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Title: |
customer Service
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Location: |
US-California-Los Angeles
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Work History: |
John Gonzalez
Cell: (818) 693-3084
Email: lort81@aol.com
Los Angeles, CA 90027
Objective I would like to find a rewarding job in customer service field that will allow me to use my skills. I am a very diligent, dependable, hardworking individual, and I am looking forward to becoming a valuable asset to your company.
Experience 2008 -2011 Euro Marketing, San Diego, CA Customer service Representative
Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. Serves as liaison between the customer and various departments. Provides customer additional information or explains services.
2003 - 2008 Gary Scheaffer Management, West Hollywood, CA Office Assistant
Conducting regular customer review calls to potential and existing Customers. Responsible for account management, revenue development and planning, forecasts and maintaining high level relationships with top talents
2000-2003 Rudinger Real Estate, Manhattan, NYC Office Assistant
Handle incoming calls or inquiries from prospective customers or client Assists customers effectively by solving customer disputes Provide customer additional information or explains
1998 - 2000 BMV of Wayne, Wayne, NJ Customer Service
Work independently and with team on special nonrecurring and ongoing projects Maintain confidential organized files and staff schedules Duties assigned as the business needs require Interface with client on daily basis
Education Bergen Community College, Paramus, NJ
Professional Skills: Strong computer skills in Microsoft Office/XP etc. Excellent presentation skills. Strong customer orientation. Great team player. Commitment to company values. Excellent interpersonal and communication skills
Computer Skills: I have advanced skills in the following software packages: Windows 95/98/2000/XP Microsoft Office Applications (Word, Excel, Access, Power Point and Outlook) Excellent knowledge of Internet Research
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Skills: |
would like to find a rewarding job in customer service field that will allow me to use my skills. I am a very diligent, dependable, hardworking individual
Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. Serves as liaison between the customer and various departments. Provides customer additional information or explains services.
Conducting regular customer review calls to potential and existing Customers. Responsible for account management, revenue development and planning, forecasts and maintaining high level relationships with top talents
Handle incoming calls or inquiries from prospective customers or client Assists customers effectively by solving customer disputes Provide customer additional information or explains
Work independently and with team on special nonrecurring and ongoing projects Maintain confidential organized files and staff schedules Duties assigned as the business needs require Interface with client on daily basis
Professional Skills: Strong computer skills in Microsoft Office/XP etc. Excellent presentation skills. Strong customer orientation. Great team player. Commitment to company values. Excellent interpersonal and communication skills
Computer Skills: I have advanced skills in the following software packages: Windows 95/98/2000/XP Microsoft Office Applications (Word, Excel, Access, Power Point and Outlook) Excellent knowledge of Internet Research
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Education: |
Education Bergen Community College, Paramus, NJ
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