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Title: |
IT Analyst
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Location: |
US-Illinois-Chicago
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Work History: |
Consultant - IBM / Marriott 11/2006 3/2007
Position: Field Engineer
Installed and configured AIX and Linux servers, Wyse thin client terminals at various Marriott Hotels through out the untied states. Configured hotel interfaces such as call accounting, voicemail, movies, and micros etc. that were being imported into the Linux server through digi port connectivity. Configured network connectivity, DHCP, TCP/IP. Installed and configured Hp switches and hub, IBM printers. Configured old dumb terminals and pc with the new serially interfaces that were being kept on site as being serially connected through the Linux server. Top off all new Wyse thin clients with Xp operating system and configurations. Installed and replaced any necessary network cabling and patching in the network panel. Identifying network cabling by testing and tracing out lines with a toner device etc.
Consultant - Chicago Mercantile Exchange 8/2005 10/2006
Position: Desktop Support Specialist
Provided desktop support, LAN and network connectivity. Patching and cabling all LAN, baylun and RJ45 to RJ ports. Re-imaging and installing new pc's, laptops, local and network printers. Maintenance printers and replacing printer parts as needed. Installed Blackberry devices trouble shooting connectivity with syncing the device etc. Installing and configuring 3G wireless, VPN and portal connectivity. Trouble shooting helpdesk tickets hardware and software etc. Participated in Zen 3.2 to 6.5 rollout XP environment. Participated in s exchange migrations and data migration
Consultant - N.M.H. 1/2005 - 8/2005
Participated in a Blackberry conversion rollout. Migrated users from Blackberry RIM 900 to Blackberry 7100g. Resolved level two helpdesk tickets assigned in Remedy tracking data base. Installed, configured and supported software, Wireless/Network connectivity etc. Participated in and supported conversion rollout of 3,300 workstations and laptops with McAfee Antivirus software 4.5, EPO Agent, Outlook, Exchange, PC Anywhere, Internet Explorer 5.01sp1 and 5.5, Adobe 4.0. Re-ghosting Pc's as needed. Configuring and troubleshooting TCP/IP Connectivity.
TEKsystems Consultant / BP/Amoco 8/2004 - 1/2005
Participated in a XP conversion rollout, migrating users from windows NT/2000 to BP Passport images with windows XP operating system. As a part of the fuel team I traveled to various cities to migrate various BP city locations. Installed, configured and supported exchange mail and various proprietary software.
Consultant / RR Donnelly 2/2004 - 8/2004
Participated in Exchange/Lotus Notes 6 conversion rollout for over 3000 users. Migrated users from Exchange to Lotus Notes. Installed and configured Lotus Notes client remotely and locally. Removed and recreated user accounts in Active Directory.
Consultant /Chicago Public Schools 4/2003 - 1/2004
Participated in E- Rate 4 and Clear Project. Installed new desktop and laptops configuring and supporting wireless Cisco NIC cards. Configured XP images and making sure all new installed systems has network connectivity. Installing and trouble shooting some software and hardware related issues etc.
TEKsystems Consultant / Chicago Mercantile Exchange 10/2001 - 12/2002
Supported all traders through out Illinois locations with desktop and LAN connectivity related issues. Deleting users equipment from dial-up trading to VPN trading. Returning all deleted dial-up equipment back to the Chicago Mercantile Exchange and re-imaging for disaster recovery location replacements. Participating and supporting conversion rollout for Windows XP and Re-ghosting PCs and Laptops as needed with requested image.
TEKsystems Consultant / Northwestern Memorial Hospital 8/2000 - 10/2001
Participated in and supported conversion rollout of 3,300 workstations and laptops with McAfee Antivirus software 4.5, EPO Agent, Outlook Anywhere, Internet Explorer 5.01sp1 and 5.5, Adobe 4.0. Re-ghosting PCs as needed. Configuring and troubleshooting TCP/IP Connectivity.
Consultant / Ada S. McKinley Community Services 1/2000 - 5/2000
Support for desktop support etc. for all 30 local sites. Installed new desktop, laptops, and software. Configured & supported network and wireless connectivity. Replacing memory and upgrading hardware. Created helpdesk tickets using the Remedy software database.
Consultant / City of Chicago 4/1999 - 12/1999
Participated in and supported conversion rollout for Y2K Compliance. Supported all City of Chicago locations with desktop and LAN related issues. Windows 95, 98 and NT, Novell 3.12 & 4.11 environment. Supported all city required software applications, GroupWise 4 & 5, Corel Draw 8, McAfee Antivirus. Asset tagging and logging all City equipment. Ordering and replacing all break-fix needed hardware. Configuring and troubleshooting TCP/IP and Firewall Connectivity.
TEKsystems Consultant / Compaq/Unilever/Helene Curtis 2/1998 - 3/1999
Actively participated in and supported users in NT Y2K rollout & Outlook Exchange Mail rollout of 900 work-stations and laptops. Responsible for support of printers, hardware and all software applications. Updating all trouble tickets in Remedy call tracking database. Configure and download a Y2K image on to PCs and laptops.
Equity Office Properties Trust Chicago 10/1997- 2/1998
Help Desk Coordinator/Technical Support Analysis/Consultant
Provided first and second level support on the national Help Desk in a Windows 95 environment. Log all user requests for assistance, enter problem status updates and resolution in call tracker database and escalate unresolved problems to second level support. Support to Office 97, Lotus Notes, and Novell 3.12 & 4.11 environment. Responsible for monitoring and responding to any IS Help desk calls in the corporate office. Responsible for back-up support for regional IS Help Desk lines.
PC Help Consultant / Lincoln Capital Management 4/1997 - 10/1997
Provided technical support to users in an NT 4.0 & Windows 95 environment. Supported Office 97, MS Exchange, and Lotus Notes 4.5. Updated off-line Trading News, Monitored Wilshire trading logons, consulted with vendors for software and hardware purchases and products. Logged calls and trouble tickets and paging technicians through Lotus Notes call tracking and paging database system.
Consultant /Chicago Tribune Company 10/1996 - 4/ 1997
Provide technical support to users for software and hardware problems. Responsible for monitoring systems and logging calls, creating work orders and resetting users on the Tandem and C Text terminals, and resetting HP printers. Responded to issues in a timely and accurate matter. Project work as it is assigned.
Consultant / Ernst and Young 2/1996 - 10/1996
Actively participated and supported users in Windows 95 & Lotus Notes rollout of 2,000 workstations and laptops. Responsible for maintaining tracking system for incoming and outgoing equipment. Acted as liaison between technicians and end users.
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Skills: |
Microsoft Office, WordPerfect, Lotus Notes, Heat, Remedy, Track IT, Outlook, Exchange, GroupWise4 & 5, CC Mail, Active Directory, Windows 9x, 2000, XP, NT Server and Workstation, PC Anywhere, R2Host, Reach out, Net meeting, XP Remote Desktop, Zen Works, Netware 4 & 5, Data Migration, Windows Deployment, Token Ring, Ethernet, ISDN, Asset Management, Ctext Terminals, Tandem. LAN connectivity patching and cabling all LAN, baylun and rj45 to rj45 ports, Networking TCP/IP configuration, Firewall Connectivity, Wireless Networks, Connectivity and Configurations, 3G wireless and VPN Installation and configuration
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Education: |
1984 - 1986 Southern Illinois University Carbondale, IL
Computer Science
Information Systems
1983 - 1984 MSTA Business College Chicago, IL
2004 Current Micro Train Technologies Chicago, IL
A+ Certification
Network+ Certification
CCNA In progress
Security + In progress
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Endorsements
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Caroline has received 4 endorsements.
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Caroline has endorsed 0 Members.
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Rank |
Title |
Location |
Status |
Actions |
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9.999 |
Systems Administrator / Technical support |
US-California-Los Angeles |
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Details
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9.983 |
Software Developer |
US-Missouri-St. Louis |
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Details
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3.719 |
Computer Network Technician |
US-Illinois-Chicago Northwest |
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Details
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Public Messages
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Date |
Message |
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12.20.07 |
Invitation to look at current job openings in Chicagoland area
Hello!
We are getting ready for the new year, and looking at all potential candidates for IT positions. Are you currently working right now? Please take a look at our current openings, and feel free to update your resume, and or contact me.
Thanks!
Kim
Click here to view current job openings. http://www.maxhire.net/cp/?E15468361D43515B775013
Jobco prides itself at finding and presenting qualified candidates who meet client needs and exceed their expectations. Employee satisfaction is the secret to our success and we are committed to helping our candidates in their career search and development. Due to our flexible placement options and job coaching, candidates who start contract work often begin satisfying and rewarding careers as permanent employees.
Learn more about Jobco, view other job openings via the link below. You can update your contact information, and submit a current resume.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Kim Garcia
Recruiter
Jobco Staffing Professionals
1010 Jorie Blvd Rd., Suite 302
Oak Brook, IL 60523
630-571-6020
630-571-6021 fax
kim@jobcostaffing.com
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09.28.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required.
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Tomika
Company
Profile |
06.01.07 |
Hi Caroline,
My name is Tomika Hamilton and I am a Technical Recruiter with The Talmadge Group. One of our clients is seeking a Project Lead in Oakbrook, IL. I have included the job description below. If you find this position to be of interest, please contact me at 1-888-377-2202 ext 5.
Thanks for your time.
PROJECT LEAD:
Provide Solution Delivery and Support Services to various Corporate Departments. Resource will scope and drive new initiatives for the Security department.
Resource needed to work with Facilities & Systems client to research, analyze & and define technology requirements that enable the implementation of business solutions identified for 2007. This resource will also be required to collaborate and manage coordination between Facilities & Systems, IT and IT Procurement organizations to aid in the success of the initiative.
Resource should have a broad project experience with technology environments ranging from software packages evaluation, web environments, server & network architecture. This resource will act in a lead role as a consultant to other development groups to enhance/align existing business solutions and to facilitate the definition of solutions that meet business requirements.
Resource will ensure all related applications are consistent with overall organization business strategies & guidelines. Resource will determine design strategy and may provide systems design for the area of responsibility. Resource will be responsible for the design and solution project plan, solution test plans and issue management.
Resource will prepare project proposals and develop project scope and plans. Resource will oversee the work of virtual teams and communicate with management about the progress of the projects.
Understanding of project management disciplines such as scope analysis & definition, risk analysis, change management and issue management are required. 7+ years of business analysis experience with high complexity projects using multiple business processes and technologies and integration touchpoints such as LAN/WAN networks, server environments, Web technologies, and software packages. Excellent organizational, written and oral communications skills. 3 years in lead role managing large scale, complex projects.
Consulting experience with business process analysis is highly desirable.
Experience with organizations that manage back office operations such as real estate, space planning & design, building and office operations is a plus. Experience with large scale (multiple technologies) buy vs. build solution analysis is highly desirable.
Solid understanding of LAN/WAN Network technologies & Server technologies, Web environments. Requirements gathering and documentation tools such as Rational. Solid proficiency with Microsoft Project, Excel and Visio are required.
College degree in Computer Science or Business and project management certifications.
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