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Title: |
Office Administration/Scanner
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Location: |
US-Virginia-Northern
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Work History: |
EXPERIENCE:
July. 2010- Sept. 2010
Crowe & Associates
Telemarketer for Insurance company.
Made incoming calls and received outgoing calls regarding insurance policies and premiums for the year
Mailed out information on Crowe and Associates insurance policies to possible clients.
Created an excel spreadsheet of all clients information in the New Milford area that used AARP as their primary insurance provider.
Nov. 2009- June. 2010
LIDS (Hat World & Sports Accessories) Danbury. CT
Customer Associate/Retailer selling hats to customers
Customized MLB fitted caps with embroidery machine. Stitched names, flags, custom designs onto caps and T-shirts
Stocked fitted caps on shelves accordingly
Completed customer purchase and transaction as well as being responsible for customer exchange or refunds
June 2009 – Oct. 2009
Avondale Group
Homecare Representative
Responsible for setting up appointments with licensed practitioners and filling out applications for certified health aides.
Created excel spreadsheets to keep data of people who arrived to the office
Used Microsoft Outlook to keep supervisor and all staff updated with office progress or concerns.
Collected the mail and delivered packages to other offices
Scanned or faxed time sheets to our home health aides
April. 2009- Oct. 2009
Y.A.I.P Henry Street New York, NY
Summer Internship
Responsible for creating campaigns for young teens such as ; Aids Awareness, Drug Abuse and Teen Pregnancy in America
Participated in workshops to better the community and cleaning up local parks
Completed the 14-Week program (internship), to receive my certificate in Microsoft Word and full completion of the Youth Advanced Internship Program
Apr. 2008 -Nov. 2008
Merck & Co. Lansdale, PA
Human Resources
Office Administrator/Data Entry
Responsible for providing assistance to the Manager by solving cases that are pending
inside a program called PeopleSoft
Responsible for adding cases for employment verifications and solving these cases
accordingly. Most of the cases were employee related, which led me to have experience
with the Department of Human Resources.
Placed calls regarding appointments for the Employees to meet with the Manager.
Answered phone calls through the call center service to all employees or terminated
employees regarding their archived work.
Entered all data of employees in a program called Documentum.
Used Documentum and Microsoft Excel to organize and keep dates or information on
personnel files.
Responsible for making sure all archived files get delivered to the File Retention Center at
Merck & Co.
Responsible for keeping a log of all the terminated employees using Workforce
Administration.
Used Workforce Administration to keep in contact daily with the Supervisor and Manager
of the Department Human Resources.
Nov. 2007 – Feb. 2008
Praxair Healthcare Services Langhorne, PA
Billing Department
File Clerk /Unit Assistant/ Data Entry
Responsible for archiving personal paperwork of former insurance companies and policies. Assisted supervisor in office administration placed and answered phone calls of clients. Input data entry of archived records using Microsoft Excel.
Promoted organizational skills to all paperwork and ensured client satisfaction, by presenting adequate information and demonstrating courteous and civil behavior to all clients.
Kept a daily log using Microsoft Excel to keep track of client information
June 2006 – August 2007
The Hospital of the University of Pennsylvania, Philadelphia, PA
Department of Dermatology
File Clerk / Unit Assistant:
Responsible for providing secretarial assistance to the Supervisor, Assigned Physicians, Registered Nurses and Medical Assistants in the Department of Dermatology.
Responsible for promoting organizational values of patient and visitor satisfaction, by demonstrating civility and respect for all their families, visitors, and other employees.
Performs patient related responsibilities which include maintaining inpatient and outpatient charts.
Schedule & confirm patients’ appointments with the use of the IDX System.
Printing all referrals and necessary paperwork to complete documentation for the patient’s appointment with the use of the IDX System.
Ensuring all paperwork was filed appropriately in the patient’s chart for upcoming appointments.
Answered telephones, and communicated with other offices and facilities by way of Outlook or Interoffice Email and Faxes.
The retrieval and handling of all incoming calls and messages for the Supervisor, Physicians, Registered Nurses, Office Staff and Fellow Co-workers in the department when coverage is needed.
September 2005 – June 2006
The Hospital of the University of Pennsylvania, Philadelphia, PA
Department of Dermatology
Volunteer (File Clerk):
Responsible for organizing and maintaining all patient files for the Department of Dermatology.
Responsible for providing support for all department staff which includes coverage of additional telephone lines & traveling throughout the hospital to pick-up and deliver charts to the appropriate physician offices for the patient’s appointments.
Responsible for copying, sorting and distributing office correspondence to the appropriate parties.
Responsible for retrieving and dispersing mail throughout the department as needed.
References available upon request
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Skills: |
SKILLS: Software/Operational Programs:
Windows 2003, 2007
Windows 2000 Professional
Excel 2000, 2007
Outlook
Database for Healthcare:
IDX , Workforce Administration, PeopleSoft, Documentum.
Typing Speed *51 WPM
References available upon request
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Education: |
EDUCATION: Charter High School for Architecture & Design (Philadelphia, Pa. 19116)
(Architecture & Design)
September 2005 – June 2007
High School Diploma / National Honors Society 2007
Medgar Evers Middle College High School (Brooklyn, NY 11216)
(Mathematics & Science)
September 2004 – June 2005
Charter High School for Architecture & Design (Philadelphia, Pa. 19116)
(Architecture & Design)
September 2003 – June 2004
SKILLS: Software/Operational Programs:
Windows 2003, 2007
Windows 2000 Professional
Excel 2000, 2007
Outlook
Database for Healthcare:
IDX , Workforce Administration, PeopleSoft, Documentum.
Typing Speed *51 WPM
References available upon request
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jemel has endorsed 2 Members.
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Rank |
Title |
Location |
Status |
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9.923 |
Program Manager / Senior Project Manager |
US-California-Oakland/East Bay |
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Details
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4.419 |
Sr. IT Support |
US-California-Orange County |
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Details
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