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Professional Profile of Luis -- IT Field Technician: Google Inc.
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ITs a network Logo
Title:
IT Field Technician: Google Inc.

Location:
US-California-Orange County

Work History:
Experience:

3/2006 to Present Notarize247 Inc. IT Manager Lake Forest, CA

 Setup and maintain internal network
 Provide technical support to notaries nationwide
 Maintain IP phones and printers
 Provide database training and support for new hires and new customers
 Provide Technical sales support for outside sales, and present technical presentations to new customers.

7/2003 - 3/2006 LDSolutions Unix Engineer Laguna Hills, CA

 Provide support for all aspects of the company from shipping, warehouse inventory control, manage employees, accounting, sales, purchasing and providing technical service support for our customers
 Build, configure and test Sun Microsystems computers, and prepare them for resale.

9/2001 - 6/2003 Data Systems Worldwide Unix Engineer Aliso Viejo, CA

 Provide service to customers of Sun Microsystems computers
 Technical sales advisor
 Maintain data center’s servers including, hardware, software and networking


1/1997 - 8/2001 Ingram Micro, Configuration Manager Santa Ana, CA

 Provide leadership and technical support for 30 computer technicians building custom configurations for customers
 Manage employees hours and budget
 ISO certified - maintain procedures and document all aspects of the job

2/1986 - 7/1996 UPS Supervisor Aliso Viejo, CA

 Provide leadership and training for employees
 Implement Total Quality Management (TQM) and self directed work groups
 Manage work flow and hours on very tight time restraints and budgets
 Provide clearly defined goals on a daily basis and how to meet those goals.


Skills:
Skills:

 Management, 10 plus years of practical experience, Current
 Technical, Help desk 6 - 7 years of practical experience, Current
 Accounting, 1 - 2 years of practical experience, Current



Education:
Education: Silverado High School Mission Viejo, CA

Sun Microsystems Campus Milpitas, CA
Certified Sun Microsystems Engineer




Endorsements
Luis has received 3 endorsements.
Luis has endorsed 0 Members.
Endorsements Received All Endorsements Endorsements Given
  Rank Title Location Status Actions
9.999 Systems Administrator / Technical support US-California-Los Angeles Details
9.689 Network Administrator US-California-Los Angeles Details
9.177 IT Support - 9 yrs experience US-New York-New York City Details
No endorsements.



Page 1 of 1


Public Messages
From
Date
Message

09.29.07
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.

Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. I’m happy to answer any questions. Feel free to forward on to anyone you like.

Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.

Don McCauley
dmccauley@dgai.com

Position Specification

Title: Senior Exchange Engineer

The Team

Technical Architecture – The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.

Position description

As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the company’s state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.

The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.

Person

The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
• Exchange 2003\Exchange 2007
• Live Communication server (LCS)\Office Communications Server (OCS)
• Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
• Remote Messaging Technologies (OWA, RPC over HTTP)
• Anti-Spam Technologies
• Anti-Virus Technologies (messaging specific)
• Messaging DR best practices
• Storage technologies (SANs, FC Switches, HBAs)
• Microsoft Outlook 2003/2007
• Active Directory
• Windows 2003 Server
• DNS
• SMTP
• Understanding the principles of UM (Cisco\Exchange)

Job Responsibilities

The candidate will have the following responsibilities with the potential of expanding:
• Researching and developing solutions to meet enterprise wide messaging needs.
• Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
• Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
• High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry “best practices”. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
• Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
• Maintaining and troubleshooting Live Communications server 2005.
• Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
• Maintaining and troubleshooting BlackBerry and Good Technologies servers.
• Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
• Maintaining and Configuring EMC SANs and FC Switches.
• Working with Communications group to troubleshoot Cisco Unity issues.
• Keeping documentation up to date for the messaging environment.
• Testing and deployment of upgrades, hot fixes and other updates.

Education and/or Experience

• Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
• Excellent problem solving, written and oral communication skills.
• Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required.
 
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