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Title: |
Help Desk Coordinator
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Location: |
US-California-San Diego
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Work History: |
Sept 2000 - Present United States Navy San Diego, CA
Information Systems Security Officer
Naval Medical Center San Diego (Oct 2002 Present)
Information Systems Security Officer Functions:
Chief POC for Naval Medical Center San Diego Laboratory for all information systems security and configuration issues.
Implement network and computer security plan under direction of head ISSO.
Apply all security updates, service packs, and computer security changes as directed, insure all computers meet current security requirements.
Provide computer security training for Laboratory to include all users at the hospital and all branch medical clinics.
Ensure all computers are loaded with updated anti-virus software and current security patches and service packs.
Maintain database and accountability of all lab information systems, report security violations or threats to Command ISSO.
System Admin Functions:
Managed an NT 4.0 / Windows 2000 / XP networking system with 200 workstations for the Naval Medical Center San Diego Laboratory Dept.
Efficiently managed, repaired and supported 35 intermec barcode label printers and 50 laser printers.
Effectively provided end-user support to 35 glucose management systems throughout the hospital and outlying medical clinics in the San Diego area.
Provided IT help-desk support to over 200 laboratory users.
Maintained a database system of pathological images and diagnostic information for the Laboratory Pathology department.
Developed and implemented an image capturing system for microscopic pathology database.
Initiate digital linear tape (DLT) library back-ups and successfully facilitate data restoration.
Successfully resolve system and application resource conflicts in order to maintain reliability.
Configure and maintain LAN interfaces while ensuring user, system and information security. Install, configure and troubleshoot computers, scanners, microscopic imaging devices and printers for the entire Laboratory.
Research, analyze, procure, install and configure hardware devices and software upgrades for 200+ Laboratory computers and 2 servers.
Provide end-user support and technical advice on networking system, computer security, connectivity issues, and hardware and software applications.
Establish training programs and instruct laboratory personnel in system security and software usability.
Create and revise SOPs to train future laboratory information systems security officers.
Managed computer inventory of over $1 Million dollars.
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Skills: |
Sept 2000 - Present United States Navy San Diego, CA
Information Systems Security Officer
Naval Medical Center San Diego (Oct 2002 Present)
Information Systems Security Officer Functions:
Chief POC for Naval Medical Center San Diego Laboratory for all information systems security and configuration issues.
Implement network and computer security plan under direction of head ISSO.
Apply all security updates, service packs, and computer security changes as directed, insure all computers meet current security requirements.
Provide computer security training for Laboratory to include all users at the hospital and all branch medical clinics.
Ensure all computers are loaded with updated anti-virus software and current security patches and service packs.
Maintain database and accountability of all lab information systems, report security violations or threats to Command ISSO.
System Admin Functions:
Managed an NT 4.0 / Windows 2000 / XP networking system with 200 workstations for the Naval Medical Center San Diego Laboratory Dept.
Efficiently managed, repaired and supported 35 intermec barcode label printers and 50 laser printers.
Effectively provided end-user support to 35 glucose management systems throughout the hospital and outlying medical clinics in the San Diego area.
Provided IT help-desk support to over 200 laboratory users.
Maintained a database system of pathological images and diagnostic information for the Laboratory Pathology department.
Developed and implemented an image capturing system for microscopic pathology database.
Initiate digital linear tape (DLT) library back-ups and successfully facilitate data restoration.
Successfully resolve system and application resource conflicts in order to maintain reliability.
Configure and maintain LAN interfaces while ensuring user, system and information security. Install, configure and troubleshoot computers, scanners, microscopic imaging devices and printers for the entire Laboratory.
Research, analyze, procure, install and configure hardware devices and software upgrades for 200+ Laboratory computers and 2 servers.
Provide end-user support and technical advice on networking system, computer security, connectivity issues, and hardware and software applications.
Establish training programs and instruct laboratory personnel in system security and software usability.
Create and revise SOPs to train future laboratory information systems security officers.
Managed computer inventory of over $1 Million dollars.
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Education: |
Aug 2001 Sept 2002 George Washington University San Diego, CA
Naval School of Health Sciences
Advanced Medical Laboratory Technician
Urinalysis
Chemistry for Health Science
Hematology
Immunoserology
Parasitology
Clinical Microbiology for Health Science
Immunohematology
60 hours of college credits (Chemistry, Biology, Microbiology)
Graduate of MLT program
Sept 1998 June 2000 Western Oregon University Monmouth. OR
Computer Science and Law Enforcement
73 hours of general education, computer science and law enforcement classes.
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Endorsements
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gustin has received 1 endorsement.
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gustin has endorsed 0 Members.
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Public Messages
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06.06.11 |
[This message has been removed by ITsaNetwork because it contained inappropriate content.] |
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09.29.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required. |
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