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Title: |
Looking for a new start
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Location: |
US-Virginia-Richmond
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Work History: |
GARET YOUNG
2106 Haviland Drive ■ Richmond, VA 23229 ■ (804) 447-2960 ■ garet.young@yahoo.com
OPERATIONS MANAGEMENT
Core Competencies:
Coaching & Mentoring Collaboration Talent Management
Trusted Leader Client Service Adaptability
OBJECTIVE To obtain a leadership position within your organization to showcase my knowledge, skills, and abilities within operational excellence.
PROFESSIONAL
EXPERIENCE:
Store Service Manager, Best Buy
September 2008-present
Glen Allen, VA
• In charge of Geek Squad Precinct, store delivery team, and car audio install bay
• Responsible for Miscellaneous income for a $45 million electronics store
• Coach and trained associates to offer complete solution for customers
• Maintained a Service force of 12 agents in the Geek Squad Precinct and 4 Autotech in the install bay
Sales Manager, Best Buy November 2007-Sept 2008
Glen Allen, VA
• Responsible for the overall customer service in the store
• Helped “blue shirts” match up with customers
• Coach and trained associates to offer complete solution to customers
• Had five sales supervisors under my area of responsibility
• Led the in store Best Buy for Business initiative. Won an award for the highest revenue in the district in that category
Store General Manager, Sears Holdings
June 2006-Novemeber 2007
Richmond, VA
• Responsible for overall business results of a $25 million department store
• Had 135 associates under my leadership at any given time
• Responsible for Coaching and Training to offer customers with the best possible shopping experience
• Led the district in Net Operating Profit
• Made an effort to get Sears recognized in the local community with volunteer initiatives
District General Manager, Sears Hardware February 2003-June 2006
Howell, NJ
• Responsible for overall business results for 12 Sears Hardware Stores accounting for $25 million in Revenue
• Performed year over year comps while leading 12 stores
• Increased customer service scores on average from prior year
• Won Manager of the Year for business results in 2005
• Raised Customer Service scores 6 points as a District Manager
• Recruited, trained, and promoted several managers in my tenure
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Education and Skills
OCEAN COUNTY COLLEGE – Toms River, New Jersey
Associates Degree, Business Management
Proficient in MS Word, Excel, PP
J. Sargeant Reynolds- Richmond, Virginia
Pursuing Education Degree
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Hobbies and Interests
Spending time with family, Coaching softball, Championship Fathering (fathers.com), volunteer work, and continuing education
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Skills: |
see above resume
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Education: |
see above resume
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