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Title: |
PC Wizard
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Location: |
US-California-San Diego
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Work History: |
619-414-9282
Hank Hollman
Troubleshooter / Problem Solver for hire
Objective I seek a position where my talents, skills and initiative can contribute a significant role to the success and smooth functioning of a positive organization. Powerful skill set includes strong communication abilities, highly organized, able to interact with any personality type and a belief that failure is not an option.
Experience 2003-2006 Costco Wholesale #403 Santee, CA.
Clerk-Cashier-Forklift Driver
Worked in nearly a dozen departments and have served as seasonal supervisor as well as being selected to prepare a new location for opening
Consistently in top 3 cashiers for performance numbers-as well as solid performance reviews
Have earned a Presidents Golden Rule Award
2002-2003 Postal Annex+ #86 & #20 Del Mar & La Jolla, CA
General Manager
Increased sales from $280.000 to over $400,000
Doubled sales per Air shipments which effect tier levels and commission/profit
2000-2002 PC Wizard Albuquerque, NM & San Diego, CA
PC Wizard
Complete general support for individuals & small business included Networks and Training
1998-2000 Gateway Technical Support Albuquerque, NM
Senior Technical Support Professional
Earned MVP in Sept., 98, May & April, 99.
Have consistently led the team to highest percentage of FTR and lowest percentage of parts replacements, and lowest cost per solution.
Selected to 1st CCS team and the first and only tech to handle 8 calls at once.
Became Gateway Certified Tech and assisted with site training seminars.
Selected to 1st Network Support Team
1996-1999 THE Bank of New Mexico Albuquerque, NM
Project Manager, Operations & Technology Group
Created Help Desk Team; wrote MS Access database to track trouble tickets.
Managed 17 projects in the short time before Norwest bought the bank, the most extensive being Year 2000 Compliance - Liaison with Federal Bank Examiners during Y2k Compliance
1993-1996 Texas Lending, Inc. Dallas, TX
Network Administrator and Special Projects Manager
During my tenure, they were the #1 independent Mortgage Broker in the state leading to their purchase by Countrywide.
Handled the building of their 6 LANs and forming their WAN.
Responsible for the corporate relocation in Oct. 95, moving 93 employees
Initiated project to offer feeding realtors limited security access to database, which resulted in $40 million worth of additional loans. Wrote in MS Access.
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Skills: |
Basically I can do anything with the hardware of PC\'s, including networks. Highly skilled in most software packages including training. I have also created a concise training program [90 minutes] that will allow any person to be able to learn windows SO well they can take any SW pkg. off a store shelf, KNOW if they can use it, be able to install and use the core function of the program [maybe not become power users overnight, but full confident use & understanding of the program, ANY program] without fail. I have minimal programing skills [some script languages & VB] and wholly desire to expand my ability in this area. My ability to work with anyone is a large plus to any organization and my communication skills are solid.
I moved to CA in Nov. of 2000 and the company I had a job with [reason to come here] closed their doors my first day! Turns out it was also the bursting of the \'tech bubble\' and I have worked in other areas eager to return to computing.
619-414-9282
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Education: |
Wilkinsburg Sr. High [grad] 67-69
Baldwin-Wallace College 69-70
Gannon College 70-71
University of Pittsburgh [Grad] 71-73
Numerous computer & Management seminars & training courses.
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Endorsements
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Hank has received 0 endorsements.
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Hank has endorsed 4 Members.
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Rank |
Title |
Location |
Status |
Actions |
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8.509 |
Site Manager/Desktop support supervisor |
US-Illinois-Chicago |
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Details
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7.068 |
IT Project Manager |
US-Illinois-Chicago |
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Details
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3.660 |
Sys Admin, Help Desk, Tech Support |
US-California-San Diego |
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Details
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3.660 |
Computer Network Technician |
US-Illinois-Chicago Northwest |
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Details
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Public Messages
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Date |
Message |
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09.29.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required. |
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