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Title: |
Cable Modem Systems Consultant
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Location: |
US-Massachusetts-Boston South
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Work History: |
2003-Present
ABSi BROADBAND SOLUTIONS – Rockville, MD
TELECOMMUNICATIONS SUPPORT SERVICES – Melbourne, FL
DEPLOYMENT TECHNOLOGIES, Inc. - Londonderry, NH
Cable Modem Systems Consultant
Developed DOCSIS 3.0 training for Cisco partner in both PowerPoint and MS Word pertaining to Cisco’s Modular CMTS.
Customized DOCSIS 3.0/Cisco 10K CMTS training for major Australian cable operator.
Quality Assurance Engineer
Successfully troubleshot large cable modem vendor’s DOCSIS 3.0 CMTS test bed for configuration, connectivity, RF levels and other discrepancies, in order that the vendor could test its wide band cable modems and pass Comcast Labs stringent test requirements.
Lead Systems Engineer
Led 6-man team installing and testing Arris DOCSIS 3.0 CMTSs in multiple Comcast hubs in Greater Philadelphia.
Systems Engineer
Engineered and installed DOCSIS test platforms, test equipment, CMTSs and eMTAs for DOCSIS test plan creation and completion for large cable operator.
Deployed Cisco 7600 series routers (including 10Ks), terminal servers, DC power cabling, fiber, CAT-6; turn-up and test after basic configuration loads for all Southern Region Cox/Adelphia/TW/Suscom regions.
Installed and tested Cisco routers and terminal servers for regional MSO networks.
Troubleshot and tested Adelphia’s cable modem provisioning system, and provided positive recommendations.
Cable Modem Systems Consultant/PC Maintenance Engineer
Consultant to cable systems operators, providers and users; including Adelphia and Comcast, Deployment Technologies, and the Town of Dracut, MA providing engineering on VoIP (Voice over Internet Protocol), VOD (Video on Demand) and cable modem system installations; documenting system upgrades, VoIP installs, configuration analysis, and proprietary data over cable TV system installation and maintenance.
Provided on-call personal computer hardware and software maintenance, and training.
Setup, installed and maintained Ethernet to Cable/DSL wired and wireless networks for PC, MAC and UNIX peer to peer and Internet connectivity.
Setup, documented, and maintained the Town of Dracut, MA proprietary cable modem system connecting over 10 remote departments, including multiple fire stations, police, public works, senior citizens, and town hall locations.
2001-2003
ARRIS - Andover, MA
1999-2001
ARRIS INTERACTIVE - Andover, MA
1996-1999
NORTEL NETWORKS - Andover, MA
1992-1996
LANCITY CORPORATION - Andover, MA
Senior Marketing Technical Support Engineer
Selected, trained and managed groups of technical support engineers for product demonstrations at industry trade shows and at customer and Value Added Reseller (VAR) seminars.
Built complete Hybrid, Fiber, Coax (HFC) cable networks for multiple cable trade shows, covering data (Internet), voice (live telephony) and video, line feeds and amplification.
Collaborated with industry vendors prior to trade shows to plan, implement and demonstrate complete end-to-end voice, video, and data over HFC systems.
Built and documented highly successful mobile product demonstration kits; deployed domestically and internationally, used for customer training and sales presentations.
Built and maintained Corporate Demo Centers with fully functional broadband data and VoIP telephony modems and headend support equipment.
Customer Documentation Manager
Supervised six technical writers in two locations (Andover, MA and Atlanta, GA) in developing industry leading customer documentation for company’s best-in-class RF voice and data networking products.
Provided creative RF and cable modem system technical support to Nortel Network’s Trade Show group for all major cable industry trade shows.
Principal Field Engineer
Taught Data over Cable training to Shanghai Cable and Topway Cable technical staff at Qing Dao University, Peoples Republic of China and Indus India Cable technical staff at Mumbai, India.
Troubleshot a 300-modem system on site in Shenzen, China and corrected installation errors.
Provided RF and cable modem system technical support to Bay Network’s Trade Show Group for over 12 major cable industry trade shows.
Technical Publications and Quality Assurance Manager
Set up test bed and developed test plan to provide second level of testing for the LCh, LCn, LCT, and LCP; that’s the LANcity Cable Modem System, including headend controller, headend translator, and provisioning system.
Produced all hardware (installation/maintenance), software (user/reference), marketing, sales and training documentation for company’s data over cable TV system products
Part of team that installed the first cable modem system on a public cable television network in Tualatin, OR.
Installed multiple data over cable TV networks on municipal INETs, including networks for school and local government systems in over 22 municipalities nationwide and in Mexico.
1988-1992
APPLITEK CORPORATION - Andover, MA
Principal Technical Writer/Customer Service Manager
Produced all hardware, software, and training documentation for company’s RF system products.
Responsible for creating all technical proposals (RFPs) and reviewing/approving all requests for quotations (RFQs).
Project managed the largest Local Area Network installation in the U.S. at the time, an intranet with more than 5,000 connections.
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Skills: |
Cable System Troubleshooting
Cable Modem Provisioning
CMTS Configuring
DOCSIS Protocol
Ethernet Protocol
TCP/IP Protocol
Voice Over IP
RG & RJ Cable Preparation
FrameMaker +SGML
PC: DOS, Windows
Spectrum Analyzer
Mainframe: Unix
Corel Draw
PageMaker
MS Office: Word, PowerPoint, Excel, Access, Outlook
Lotus 1-2-3, Notes
3D Studio Max
Dreamweaver
Acrobat
Visio
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Education: |
Cornerstone Voice: A Technical Overview, ARRIS Certification 2001
Voice over IP Basics, Nortel Networks Certification 2000
Vector Signal Analyzer and Spectrum Analysis Training, Nortel Networks Certification 2000
Accelerated Router Configuration, Bay Networks Certification 1999
NetID Installation and Configuration, Bay Networks Certification 1999
Introduction to 3D Studio MAX, Bay Networks Certification 1998
Broadband Communications Technology, Bay Networks Certification 1998
Computer Science Major, Boston University
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Endorsements
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George has received 1 endorsement.
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George has endorsed 0 Members.
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1.000 |
Urdu Translator & Copywriter |
US-Alabama |
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