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Professional Profile of Ravi -- System Administrator
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ITs a network Logo
Title:
System Administrator

Location:
US

Work History:
EXPERIENCE

Company : WEBTECH INFOWAYS
Position : Service Engineer
Duration : October 2002-may 2003

Responsibilities
Assembling of PCs as per the required configuration
Installation of all kinds of software
Troubleshooting of PCs
Achievements
Achieved sound technical knowledge on assembling, installation and trouble shooting of PCs

Company : BYTES TECHNOLOGIES (Earnakulam)
Position : Customer Support Engineer
Duration : May 2003 – January 2005

Responsibilities
Assembling, Installation and Troubleshooting of PCs

Installation and troubleshooting of Local Area Networks
Maintaining a log for AMC and Warranty clients and attending them periodically
(Has helped me enhance my interpersonal skills)
Achievements
Was trained to be an excellent professional as a customer support engineer
Acquired immense exposure to wide corporate sector due to the prestigious client list of the company
Improved interpersonal skills and communication skills.
Got motivated to take up challenges and developed team building skills.

Company : EDIGITAL INFOLOGIC
Position : System Administrator
Duration : February 2005-Till Date

Responsibilities
Installation, Maintenances and troubleshooting of Local Area Networks
Maintenances and Troubleshooting of PCs
Achievements
Acquired immense exposure to Networking in Windows and Red hat Linux Platform
Could grow as a strategic thinker.
Polished my skills more as a customer support engineer.



Skills:
Hardware : Assembling, Troubleshooting, Software Installation &
Upgradation
Networking : Installation and Configuration in Windows 2k & 2003 Server,
Redhat Linux Platforms
Operating Systems : Windows (9x, 2000 & 2003 ,XP), Redhat Linux
Application Software : MS Office, Adobe Photoshop, Pagemaker,
Languages : VB6, C , C++,



Education:
EDUCATIONAL PROFILE

Academic
Completed B.com degree form Kerala University.
DOEACC ‘O’ Level
Technical
Diploma in Hardware and Networking. Success fully completed CCNA, MCSA, and RHCE from Logic software solutions Thiruvananthapuram.



Endorsements
Ravi has received 3 endorsements.
Ravi has endorsed 0 Members.
Endorsements Received All Endorsements Endorsements Given
  Rank Title Location Status Actions
9.999 No Profile Posted   Details
9.256 IT Support - 10 yrs experience US-New York-New York City Details
1.001 Business Analyst US-California-San Bernardino/Palm Springs Details
No endorsements.



Page 1 of 1


Public Messages
From
Date
Message

06.06.11
[This message has been removed by ITsaNetwork because it contained inappropriate content.]

09.29.07
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.

Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. I’m happy to answer any questions. Feel free to forward on to anyone you like.

Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.

Don McCauley
dmccauley@dgai.com

Position Specification

Title: Senior Exchange Engineer

The Team

Technical Architecture – The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.

Position description

As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the company’s state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.

The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.

Person

The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
• Exchange 2003\Exchange 2007
• Live Communication server (LCS)\Office Communications Server (OCS)
• Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
• Remote Messaging Technologies (OWA, RPC over HTTP)
• Anti-Spam Technologies
• Anti-Virus Technologies (messaging specific)
• Messaging DR best practices
• Storage technologies (SANs, FC Switches, HBAs)
• Microsoft Outlook 2003/2007
• Active Directory
• Windows 2003 Server
• DNS
• SMTP
• Understanding the principles of UM (Cisco\Exchange)

Job Responsibilities

The candidate will have the following responsibilities with the potential of expanding:
• Researching and developing solutions to meet enterprise wide messaging needs.
• Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
• Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
• High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry “best practices”. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
• Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
• Maintaining and troubleshooting Live Communications server 2005.
• Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
• Maintaining and troubleshooting BlackBerry and Good Technologies servers.
• Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
• Maintaining and Configuring EMC SANs and FC Switches.
• Working with Communications group to troubleshoot Cisco Unity issues.
• Keeping documentation up to date for the messaging environment.
• Testing and deployment of upgrades, hot fixes and other updates.

Education and/or Experience

• Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
• Excellent problem solving, written and oral communication skills.
• Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required.
 
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