resources
Whiting, Indiana Refinery
 Set template for Novell/NT Migration Standards for Midwest AMOCO to BP.
 Duties Include Server Migration of Novell 4.10 to N.T. 4.0
 Include Technical Support of total BP-AMOCO Refinery sites.
 Inventory and deployment, installation and config. of new PC s and Laptops Armada 7400 s
 Installation, Configuration & Administration of M.S. Exchange
 Administered NT 4.0 Enterprise Server via Enterprise Administration.
 Created Global and Local groups, set permissions, created users.
 Troubleshoot hardware and software issues of new COE standards.
 Ghost Images of legacy pc’s and deployment and configuration of new pc’s.
 Lead Trouble-shooter, of applications and operating systems
 Technical Support level III, configuration & installation of Jet Directs
 Setup of hubs and switches for implementation of DCHP protocol and scopes.
 Excellent Customer communications and satisfaction
 Arcserve Backup Systems Software Configuration
 New Server Hardware 3 Compaq Proliant 7000
 Set up switches and hubs in closets, patch panels and between walls.

1997 – 1998
Level III Network Support
IBM Global services
Lucent Technologies, Naperville, Illinois

 Duty Include Provisioning and Technical Support of total Lucent campus of 20,000 PC Desktops across various Lucent sites, and addresses in Naperville.
 Functions include setting up mail platforms such as MS exchange, and Ms Mail.
 Hardware and Software troubleshooting on desktops, laptops, and docking stations of various flavors.
 Configuring network connectivity for NT 3.51, 4.0, Win 95, 98, and 3.11.
 Assorted UNIX telnet sessions on a variety of telnet software Exceed, Onnet, Pcxware Internet Mail accounts, Netscape, Internet Explorer, Dial up Networking, and TCP/IP Connectivity.
 Hardware installation includes total ground up building of computer systems.
 Network troubleshooting of hub /router connections through network commands i.e. pinging pc's and various printers.
 Setup of Lotus Notes client and Mail for IBM personnel working at Lucent.
 Install various software applications i.e. MSOffice 97 Suite & Lotus Smart Suite.
 Complete setup of new user’s workstations.
1995 – 1997
Novell Admin. and Technical Support
Accounting Office of Michael Salim, Chicago, Illinois
 Installed, Configured, Implemented, and Administered 100 user, using NetWare 4.1.to which was once a stand alone environment. Numerous IT desktop, peripherals and application setups.
1992 – 1995
Production Operations Technician
M&M Mars Incorporation, Burr Ridge, Illinois
 Operated and monitored high-speed computerized servo-driven food processing equipment and machinery.
 Performed general Electro/Mechanical troubleshooting, maintenance and repair.


Skills:
I have 12 years A+, Network + Network Support Level III experience and have had numerous Network Rollout and migration experience on the newest Windows OS for major Fortune 500 corporations and small business over the past 12 years. I also am a hardware specialist with over twelve years A+ and Network + experience evaluating, troubleshooting, configuring and implementing and administrative IT computers, networking, support and repair. I have had experience in re-structuring and migrating International WAN Networks from Novell to a Microsoft NT environment via EA Mission Critical software. Well experienced in handling software issues, setting up applications, plotters, faxes, and updates through IP ghosting, CC-Mail conversion to Exchange Server and troubleshooting Internet access issues. I am proficient in administering NT Servers, Lotus Notes Clients (for IBM personal), UNIX telnet, TCP/IP protocol and connectivity for LAN/WAN environments.



Education:
EDUCATION: College
DeVry Institute of Technology 3200 North Campbell Chicago, Illinois
Minor: Telecommunications. GPA: 3.11, Major GPA: 3.42.
Completed B.S. Degree in Electronic Engineering
Special emphasis in Computer Design and Communications


CERTIFICATION Training Institute
Microhard Technologies, 300 West Adams Chicago, Illinois
Completed: Major: CNE Minor: MCP Server and Workstation. Microhard Technologies is an IT training facility specializing in Novell and Microsoft Networks and Software development






Endorsements
Albert has received 1 endorsement.
Albert has endorsed 0 Members.
Endorsements Received All Endorsements Endorsements Given
  Rank Title Location Status Actions
9.256 IT Support - 10 yrs experience US-New York-New York City Details
No endorsements.



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Public Messages
From
Date
Message

12.20.07
Invitation to look at current job openings in Chicagoland area

Hello!

We are getting ready for the new year, and looking at all potential candidates for IT positions. Are you currently working right now? Please take a look at our current openings, and feel free to update your resume, and or contact me.

Thanks!
Kim

Click here to view current job openings. http://www.maxhire.net/cp/?E15468361D43515B775013

Jobco prides itself at finding and presenting qualified candidates who meet client needs and exceed their expectations. Employee satisfaction is the secret to our success and we are committed to helping our candidates in their career search and development. Due to our flexible placement options and job coaching, candidates who start contract work often begin satisfying and rewarding careers as permanent employees.

Learn more about Jobco, view other job openings via the link below. You can update your contact information, and submit a current resume.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Kim Garcia

Recruiter
Jobco Staffing Professionals
1010 Jorie Blvd Rd., Suite 302
Oak Brook, IL 60523
630-571-6020
630-571-6021 fax
kim@jobcostaffing.com

09.28.07
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.

Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. I’m happy to answer any questions. Feel free to forward on to anyone you like.

Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.

Don McCauley
dmccauley@dgai.com

Position Specification

Title: Senior Exchange Engineer

The Team

Technical Architecture – The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.

Position description

As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the company’s state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.

The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.

Person

The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
• Exchange 2003\Exchange 2007
• Live Communication server (LCS)\Office Communications Server (OCS)
• Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
• Remote Messaging Technologies (OWA, RPC over HTTP)
• Anti-Spam Technologies
• Anti-Virus Technologies (messaging specific)
• Messaging DR best practices
• Storage technologies (SANs, FC Switches, HBAs)
• Microsoft Outlook 2003/2007
• Active Directory
• Windows 2003 Server
• DNS
• SMTP
• Understanding the principles of UM (Cisco\Exchange)

Job Responsibilities

The candidate will have the following responsibilities with the potential of expanding:
• Researching and developing solutions to meet enterprise wide messaging needs.
• Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
• Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
• High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry “best practices”. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
• Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
• Maintaining and troubleshooting Live Communications server 2005.
• Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
• Maintaining and troubleshooting BlackBerry and Good Technologies servers.
• Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
• Maintaining and Configuring EMC SANs and FC Switches.
• Working with Communications group to troubleshoot Cisco Unity issues.
• Keeping documentation up to date for the messaging environment.
• Testing and deployment of upgrades, hot fixes and other updates.

Education and/or Experience

• Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
• Excellent problem solving, written and oral communication skills.
• Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required.
 
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