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Professional Profile of Edward -- Desktop/Technical Support
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Title:
Desktop/Technical Support

Location:
US-New York-New York City

Work History:
PROFESSIONAL SUMMARY
• Over 6 years of professional experience in computer maintenance, technical training, and web development.
• Skilled in numerous applications and operating systems such as Windows, Linux, UNIX, and Cygwin.
• Adept in numerous computer-related skills including securing email and web usage, network administration, encryption, computer/wireless hookup and configuration, and content filtering.
• Responsibilities have included sales and inventory management, promotion for major entertainment corporations, and help-desk support.
• Capable at self-teaching new applications and technologies.

EMPLOYMENT
Luggage Source, New York, NY May 06 – Present
Web Developer
• Added new products to the company’s sales website.
• Updated website on a daily basis utilizing HTML, Photoshop, and E-Commerce Management software.
• Strategically designed for maximum exposure and promotion.
• Utilized problem solving skills when maintaining website.

IESB.NET, Jericho, NY Summer 04 – May 05
Media Publicist
• Contacted and negotiated with such companies as Paramount Pictures, Lucasfilm, Electronic Arts, Nintendo, and Activision to promote their products.
• Conducted interviews and wrote reviews on movies, video games and other media products through the partnership of the previously mentioned companies.

Advisor Products, Westbury, NY June 03 – April 05
Web Developer
• Developed websites for financial consultants.
• Consulted with clients on how to improve their website regarding graphics and design.
• Learned and utilized various programming languages such as HTML and JAVA.
• Participated in weekly round table discussions on completed projects.

Skills:
Microsoft Word, Excel, PowerPoint, Outlook, Windows 95/98/NT/2000/XP/Vista, UNIX, OpenSuse, OpenSSH, DOS, Cygwin, Data/Wireless Encryption, Photoshop, Acrobat, Audition, Premiere, Dreamweaver, HTML, Help Desk/Tech Support, Network Administration, Email/Web Administration, Data Mining/Warehousing, Data Recovery, Content Filtering, Computer/PDA Security Administration.

Education:
Binghamton University
• Bachelor of Arts, Economics, May 2009



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