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Professional Profile of Gina -- sales/customer service
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Title:
sales/customer service

Location:
US-Tennessee-Nashville

Work History:
06/2007 to 12/2008 Customer Service Retail “Cricket Communications”
Sell cellular phones and products, assist customers with billing questions and phone problems, greed the customers, diagnose problems on the phone, troubleshooting, activating and test system and products, in order to meet monthly quota requirements on the company. Contacting customers and potential customers to make sure the awareness of products and services the company provides. Assisting Inventory Rep. keeping up records of inventory activities.




09/2006 to 05/2008 Spanish Radio Dj “WKDA Latina 900 AM”
Morning show with variety of interaction with listeners making sure the sponsors products get published. Conducting live remotes from different locations to promote different sources of business. Interviewing Police Officers, Lawyers, Doctors, and Artists.

05/2005 to 05/2006 Production “Bridgestone APM”
Assembling upholstery components of vehicles under high company standards. Train new employees, and help keeping inventory records updated.

1/2005 to 05/2005 Production Line “Fiesta Gas Grill”
Assembly line, operate small machine, translate on meetings (from English to Spanish).

03/2004 to 10/2004 Area Manager “Hospitality Staffing Solutions”
Office Manager, in charge of interviewing new prospects for the company, supervising employees and their performance making sure they meet company and client’s standards, also in charge of schedules, payroll and coordinating all activities for the employees. Public relations representative.

04/2003 to 01/2004 Server “El Rincon del Bajio”
Taking, delivering and assisting customer with their order.

07/2002 to 12/2002 Inspector of Teksid of Saturn Automotive “Holland Employment”
Inspect and test rejected components, making sure of good functioning of engine head, and describe defect.


07/2001 to 07/2002 Operating small packing and printing machinery “ Quebecor Printing Co.”
In charge of checking addresses and final print of the city to be delivered and packing all publications


Skills:
Bi-Lingual (English/Spanish) knowledge of computer system Excel and Microsoft Word knowledge on CDMA cellular operating systems (activations, troubleshooting, diagnosing equipment problems and systems irregularities) also use of the billing system and record keeping of customer accounts, and a great customer service relations.

Education:
High School Diploma “Coachella Valley High School”



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