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Professional Profile of Maktoum -- baluchi linguist
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Title:
baluchi linguist

Location:
US-Colorado-Denver

Work History:
Bell Canada Corporate sales
DMA-Team Cordinator Toronto, Ontario 2008-till date
● Sales inbound /outbound-Customer Services.
● Resolve customer concerns, enquiries, complaints and billing errors using exceptional problem solving and negotiating skills.
● Determine customer needs, coordinate service calls and telephone, Internet, TV installation requests.
● Review customer complaints and initiate solutions in a timely and effective manner.
● Group coaching/Training and Development.

Batteries N Gadgets Toronto, Ontario 2005-2008
Store Manager
Sales of electronics and Product advisory.
Inventory management
Cell phones sales & Activations
Cash management, and in-store communications.
Administrative duties

Globe Ground North America
Toronto Pearson Airport 2004-2005
Junior Recruiter
Selecting right candidate Screening resumes
Telephone interviews  Interviewing candidate

King traders Electronics Toronto, Ontario
2002-2003
Sales Executive
Sales of Sony Products
Invoicing, checking inventory, receiving and shipping orders

Gats Airlines (Amiri Flights)Abu Dhabi, UAE 1999 – 2000
Operations Officer/Duty Officer/Flight Manager/Administration Officer
Handled VVIP aircraft, cargo and VVIP passengers, catering, and customs/immigrations formalities
Made hotel arrangements through out the world; organized air freight and aircraft leasing and chartering, freight forwarding crew/passengers’ visa arrangements, document handling for import and export cargo
Co-coordinated flight requests, flight route selections
Renewed crew licenses, aircraft registrations, airworthiness certificates, air operators’ certificates, radio licenses, noise certificates, hull and liability certificates, crew personal insurance, aircraft maintenance program and records, flight-handling reports, maintained aircraft's’ flight records and schedules, aircraft spares records and operations expenses

AEROFLOT (Russian Int'l airlines)
Dubai Int’ Airport 1997–1999
Senior Duty Officer
Responsible for Passengers, Aircraft, Cargo handling; load plan and supervise check-in counter.
Customer Service and Customer Assistance. Administrative involvement
Received high-level delegates, organized immigration clearance, conducted security checks for forged documents on international routes, prepared passenger ticketing/reservations, sales and marketing

Airmark Aviation & Safiran Airlines, Singapore 1994–1997
Emirates wings Aviation Services,UAE Operations station assistance manager and flight manager.
Performed operational duties at the airports of U.A.E, Singapore, Karachi, Madras, Colombo, Vietnam, Papa New Guinea and Ukraine
Leasing and chartering of aircraft, obtaining over flying permissions, flight calculation, air cargo shipments, selling of the aircraft
Co-coordinated flight movements, filed flight plans.
Recruitment, Selection, Screening and Interviewing


Skills:
Excellent team player and able to use own initiative to achieve company objectives.

Versatile and learns new tasks/skills quickly.

Professional work attitude, eager and able to learn new concepts.

Demonstrate good listening and understanding skills when working with others or as a team.

Highly developed research, analytical and decision-making abilities.

Superior testing and troubleshooting skills, logical thinking, and solid professional judgement.

Exceptional personal interaction skills; proven ability to maintain positive and continuous rapport with customers, co-workers and other business contacts.

Advanced organizational and time management skills;

Demonstrated ability to efficiently prioritize a broad range of responsibilities in order to achieve maximum level of effectiveness.

Self-motivated and conscientious employee with an exceptional work ethic.

Multilingual in English, Arabic, Hindi, Balouchi, Persian, Russian, Punjabi, Sindhi and Urdu.

Translation.

Education:
EDUCATION AND TRAINING

George Brown College Toronto, Ontario 2005-2007
Human Resources Management Diploma

Emirates Training CentreDubai, UAE 1994-2000
Certificates in the following:
•Passenger Service Skills
• Passenger Acceptance Skills
•Basic Administration
•Public Relations
•Telephone Techniques
•Introduction to Civil Aviation
•Ticketing and Reservation
 Dangerous Goods Awareness
• Dmacs Check in System
 Basic Human Resources

Global Ground Training Centre Toronto, Ontario 2004-2005
Certificates in the following:
• Leadership Training
• Safety and Security Awareness
• WHMIS
• Dangerous Goods Awareness



Endorsements
Maktoum has received 2 endorsements.
Maktoum has endorsed 1 Member.
Endorsements Received All Endorsements Endorsements Given
  Rank Title Location Status Actions
8.479 Arabic Linguist US-California Details
5.919 Urdu Translator & Copywriter US-Alabama Details
1.558 Translator US-California-Orange County Details
No endorsements.



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