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Professional Profile of Guy -- Computer Network Technician
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ITs a network Logo
Title:
Computer Network Technician

Location:
US-New York-New York City

Work History:
TD Bank (Commerce Bank), Purchase NY 09/02-12/09
LAN Analyst
1. Individually spearheaded the company’s move into the Westchester and Connecticut markets.
2. As the first computer technician for Commerce Bank in the New York City region, I assisted in the installation and maintenance of desktop PC (HP Vectra, and Evo, Laptops (IBM Thinkpad A22 thru Lenovo T60), (Various HP Laserjet 2400 to 8150).
3. I aided and directed third party contractors in the cabling and wiring of bank branches and back-office areas.
4. Participated in the Bank’s migration from Novell 4.11 to 6.5.
5. Trained all new bank technicians for the region.
6. Serviced and installed Compaq Servers; Proliant 800, ML350, HP ML 370 and DL360, Cisco switch 2950.
7. Working experience with MS DOS thru MS XP, MS Server 2003, Norton’s Ghost Mc Afee antivirus, Lotus Notes 5 to 6.5 and MS Outlook, Blackberry support
8. Assisted wiring and troubleshooting PBX phones system.
9. Preparing LAN reports for upper management.





DF King & Co., Brooklyn NY 05/05-09/09
Supervisor
1 Managed a 300 + seat inbound and out bound calling center.
2 Setup dialing Campaigns for financial third party calling (Fidelity, TIAA and John Nuveen.
3 Supervise team leaders and provided status reports to management.
Evening Technical support 10/98-05/05
1 Provided all hardware and software maintenance for calling center which was the main revenue engine for organization.
2 Repaired faulty LAN cabling and developed the company’s first equipment inventory system.
3 Prepared weekly LAN reports and ordered and installed new computers.


Skills:
PDA Blackberry
Lotus Notes 6.5
Windows XP
2003 Server
Network HP Printer setup
Hardware and Software PC and Laptops installation

Education:
Certifications:
Comptia A+
Comptia Network +
Microsoft Certified Professional NT
(Currently studying for Cisco CCNA exam)

Education
Pace University
Information Systems
MA Expected grad date 02/11

Pace University
BA 2005








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