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Title: |
Looking for a new start
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Location: |
US-Virginia-Richmond
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Work History: |
GARET YOUNG
2106 Haviland Drive ■ Richmond, VA 23229 ■ (804) 447-2960 ■ garet.young@yahoo.com
OPERATIONS MANAGEMENT
Core Competencies:
Coaching & Mentoring Collaboration Talent Management
Trusted Leader Client Service Adaptability
OBJECTIVE To obtain a leadership position within your organization to showcase my knowledge, skills, and abilities within operational excellence.
PROFESSIONAL
EXPERIENCE:
Store Service Manager, Best Buy
September 2008-present
Glen Allen, VA
In charge of Geek Squad Precinct, store delivery team, and car audio install bay
Responsible for Miscellaneous income for a $45 million electronics store
Coach and trained associates to offer complete solution for customers
Maintained a Service force of 12 agents in the Geek Squad Precinct and 4 Autotech in the install bay
Sales Manager, Best Buy November 2007-Sept 2008
Glen Allen, VA
Responsible for the overall customer service in the store
Helped blue shirts match up with customers
Coach and trained associates to offer complete solution to customers
Had five sales supervisors under my area of responsibility
Led the in store Best Buy for Business initiative. Won an award for the highest revenue in the district in that category
Store General Manager, Sears Holdings
June 2006-Novemeber 2007
Richmond, VA
Responsible for overall business results of a $25 million department store
Had 135 associates under my leadership at any given time
Responsible for Coaching and Training to offer customers with the best possible shopping experience
Led the district in Net Operating Profit
Made an effort to get Sears recognized in the local community with volunteer initiatives
District General Manager, Sears Hardware February 2003-June 2006
Howell, NJ
Responsible for overall business results for 12 Sears Hardware Stores accounting for $25 million in Revenue
Performed year over year comps while leading 12 stores
Increased customer service scores on average from prior year
Won Manager of the Year for business results in 2005
Raised Customer Service scores 6 points as a District Manager
Recruited, trained, and promoted several managers in my tenure
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Education and Skills
OCEAN COUNTY COLLEGE Toms River, New Jersey
Associates Degree, Business Management
Proficient in MS Word, Excel, PP
J. Sargeant Reynolds- Richmond, Virginia
Pursuing Education Degree
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Hobbies and Interests
Spending time with family, Coaching softball, Championship Fathering (fathers.com), volunteer work, and continuing education
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Skills: |
see above resume
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Education: |
see above resume
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