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Professional Profile of Steve -- Network Administrator/ Deskto support
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Title:
Network Administrator/ Deskto support

Location:
US-Iowa-Central/Des Moines

Work History:

Internet Solutions January 2006 - June 2007
• Configuring of network protocols on Cisco routers and switches
• Communicating objectives, schedules, and types of services covered under the agreement with the customer.
• Installing and configuring software’s such as antivirus.
• Providing telephone technical support to customers.
• Performing data back up on Microsoft servers.
• Managing user issues such as creating new user accounts and resetting passwords.
• Performing routine maintenance on computers.


Mea Systems January 2005 - December 2005
• Performing all types of hardware, software maintenance and engineering in addition to systems selection, backup and technical support installation of Erp System.
• Cooperating on network design initiatives and implementing network solutions such as DHCP, DNS and WINS servers.
• Investigating user problems, determining possible solutions, overseeing software, application development, installation and upgrades.
• Monitoring of networks, uploading and downloading data, programming proxy on server and configuring firewall for computers.


Skills:
Desktop support on all Microsoft platforms
Hardware and software support
Configuring of network protocols such as RIP,OSPF and EIGRP
Troubleshooting of network issue.
Performing Data backups
configuring Cisco routers and Switches.



Education:
Institution: Maharishi University of Management
Completion Date: January 2009
Degree, Major: Masters of Business Administration

Institution: Cida Cisco Academy
Certifications: CCNA, A+, N+
Completion Date: December 2005

Institution: Cida City Campus
Completion Date: September 2004
Degree, Major: Bachelors of Business Administration.




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