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Professional Profile of manny -- Support-Networking or Macintosh
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ITs a network Logo
Title:
Support-Networking or Macintosh

Location:
US-Illinois-Chicago

Work History:
11/2002-present Prairie Packaging, Inc Bedford Park, IL
Director, Information Technology Operations and Applications

Responsible for an IT organization consisting of 25+ individuals in various
locations consisting of network operations, datacenter, security, application
development, and financial systems
Responsible for creating and maintaining a support organization that runs
24/7
Responsible for implementing standards and procedures to create and
maintain documentation, and escalation procedures throughout the
organization
Responsible for cost reduction in first year of over $300K by consolidating
IT vendors, and telecommunications systems
Responsible for creation and testing of Disaster Recovery plan
Responsible managing Oracle ERP upgrades, on time and on budget

1998-2002 Allianz/ Interstate Insurance Corporation Chicago, IL
Director Technology Operations and Infrastructure/Security
Responsible for hiring and mentoring a staff consisting of individuals in seven
geographic locations comprised of Networking, in a large Unix AS/400and
NT (4.0/2000) environment, Data Operations, Desktop Support, Application
Development, Helpdesk, Telecommunications, Quality Assurance, Asset
Management, Vendor Relationships, Database Support (SQL), Mainframe
Support, Document Imaging and Security.
Lead the process of creating sound infrastructure design and architecture
Lead Data Center rebuild including design, build, hardware selection,
implementation
Responsible for deployment of SAP Financials System
Designed and implemented process and procedures for overnight operations,
escalation procedures and general IT operations services including Helpdesk
processing with Remedy toolset
Reduced overall costs by 28% per year for the last three years, by
implementing new processes/standardization and creating metrics.
Have increased overall reliability of systems from 80% in 1997 to 99.999%
uptime today, while at the same time decreasing overall expenses and
headcount.
Managed implementation of Content Management System/and Document
Management System (FileNet/Documentum)
Responsible for centralizing mainframe operations/systems
Manage budgets in excess of sixteen million dollars.
Created and implemented first change control, SLA, and production migration
process.
Responsible for creating and implementing corporate security guidelines,
Responsible for monitoring compliance to security guidelines, including
coordinating with vendors, clients, and partners.
Responsible for HIPAA compliance for organization
Responsible for corporate disaster planning and testing (able to bring NY
office up in NJ after disaster in less than 48 hours).
Responsible for integrating two IT operation units after acquisition (Jefferson
Insurance and Guarantee National).

1996-1998 Aon Corporation Chicago, IL
IT Manager, Financial Services Group
Hired and managed an IT staff throughout the country and Europe in twelve offices,
consisting of programmers, LAN Administrators, and help desk personnel teams.
Additionally, managed the Mainframe Systems Team out of the Denver office.
Responsible for first successful data warehouse solution in division.
Responsible for mainframe, AS/400, and Intel support teams
Turned financial/accounting and sales systems around and functional in under four
months.
Implemented global FSG IT restructuring of hardware and platforms consisting of high
speed Ethernet along with Windows NT Servers/Workstations at each desktop.
Implemented global IT metrics to measure and improve helpdesk response time. End
result being number of calls down to less than two per office per day.
Responsible for staff hiring/firing, relationship with vendors, ordering of equipment, asset
management, software licensing, and copiers/fax machines throughout network.
Reduced telecommunications costs by 25% by reducing dependence on outside
contractors.
Implemented a global "work team" to allow brokers to continue work 24x7 on projects.
1991-1996 EURO RSCG TATHAM Chicago, IL
Network Systems Manager
Created and grew network from 3 users to 300 users, 4 Novell Servers.
Managed, hired, and trained network staff, and maintained budgets for management
review
Created and implemented Web Server.
Participated in new client presentations.
Implemented the first large scale installation of Avid Video Editing Software in Chicago.

1990-1991 TimeWorks Inc. Deerfield, IL
Senior Technical Representative
Provided technical support for four different platforms.
Trained other engineers on new packages in development.
Tested new products under development.


Skills:
Operating Systems: Windows NT 4.0 Server and Workstation, Windows 2000/XP Enterprise.NetWare,Sun Solaris 8, SUSE/Red Hat Linux, Macintosh OS 9x, X, Microsoft SQL Server, OS/400, OS/390, TCP/IP

Hardware: Network infrastructure including Compaq/Dell Servers, Unix, AS/400. Cisco infrastructure, AS/400, WAN's, Veritas NetBackup-Exabyte Backup solutions, HP OpenView, SAN solutions (Compaq and Xiotech), IEE 802.xIBM 9670 (S/390), Sun
Platforms, and DEC/Compaq Alpha, Nokia Firewalls, Checkpoint VPN, Nortel VPN

Major Implementations-PeopleSoft Financials, Lotus 4.x upgrade to 5, Windows NT-2000 & XP, Tivoli Ready Implementation, Altiris, Filenet Content Management SystemEncase Computer Forensic Suite, Documentum Image Management, Fixed Asset System (FAS), Cognos Suite, Knowledge Management System, Wireless Networking (802.11b) and small Bluetooth environment, Citrix XP, Tandberg Video/Audio Conferencing Network, Avid Video Editing Suite, HIPAA compliance, Visual Source Safe, Remedy


Education:
CISSP
HIPPA



Endorsements
manny has received 1 endorsement.
manny has endorsed 0 Members.
Endorsements Received All Endorsements Endorsements Given
  Rank Title Location Status Actions
2.041 Macintosh Specialist US-Florida Details
No endorsements.



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Public Messages
From
Date
Message

12.20.07
Invitation to look at current job openings in Chicagoland area

Hello!

We are getting ready for the new year, and looking at all potential candidates for IT positions. Are you currently working right now? Please take a look at our current openings, and feel free to update your resume, and or contact me.

Thanks!
Kim

Click here to view current job openings. http://www.maxhire.net/cp/?E15468361D43515B775013

Jobco prides itself at finding and presenting qualified candidates who meet client needs and exceed their expectations. Employee satisfaction is the secret to our success and we are committed to helping our candidates in their career search and development. Due to our flexible placement options and job coaching, candidates who start contract work often begin satisfying and rewarding careers as permanent employees.

Learn more about Jobco, view other job openings via the link below. You can update your contact information, and submit a current resume.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Kim Garcia

Recruiter
Jobco Staffing Professionals
1010 Jorie Blvd Rd., Suite 302
Oak Brook, IL 60523
630-571-6020
630-571-6021 fax
kim@jobcostaffing.com

09.28.07
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.

Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. I’m happy to answer any questions. Feel free to forward on to anyone you like.

Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.

Don McCauley
dmccauley@dgai.com

Position Specification

Title: Senior Exchange Engineer

The Team

Technical Architecture – The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.

Position description

As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the company’s state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.

The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.

Person

The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
• Exchange 2003\Exchange 2007
• Live Communication server (LCS)\Office Communications Server (OCS)
• Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
• Remote Messaging Technologies (OWA, RPC over HTTP)
• Anti-Spam Technologies
• Anti-Virus Technologies (messaging specific)
• Messaging DR best practices
• Storage technologies (SANs, FC Switches, HBAs)
• Microsoft Outlook 2003/2007
• Active Directory
• Windows 2003 Server
• DNS
• SMTP
• Understanding the principles of UM (Cisco\Exchange)

Job Responsibilities

The candidate will have the following responsibilities with the potential of expanding:
• Researching and developing solutions to meet enterprise wide messaging needs.
• Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
• Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
• High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry “best practices”. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
• Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
• Maintaining and troubleshooting Live Communications server 2005.
• Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
• Maintaining and troubleshooting BlackBerry and Good Technologies servers.
• Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
• Maintaining and Configuring EMC SANs and FC Switches.
• Working with Communications group to troubleshoot Cisco Unity issues.
• Keeping documentation up to date for the messaging environment.
• Testing and deployment of upgrades, hot fixes and other updates.

Education and/or Experience

• Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
• Excellent problem solving, written and oral communication skills.
• Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required.
 
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