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Title: |
Production Control Specialist
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Location: |
US-District of Columbia-Washington/Metro
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Work History: |
CAPITAL ONE (formerly Chevy Chase Bank Federal Savings Bank), Laurel, MD 1998-Present
Production Control Specialist (2009-present)
Setup, modify, submit and monitor production schedules and jobs through CA-7 scheduling system.
•Release user test job upon request prior to job going to production.
•Contact on-call programmer support in regards to fail and/or abended jobs.
• Perform Change Control Management weekly utilizing TSO Librarian, Endevor and CICS regions.
• Monitor and escalate all files that are sent/received via FTP or NDM.
•Approve and notify appropriate groups of Emergency Changes as requested.
• Assist users with system related problems.
•Reload or reprint reports using CA-View upon request.
• Participate in Disaster Recovery exercises.
Computer Operator Lead (1998–2009)
Supervised a team of operators that monitored and maintained the Z/OS mainframe and applications supporting the bank’s information technology infrastructure.
•Supervised a team of five Operators of senior and junior levels, including regular performance evaluations.
•Monitored batch processing, resolved system problems, scheduled vendor maintenance and prepared regular management reports.
•Monitored ATM’s, HP Openview and CISCO works.
•Setup and coordinated bridge calls to discuss/resolve Customer Facing problems.
• Prepared and submitted weekly SEV1 and Customer Facing problem summarization reports.
•Updated and maintained documentation outlining procedures for computer operations.
• Performed duties of senior operator as required.
•Selected to perform Production Control duties for six months during Y2K preparations.
Senior Operator (1996-1998)
Detected and resolved JCL errors; reran jobs as required; maintained problem tracking and resolution reports.
•Assisted and served as a backup to the supervisor as needed.
•Monitored and controlled multiple CICS regions to ensure transactions completed as scheduled and escalated problems to Tech Support.
• Operated peripheral equipment including tape mounts/dismounts and printer operation.
•Prepared and submitted monthly problem categorization report.
Additional Relevant Experience
Senior Operator, NATIONAL RIFLE ASSOCIATION, Fairfax, VA
Submitted and monitored batch processing, including problem determination. Interpreted and responded to console messages on DOS/VSE and MVS systems. Trained DOS operators in MVS procedures. Oversaw output quality control and delivery.
Computer Operator, LOCKHEED MARTIN (formerly Martin Marietta Corp.), Lanham, MD
Set up, operated and controlled peripheral equipment. Interpreted console messages. Mounted/dismounted tape drives; filed, cleaned, and labeled tapes. Cleaned and maintained tape drives, printers, and other designated hardware. Generated problem documentation. Performed tape librarian functions.
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Skills: |
Operating System & Software
MVS/XA, MVS/ESA, Z/OS, Windows XP, Windows NT, TSO/ISPF, TSO/ISDF,TMS, CA7, TMON, Roscoe, CA-View, Netview, CICS, Supers, Infoman, Upstream, NDM, JES2, MIM, HSC, NET, OPS/MVS, VTAM, CA-11, CA-Deliver, Endevor, Connect Direct, SDM, Symposium, HP Openview, CISCO Works, Microsoft Word, Excel, JCL and REXX
Hardware
IBM ES/9000, IBM 9672, IBM Z890 2086, IBM DS8100 2107, IBM Shark 2105, IBM 3880 Disk Control Unit, IBM 3380/3390 Disk Storage Unit, IBM DS4300, IBM RS/6000, IBM 3480/3490E Cartridge tape drives, IBM 3494, STK 9330, STK 9311, STK 9310, STK 9741E, IBM 3746 NCP, IBM 4100/3800 Laser printers, IBM 3160 Printer, IBM 4245/3202 Impact Printers
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Education: |
Computer Learning Center, Springfield, VA
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Caran has received 0 endorsements.
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Caran has endorsed 0 Members.
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