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Professional Profile of Paul -- Telecom Manager / Telecom Support Engineer / Telecom Trainer
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Title:
Telecom Manager / Telecom Support Engineer / Telecom Trainer

Location:
US-Florida-Tampa

Work History:
1999 to 2009 - Global Crossing - Tampa
I was Global Crossing's Technical Support Engineer for all Digital Cross-Connect Systems in the Company's vast Fiber Optic Network.
I was also responsible for installation, operation, and maintenance of a Centralized Test System (Acterna Centest 650) throughout the US and Hong Kong.
Trained technicians on the proper procedures for trouble-shooting voice / data circuits throughout the US.
Trained technicians on the proper procedures for the operation of the Centraized Test System throughout the US and Hong Kong.

1990 - 1999 - Global Crossing - Tampa
I was the Operations Manager for Florida, which included both inside plant and customer premise installation / maintenance.
I worked with senior management on budget and personnel staffing requirements.
I supervised and trained over 10 employees on proper installation, maintenance, and disconnect procedures to fulfill the company's commitments to our customers.

Skills:
Highly skilled in Digital Cross-Connect Systems.

Highly skilled in trouble-shooting end-to-end circuit problems from customer premise equipment, multiple central office drops, to the end connection, which may be a switch or another customer premise drop.

Very good commications skills with the ability to explain very technical details in a non-technical way.

Very good with Personal Computers and Microsoft Office Products.



Education:
1978 - Goshen High School, Goshen, Ohio
Graduated

1978 - US Army Signal Corps, Ft Gordon, GA
Tactical Switching Systems Operatoins
and Repair

1985 - Digital Switch Corp - Richardson, TX
DEX-400 TDM Voice Switch
Operations and Maintenance

1987 - Digital Switch Corp - Richardson, TX
CS1L Digital Cross-Connect System
Operation and Maintenance

1993 - Digital Switch Corp - Cleveland, OH
DEX-600e TDM Voice Switch
Operation and Maintenance

1993 - Tellabs - Chicago, IL
532a DS0 Digital Cross-Connect System
Operation and Maintenance

1999 - Tellabs - Chicago, IL
5500 DS1/DS3 Digital Cross-Connect System
Operation and Maintenance

2001 - Acterna - Germantown, MD
CT-650 Centralized Test System
Installation / Operation / Maintenance

2003 - Sonus Corp - Denver, CO
VOIP Switch Overview
VOIP Switch Operations

2004 - ECI - Clearwater, FL
T-DAX DS3/DS1/DS0 Digital Cross-Connect System
Operation and Maintenance

2006 - Tellabs - Chicago, IL
Titan 5320L DS1/DS0 Digital Cross-Connect System
Operation and Advanced Maintenance



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