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Professional Profile of Akram -- Desktop Support / Technical Support
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Title:
Desktop Support / Technical Support

Location:
US-New York-New York City

Work History:
 2004-2008 German University in Cairo(GUC) Cairo, Egypt
Technical Support/Desktop Support/PC Technician in the IT (Information Technology) Department
o Performed a variety of tasks, including troubleshooting hardware problems, troubleshooting and tracking of software problems, configuration of IP (internet protocol) addresses, testing and setting of computer networks, and configuration of switches and routers (Cisco).


Skills:
 Excellent communication skills, presentations and interpersonal skills.
 A broad understanding of computer hardware and software, including installation,
configuration, management, troubleshooting, and support.
 Extensive experience with Internet Explorer and Microsoft Office package.
 Able to learn new tasks quickly and efficiently work under stress.
 Ability to fulfill my tasks precisely and in the shortest time possible.
 Teamwork player.


Education:
 2007- 2008 Postgraduate Studies (German University in Cairo (GUC)) Cairo, Egypt
-Microwave Technology
-Digital Video Broadcasting
-Photonics
-Adaptive Antennas
-Source Coding & Compression
-Information Theory (Cryptography & Network Security)
-Advanced Communication Lab I&II
-Advanced Video Technology
-Radar Technology
-Modulation & Coding

 2003-2007 German University in Cairo (GUC) Cairo, Egypt
Bachelor of Science Degree in Information Engineering and Technology
Major: Telecommunication
Thesis Title: Design of Photovoltaic System for Telecommunication Repeater stations Grade: A




Endorsements
Akram has received 1 endorsement.
Akram has endorsed 0 Members.
Endorsements Received All Endorsements Endorsements Given
  Rank Title Location Status Actions
7.676 Computer/Network Support US-Arkansas-Little Rock Details
No endorsements.
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