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Title: |
Project Manager: Ecommerce, Healthcare
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Location: |
US-Florida-Tampa
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Work History: |
The Renoir Group
Atlanta, GA
Consultant
August 2008 Present
As a member of the Dakota Gasification Company Efficiency Improvement Project, performed a detailed operational and financial analysis, which outlined the companys current management control system and action plan for accomplishing the end goal: to produce more gas at a lower cost.
Assess and document process-level and operational general controls
Identify deficiencies; develop remediation plans and business cases
Significant client-facing responsibilities and interactions; interviews with key process owners and members of client management
Day-to-day project management and oversight
InterContinental Hotels
Group
Atlanta, Georgia
IT Consultant, Revenue and Guest Technology
July 2006 August 2008
In a Project Management role, responsible for leading and executing ecommerce projects that directly impact the revenue of InterContinental Hotel Groups Web and B2B channel. This includes securing project funds, resource planning, as well as the successful management and delivery of complex projects spanning multiple functions, organizations and cultures
Scope, project plan, capacity plan, prioritize and budget web software development projects for Distribution and Performance Marketing engagements
Document, maintain and communicate system and process issues
Identify technical, business and project risks and develop contingency plans
Interface with internal and external clients and vendors to nail down project scope, business requirements and functional specifications (used to build and test product)
Provide oversight, leadership, and technical direction to multi-disciplinary teams, motivating them to maintain a consistent level of project development, quality, and outcomes.
Lead projects from inception to deployment by utilizing SDLC and iterative development methodologies
Oversee and responsible for project business and functional requirements, product design and development, QA engineering, deployment and production verification
Facilitate projects by working with stakeholders, project teams, and various technologists to align strategy with technical requirements and select vendors based on client objectives
Hewitt Associates, LLC
Atlanta, Georgia April 2006 July 2006
Business Operations Manager
Responsible for delivering and maintaining a quality tested, fully functioning internet based system to the client.
Monitor service level agreements for Implementation Delivery Group while performing gap analysis and providing ongoing status updates to senior management.
Identify, promote and drive process improvements and questioned processes to positively impact cost, delivery, and quality utilizing SDLC.
Manage and create process documentation for on-shore and off-shore team leads in order to meet client deliverables.
Co-author of company wide ongoing Health and Welfare processing documentation.
Hewitt Associates, LLC
Atlanta, Georgia
Benefits Analyst June 2005 April 2006
Health and General Welfare subject matter expert for ongoing business processes for clients GlaxoSmithKline and Duke Energy.
Develop solid working relationships with Business Development Managers to understand client needs
Health and Welfare subject matter expert for Duke Energy and GlaxoSmithKline (ie: .HIPAA, Cobra, DB&P and Appendix A).
Analyze and maintain all ongoing business processes.
Repair production support issues.
Manually calculate specific participant populations medical and dental prices along with yearly imputed income.
Collaborate with the Implementation Delivery Group to test and build software components (SDLC).
Create test plans based off of project requirements and analysis for ongoing and implementation clients.
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Skills: |
Excellent communication skills
Vendor evaluation, selection and management
Software development management
Multi System integration knowledge
Client Interface
Liaison between Business clients and technology
Knowledgeable with SDLC waterfall and Agile development methods
Proficient with Microsoft Office, Project, Quicken, Visio, VB.NET, Photo Shop CS, DB2, JCL, COBOL and mySQL.
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Education: |
University of Central Florida
Orlando, Florida
Bachelor of Science in Business Administration
Management Information Systems (MIS)
January 2003 - May 2005
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Endorsements
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Jackie has received 4 endorsements.
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Jackie has endorsed 0 Members.
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Rank |
Title |
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Status |
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8.890 |
Senior Business Analyst, Derivatives, Commodities, Calypso, Murex, Wall Street S |
US-Illinois-Chicago |
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Details
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7.816 |
VP Sales, Sales Manager, Business Development Specialist |
US-California-San Diego |
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Details
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7.453 |
System Engineer / IT Project Manager |
US-Florida |
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Details
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1.001 |
Experienced Project Manager |
US-Connecticut |
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Details
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