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Professional Profile of Viola -- Jenzabar Database Manager
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Title:
Jenzabar Database Manager

Location:
US-California

Work History:
WORK EXPERIENCE
Database Manager
August 1, 2009 – present Sinte Gleska University, Mission, South Dakota
# Manage Jenzabar EX database, including updates and hotfixes.
# Conduct Module Manager’s bi-monthly meetings.
# Train staff on various modules.
# Train staff on Infomaker
# Create/modify various reports utilizing Infomaker
# Assist in data retrieval for various state and federal reports including AIHEK/AIKIS and ICBE.

IT Support Technician
March, 2008 – July, 2009 Southeastern Illinois College, Harrisburg, Illinois
# Became certified in Jenzebar EX ERP system including the following Modules: Admissions, Advising, Business Office (Accounts Receivable/Accounts Payable/General Ledger/Purchasing), Human Resources/Payroll, Financial Aid (PowerFaids) and Registration .
# Created numerous reports utilizing Infomaker. Over 100 of such reports including:
 An Advisor Worksheet (not completely finished setting up Advising Module at this time);
 Curriculum Master;
 Missing Final Grades Report;
 Several Business Office Reports including a first time “Bill” to send to vendors and students which aided in the billing process by reducing confusion therefore reducing turn-a-round time for bills to be paid, Revenue Edit Report, Student Locks Report;
 Several Budget Hearing Reports imparative for preparing budget for upcoming years in all departments;
 Created missing address report when testing customized Billing Statement and saw how many students who do not have addresses in EX;
 Customized query for the next semester schedule for publication;
 Created several ICCB (Illinois Community College Bureau) Reports;
 Labor Stats Report for Department of Labor;
 Querries for interfacing with other software including Angel;
 Numerous HR and Payroll reports.
# Train faculty, and support staff in use of new computerized systems and handle user requests for assistance;
# Performed I/T operational support functions including but not limited to data backups;
# Responded to I/T help desk requests for assistance;
# Troubleshot and provided solutions for software and minor hardware issues and problems;
# Assisted in the processing and submission of the college’s state and federal reporting obligations.
# Developed and wrote procedures and training manuals;
# Assisted in the maintenance and support of the college website;
# Performed all other duties as requested by the Chief Information Officer, and the College President or designee.

Document Control /Configuration Specialist
January, 2006 – July, 2007 General Dynamics, Marion, Illinois

Secretary/Bookkeeper
June 2002 – May, 2004 Cairo Jr/Sr High School, Cairo, Illinois

Licensed Insurance Agent
July, 2001 – May, 2002 Monumental Life Insurance, Paducah, Kentucky

Office Coordinator – Education Department
August, 1998 – June, 2001 Tamms Correctional Center, Tamms, Illinois

Administrative Assistant
May, 1995 – August, 1998 Southern Seven Head Start, Ullin, Illinois

Secretary – LIHEAP Department
August, 1994 – May, 1995 Shawnee Development Council, Karnak, Illinois


Skills:
User friendly in the following: Microsoft Office Suites, Jenzabar EX, Infomaker, etc.

Education:
EDUCATION
Bachelor of Science in Information Systems Technology - May, 2006
Southern Illinois University – Carbondale, Illinois

Associate of Arts – May, 2000
Associate of Applied Science – Administrative Assistant – December, 1994
Shawnee Community College – Ullin, IL




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