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Professional Profile of John -- customer Service
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Title:
customer Service

Location:
US-California-Los Angeles

Work History:
John Gonzalez
Cell: (818) 693-3084
Email: lort81@aol.com
Los Angeles, CA 90027

Objective I would like to find a rewarding job in customer service field that will allow me to use my skills. I am a very diligent, dependable, hardworking individual, and I am looking forward to becoming a valuable asset to your company.

Experience 2008 -2011 Euro Marketing, San Diego, CA Customer service Representative

Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. Serves as liaison between the customer and various departments. Provides customer additional information or explains services.

2003 - 2008 Gary Scheaffer Management, West Hollywood, CA Office Assistant

Conducting regular customer review calls to potential and existing Customers. Responsible for account management, revenue development and planning, forecasts and maintaining high level relationships with top talents

2000-2003 Rudinger Real Estate, Manhattan, NYC Office Assistant

Handle incoming calls or inquiries from prospective customers or client Assists customers effectively by solving customer disputes Provide customer additional information or explains

1998 - 2000 BMV of Wayne, Wayne, NJ Customer Service

Work independently and with team on special nonrecurring and ongoing projects Maintain confidential organized files and staff schedules Duties assigned as the business needs require Interface with client on daily basis

Education Bergen Community College, Paramus, NJ

Professional Skills: Strong computer skills in Microsoft Office/XP etc. Excellent presentation skills. Strong customer orientation. Great team player. Commitment to company values. Excellent interpersonal and communication skills

Computer Skills: I have advanced skills in the following software packages: Windows 95/98/2000/XP Microsoft Office Applications (Word, Excel, Access, Power Point and Outlook) Excellent knowledge of Internet Research

Skills:
would like to find a rewarding job in customer service field that will allow me to use my skills. I am a very diligent, dependable, hardworking individual

Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. Serves as liaison between the customer and various departments. Provides customer additional information or explains services.
Conducting regular customer review calls to potential and existing Customers. Responsible for account management, revenue development and planning, forecasts and maintaining high level relationships with top talents



Handle incoming calls or inquiries from prospective customers or client Assists customers effectively by solving customer disputes Provide customer additional information or explains


Work independently and with team on special nonrecurring and ongoing projects Maintain confidential organized files and staff schedules Duties assigned as the business needs require Interface with client on daily basis

Professional Skills: Strong computer skills in Microsoft Office/XP etc. Excellent presentation skills. Strong customer orientation. Great team player. Commitment to company values. Excellent interpersonal and communication skills

Computer Skills: I have advanced skills in the following software packages: Windows 95/98/2000/XP Microsoft Office Applications (Word, Excel, Access, Power Point and Outlook) Excellent knowledge of Internet Research

Education:


Education Bergen Community College, Paramus, NJ



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