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Professional Profile of Mary -- Customer Service
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Title:
Customer Service

Location:
US-Indiana-Evansville

Work History:
Mary Ann Haefner
7724 Coventry CT
Evansville, Indiana 47715
(812) 909-6145- Home
haefnerm@rocketmail.com

Curent Employer
St Mary's Medical Center-Sept/08-present

Patient Care Tech. 1 (5 South Med./Surgical Unit)

Guardian Automotive, Evansville, Indiana May /2000- July/2008

Customer Service/Production Control Representative

Liaison between Guardian and Ford and General Motors, Harley Davidson and Multiple Tier 2 Customers
Resolve disputes and shipping discrepancies
Cost savings of over $700,000 in expedite expenses against Guardian
Manage weekly/daily shipment of parts to customers
Assist department managers with scheduling of parts
Schedule and coordinate arrival and departure of trucks
On launch team for engineering changes and new parts
Prepare various weekly/monthly reports

Warehouse Manager/Shipping (1994-2001)
Supervised 8 hourly employees
Scheduled labor and delegated work loads
MRP System and touch screen technology

Hourly Production Worker (1990-1993)
Worked in molding, electroplating and maintenance departments

Troubleshooting and project resolution
General clerical duties
QS 2000/ / ISO certified /TS Certification
Education:
Graduate, HARRISON HIGH SCHOOL, Evansville, Indiana (Mary Ann Williams)
Certification: Pinnacle Computers Aug. 2005 Excel Intermediate Level
Skills:
Microsoft Word, Excel, Lotus Notes, and the Internet used daily in completing tasks.

Skills:
Microsoft Word, Excel, Lotus Notes, and the Internet used daily in completing tasks.

Troubleshooting and project resolution
General clerical duties


Education:
Graduate, HARRISON HIGH SCHOOL, Evansville, Indiana (Mary Ann Williams)
Certification: Pinnacle Computers Aug. 2005 Excel



Endorsements
Mary has received 9 endorsements.
Mary has endorsed 0 Members.
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