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Title: |
Network Analyst
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US-District of Columbia-Washington/Metro
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Work History: |
Alden J. Gibbs
8174 Edge Rock Way # C
Laurel, MD 20724
Home (301) 531-5544
Cell (646) 523-3427
agibbs2884@aol.com
SECURITY CLEARENCE
DOD SECRET
EDUCATION
University of Phoenix
A.A., Networking/IT
CERTIFACATIONS
June-2009 Cisco Certification CCNP (404983378599FNXI)
June-2009 Cisco Certification CCNA (404983378588CMDM)
August-2009 Comptia Security+ (COMP001011001990)
PROFILE
Highly-experienced Network Operations Center professional with a proven record as a valued contributor to supporting network operations center environments, with a history of maintaining peak performance in a wide range of situations and technologies.
CORE COMPETENCIES
(ISC2) CISSP Courses, Websense, RSA SecurID Appliance, CA Service Desk, Remedy Tickets, knowledge of LAN/WAN, TCP/IP, EIGRP, ATM, Frame-Relay Lucent 5ESS, knowledge of Alcatel 1630/1631 DACS, Cacti, Hyperic HQ Enterprise Edition Monitoring Software, HP Openview, Cisco Works, Cisco Routers and Switches 7600, 6500, 4900, 4510,4507, 3750. Cisco CCNA CCNP Certifications, Juniper Routers, Cisco WAN Manager, MRTG, Matt's Traceroute, Ping, TCP Dump, Nslookup, Wireshark, Nitro, Snort, Nessus Vulnerability Scans, McAfee Site Advisor, McAfee EPolicy Orchestrator 4.0, Nagois Network Monitor, Solarwinds Network Monitoring. CA eHealth, CA Spectrum, CA Dashboard, Whatsup Gold, Netflow Analyzer, RedHat Linux
PROFESSIONAL EXPERIENCE
Apex Systems (contracted through Lockheed Martin), Fort Meade, MD November 2010-Present
Network Engineer
Duties involve evaluating the current implemented designs, providing recommendations for improvements
Upgrades to improve efficiencies, solving complex networking issues, and collaborating with counterparts
Provide complex, technical expertise in network design for DINFOS.
Perform advance troubleshooting and problem resolution of complex network problems
Partner with other engineering and support personnel to document and implement installation, provisioning, troubleshooting, monitoring, performance analysis, reporting and other operation flows.
Oversee testing of network to evaluate architecture design, concepts performance and features of the design.
Provides escalated technical support to management and customer to identify and resolve operational issues.
Recommend and implement network policies and procedures and ensures adherence to security procedures.
Full installation support of networking infrastructure including racking, cabling, configuring, and management.
Configuration management support for router and switches, including the analysis and maintenance of IOS revisions. Allocation and management of IP Addresses, switch port allocations and VLAN assignment
Understanding of network security and VPN technologies.
Washington Metropolitan Area Transportation Authority Washington, DC June 2009-May 2011
Network Analyst III
Responsible for protecting the integrity of the WMATA Wide Area Enterprise Network infrastructure to ensure and protect the transport of data traffic information traveling across the network infrastructure reaches its destination without any disruption to services due to hackers, virus, intrusion or breach to various network components connected to the network. Responsible for all escalations and notifications of catastrophic events. Engage the appropriate personnel in immediate problem resolution leading to service restoration. Provides hardware and software support for Windows NT/2000 server, UNIX host, Cisco routers, switches, CSU/DSU’s, and communication circuits. Track and report on quality level of service for Network, Groups, Servers, and Functional Units in conformance to SLA’s. Reports include information on traffic patterns, bandwidth utilization, protocols used, and tuning recommendations from our team of experienced Senior Network Operations Analysts. Troubleshoot circuit, LAN, WAN, ingress, and egress connectivity incidents which may span various network configurations, systems, and protocols.
Census Bureau (contract through CNSI), Largo, MD May 2010 – October 2010
EMS Monitoring Engineer
Key member of Operations Group for the Enterprise Management System (EMS) ensured the availability, reliability, and performance of the Field Data Collection Automation IT enterprise. EMS Operations Group provided second and third tier technical support to field engineers, customers, and users, including the Contingency Response Team (CRT) and the Continuity of Operations (COOP). Provided intrinsic support to the Disaster Recovery Management Team (DRMT) in emergency system recovery operations. Monitored alarms and faults (network, help desk, NOC / SOC, and Data Processing Centers). Performed Root-Cause Analysis, tests, and diagnostics, maintaining an instant view of the health of the Enterprise.
NASA Space Flight Center (contracted through SAIC), Greenbelt, MD January 2007 – June 2009
Senior Information System Analyst
Performed onsite network management for all IP Networks. Responsible for Nascom Operations Management Network monitoring over 2000 devices NASA Network. Responsible for network incidents and events, troubleshooting and maintenance of network devices. Provided support for real-time commanding and telemetry return from spacecraft to end users; support data, voice, and video to manned and un-manned spaceflight customers. Capture and trace data through network probes and data sniffers. Monitored and maintained full operations on primary and redundant network equipment, routers (Bay Networks, Cisco, Juniper and 3-Com). Troubleshoot WAN circuits OC-3, T-3, T-1 and fractional circuits. Ethernet Hubs, FDDI Concentrators, Network Management Stations (NMS), Network Probes and Network Analyzers.
GSA (contracted through Comtech LLC), Washington, DC July 2006 - June2009
NOC Engineer
Provided surveillance of the General Services Administration Network using all applicable NOC Network & Systems Management Tools such as HPOpenview, Remedy, Cisco WAN Manager, What's up Gold, NetQOS; responsible for responding, troubleshooting, performing problem analysis & isolation of network events; tracked & managed network problems & recommended best solutions while escalating to higher tiers within GSA. Opened trouble tickets using Remedy and CA Service Desk
Census Bureau, (contract through GDIT), Bowie, MD February 2007 – March 2008
NOC Operator
Provided system monitoring with HP Openview which includes servers, applications and communications under various system critical levels. Identified potential problems with servers, applications and communications. Placed servers in outage and took them out of outage using UNIX scripts. Contacted System Administrators for critical alarms. Provided level 1 help desk support resetting user password accounts using Safeboot and Novell iManager.
XO Communications Edison, NJ September 2003 – July 2006
NOC Specialist III
Interfaced with LEC and field technicians for T-1 troubleshooting and switch related repairs. Translations in DMS-500. Tested and turn up troubleshoot PRI, ISDN, T-1, VOIP orders. Configured Cisco Routers 1700, 2400, 2500, 2600, 7500, 7600. Provisioned and mapped T-1/DS-0 facilities in Titian and Alcatel DACS. Provided technical support for T1 troubleshooting in all transmission medium. Validate all new circuit design and equipment engineering
Allegiance Telecom Inc King of Prussia, PA October 2001 – September 2003
Data Technician
Configured Cisco Core and end user routers. Performed acceptance testing on various T-1, DS-3 circuits using NetAnalyst and Centest software. Placed data x-conns in the Alcatel 1631/1630 DACS. Opened and resolved trouble tickets using Clarify. Main point of contact for all T1 customer cutovers and NPAC activations. Set all triggers in Lucent 5ESS and DACS cross connects. Coordinates, schedules and confirms all associated NPAC porting and call through testing of customer's activations. Assisted with troubleshooting, escalations and resolution of issues as they would pertain to NPAC activation and customer cutovers.
Winstar Communications Inc New York, NY July 1998 – April 2001
Service Coordinator III
Qualified, key and tracked orders to a completion status. Ensured end-to-end accuracy and completion of all customer service orders. Provided customers with the status and technical support of all service orders. Scheduled LNP (Local Number Portability) through Verizon Web GUI. Trained members on how to perform LNP and read Verizon CSR's. Activation of LNP numbers via Illuminet's SOA (Service Order Administration) database
PROFESSIONAL REFERENCES
Avis L. Nesbitt 301-286-9587
Kevin L. Burton 202-501-0186
Yasmina King 732-420-9752
David August 301-874-6777
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Skills: |
Cisco, CA Spectrum, HPOV, Big Brother,
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Education: |
AAS Network/IT
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