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Title: |
Director, VP, Chief
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Location: |
US-Florida
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Work History: |
EXPERIENCE
Florida, Power, & Light (FPL) Juno Beach / Miami, FL 03/05 Present
Systems Director
FPL is a $15B+ leader in the Utility industry. The IT department consists of 900+ resources spanning the spectrum of technologies and supporting a customer base of 4M+. I was brought into the company to revise and implement standardized best practice processes including compilation of a services delivery model across the entire IT department, to ensure overall compliance (SOX, etc.), to assume the leadership of overall applications development and numerous IT operations, to establish an overall PMO, provide leadership and consultancy on the current and future ERP solutions landscape, & to partner with each business unit to build strategy. My responsibilities include:
Management of 7+ direct and 30+ indirect reports, numerous offshore resources with budget of $11M+
Management of all web applications development across FPL including the customer facing FPL.com & intranet including the high transaction online processing - 40% of the 4M+ FPL customers
Leadership of the EAI group responsible for all new and existing SOA development; and B2B EDI delivery
Leadership of all Application & Server Operations on a 24/7 basis to include Websphere & WAS, MQ Series, enterprise Google Search Appliance, Webtrends, Video servers, ColdFustion, Lotus Notes, etc.
Consultancy and management of the ERP solutions and infrastructure group for current HR and Supply Chain solutions in progress financial implementation, as well as, overall vendor management (SAP)
Creation of the IT PMO and the implementation and continuous improvement of standardized processes, methodologies, standards, and QA functions (code, design, SQA reviews) across all functional IT groups encompassing program / project management, portfolio management, SDLC, support and operations
Reporting directly to the Sr. Director of IT and directly supporting the CIO with an ultimate goal of CMMI L3
Implementation of an overall service delivery model, governance, & associated tools for program / project management applications to include integrated work planning, issue / risk management, time reporting, work request management, change management, vendor mgmt, and overall PMO dash boarding
Cap Gemini Ernst & Young Dearborn, Michigan 05/03 03/05
Program Executive Director (CIO on engagement for CGEY)
Visteon Corporation, a $20B+ global automotive parts manufacturer and distributor that separated from Ford Motor Co. in 2000, outsourced their entire IT organization to CGEY and IBM. CGEY is managing all of the applications and IBM is managing the infrastructure. I was responsible for establishing an overall services delivery model and for:
All application development and the leadership of the resources managing the associated infrastructure globally for Visteon supporting their entire internal / external client base of over 20,000
Management of 20+ PMI/PMP certified managers and an offshore staff of 200+
Managed the ERP solution implementations, delivery, and vendor management spanning Peoplesoft HR & Finance and SAP manufacturing, portal, supply chain, & BW in partnership with the Visteon business leads
Delivery of portfolio of over 30+ projects concurrently ranging from $250K to $2.5M+ in budget ($30M+ combined) and duration of 6 months to 2 years in scope; scoped & estimated over 100 IT initiatives and successfully lead the design, implementation, and release of over 50 applications
Assurance that all projects follow a structured project management (PMI / PMBOK) methodology including a phased project approach; Established and implemented an overall project management process framework utilized by the organization to effectively deliver projects
Implemented a governance structure ensuring compliance (SOX, HIPAA, COBIT) & overall risk mgmt
Presentation of solutions to a Global IT PMO review board that included all senior executives and the CIO
Providing technical leadership, performing R&D activities, and identifying all potential options with cost benefit analysis to the IT staff, as well as, to the client groups
Participation in partnership with executive IT leadership to compile the overall strategic plan for the IT organization including overall responsibility for all application development, hardware, and support activities
Implementation of technologies including legacy mainframe applications in Cobol, DB2, CICS, and IMS to client server apps in VB and SQL to web based apps in ASP, CGI / Perl, Java / J2EE, I2, and .Net to ERP solutions including Peoplesoft and SAP. Platforms include OS/390, NT, Win2K, and Unix.
Sapphire Technologies Moorestown, New Jersey 02/01 04/03
Technology Solutions Director
The Logistics and Distribution Modernization Program (LDMP) for the US Army encompassed the largest global SAP implementation attempted with a $1.4 billion operating budget. The SAP modules being implemented include MM, PP, SD, PM, PDM, WM, FI-AP, FI-GL, FI-RE, FI-FM, FI-SL, CO, QM, CS, PS, and HR (without payroll). Likewise, additional SAP tools being implemented include APO, BW, and SEM. I was responsible for:
Providing the overall services leadership and strategic direction to the process integration team responsible for the successful and implementation of a set of web based tools and infrastructure to enable the identification, recording, and mapping of the existing as is business processes to the anticipated to be processes down to the data objects, data elements, transactions, and programs driving the processes and the migration of all of the associated data from the legacy systems to SAP
o My team successfully designed and implemented the MetaData Repository Toolset (multi-terabyte Oracle DB with a web-based GUI containing all of the metadata for over 400+ legacy applications, as well as, the proposed SAP To-be environment) enabling the LMP program to drive through the preparation, conceptual design, realization, and final prep phases to reach the first site launch
Ensuring overall risk management and compliance to governance standards across the program
Leadership of a team of 2 senior level managers and over 40 development / DBA / analyst staff, budget ($19M+) management and strategic support for the overall project team of over 3,000 end users
o Management and coordination of multiple levels of SAP consultants, expert subject matter consultants, and government personnel
In parallel, managed the development group on the Data Team involving the sourcing, cleansing, and migration of all data from the legacy environment for ALL army based systems to SAP
o Preparation of the entire project plan for all data activities including the implementation plans for over 29 army commands, depots, or bases
Participation on a Data Strategy Council (DSC) that governed all decisions regarding the entire data effort for the SAP implementation and consisted of executive level government staff, CSC staff, and other consulting firms
Arnold Industries, Inc. Lebanon, Pennsylvania 08/00 02/01
Director of LTL Information Systems (CIO for New Penn Motor Express)
Arnold Industries was one of the most profitably regional transportation & logistics companies in North East US and was comprised of New Penn Motor Express, Arnold Transportation Services, and Arnold Logistics. Since my departure, Roadway Corp purchased Arnold Transprotation Services and New Penn Motor Express. In my role, I was the highest IT executive (CIO) and managed all development, hardware operations, support and administration for the $300M+ Less-Than-Truckload (LTL) Division, New Penn Motor Express responsible for:
Management of a staff consisting of 2 managers and an indirect staff of 20+
Coordination of the team to partner with the business in the formulation of overall architecture strategy, all application development activities, and continuing support of any new and existing technology including:
o Execution and support of the existing second tier Infintium ERP financial and HR applications
o Management and support of internal operational systems, infrastructure, and external web based applications on a 24/7 basis for customers via www.newpenn.com, the LTL Divisions website
o All application development was performed in-house utilizing Java, C++, RPG IV, and ILE. Platforms, also, included the use of Citrix for all terminal location operations
Capital planning and forecasting, formulation of divisional goals and the communication of these objectives and priorities to the team, establishment of an overall governance structure, Gained overall control of all technology related activities for the corporation, and reported directly to the Sr. VP of Operations
Todosport Network Miami, Florida 3/00 08/00
Interim CFO / ERP Systems Consultant
Todosport Network was a start-up DOT.com company established in 12 countries throughout Latin America. The company contracted with Latin American athletes for their exclusive rights on the internet. Todosport designed and created their websites and all associated marketing. I was responsible for:
Reviewing the entire financial and technology infrastructure of the company
Researched and recommended the appropriate automated, fully integrated financial, e-commerce, and human resources web based ERP solution
o Completed a full assessment of each of the following ERP packages - Peoplesoft, SAP, Oracle, JD Edwards, and other 2nd Tier Products - including the compilation of a summary report explaining the similarities, differences, and overall best fit for the company
Conducted business process reviews, developed the strategy and overall project plan for the ERP implementation and lead of the successful implementation of the chosen solution (Peoplesoft)
Managed the communication of status to the board of directors
Created the internal processes for financial operations and associated IT support team
Advised the board on the appropriate staffing for the financial organization
o Assisted with the interviewing of the permanent CFO, Director of Accounting and Financial Controls, Financial Applications support team, and any additional resources, as determined
Aided in the preparation of financial statements, budgets, and models for potential investors
Participated in meetings with potential and existing investors and provided due diligence and helped to lead the company to the subsequent acquisition / merger by Umbro.com Americas
Federal Express Corporation / Comforce Technology Services Miami, Florida 3/98 03/00
Y2K/ERP Project Director LAC Division
The Latin America and Caribbean (LAC) Division of FedEx consisted of over 40 countries and 200+ sites. The company was executing a global implementation of Peoplesoft Financials & HR and the LAC, due to complexity, was the last division to be started. Additionally, the Y2K challenge was in front of the division. I was brought in by the divisional CIO to serve as the Project Director for the Peoplesoft Financials & HR implementation and Y2K Remediation project I reported directly to Project Management Office (PMO) and the LAC executive committee including the divisional CFO and CIO. As overall Project Director with an operating budget in the multi-millions the responsibilities for the ERP implementation included:
Management of a team responsible for the identification of all accounting, finance, and HR applications impacted by the implementation of Peoplesoft throughout the LAC Division
o Lead a team that analyzed 80+ legacy applications & ensured that all requirements were captured
Determination of which of the applications were to be replaced with what module (AP, AR, AM, GL, PM, HR) of Peoplesoft, classifying remaining applications per type of interface needed either to or from Peoplesoft, and reporting of all of this information to management
Included the management, coordination, cooperation, and partnership of a team comprised of the LAC FedEx ITD department, the LAC Finance department, Peoplesoft function consultants, and each individual Country Controller and their associated users of the applications
As the Y2K Project Director the responsibilities included:
Management and mentoring a team of 8 project managers with an overall group of 20+ team members with an indirect staff of 350+ dispersed in over 40 countries
o Leadership in the execution of all testing and associated remediations for 180+ applications, 5000+ embedded systems, 2000+ pieces of hardware and telecommunications, 75+ airport assessments, business continuance, contingency planning, and various other company specific projects.
Ensured overall risk management across the division
Control of an operating budget in the multi-millions
Development and maintenance of the overall project plan (using MS Project) and eporting of ongoing project status to all levels of management
o My team ensured the overall Y2K compliance of LAC for the SEC and to the FedEx shareholders
RepWorld Group of Companies - Miami, Florida 10/97-03/98
Vice President of Finance and IT / CIO
RepWorld Group consisted of a set of companies providing outsourced services to the transportation and logistics industry. I was responsible for:
Opened and managed the Americas office in Miami, Florida
Managing all aspects of accounting, finance and technology for the five companies
Maintenance and compliance of all monthly reporting requirements both internally and externally to the Board of Directors, Shareholders, and the appropriate governmental authorities
Ongoing support of all financial systems
Maintenance of all associated account reconciliations and build and leadership of support of staff
Federal Express Corporation - Miami, Florida 3/89 -10/97
Manager Controller / Financial Systems Manager
My professional career began with FedEx while completing my undergraduate degree. Upon graduation transferred to the Latin America and Caribbean, then, Region of the company that was comprised of a handful of recently purchased distribution companies throughout the region. I was responsible for:
Management of all financial applications development and support
o Designed and developed an application suite, the Caribbean Automated Accounting and Reconciliation System (CAARS based in VB), that automated the functions of Accounts Payable, Accounts Receivable (with Billing and Collections), Cash Management, Payroll and Benefits administration, and Tax for FedExs Caribbean distribution district (consisting of 25+ legal entities)
o Cut overall processing time from 14-20 days / month to 3 days / month and saving from $5K to $30K / month or $60K - $360K / year for each legal entity
o Managed the implementation including the training all of the local and international staff within the Caribbean on the system, as well as, providing all project and resource planning
o Trained an international staff in approximately 25 different Caribbean islands on all aspects of internal controls, automated systems, and cash receipts and disbursements including overnight travel throughout the Caribbean.
o My team, also, managed the development and implementation of a fixed asset application (FADS) that was successfully implemented throughout 40 countries in the LAC division
o Cut overall processing time for fixed assets from 7-10 days / month to 1-2 days / month and saving from $2K to $8K / month or $24K - $100K / year for each legal entity
Management of all financial accounting functions including accounts payable, accounts receivable, budget and planning, collections, financial reporting, and tax management for the Caribbean distribution District consisting of over 25 countries and 30+ locations
o Included the management of the Caribbean accounting and systems staff of 20+ employees in the coordination of the month end closing process, support of all financial systems, the maintenance and support of ongoing workload, and the organizing of various project work with counterparts in International Accounting at the corporate headquarters
o Ensured overall risk management and adherence to control standards
o Maintained tax compliance for varying governments within differing International locations
o Maintained and prepared financial statements for all island locations including the translation of approximately nine different currencies into US dollars for consolidation purposes
Operations Auditor - FedEx Memphis Hub 3/89 - 5/92
o Managed an operations audit of a specific area of the main operations hub located in Memphis, Tennessee. Also, managed part of a Truck offload and outbound operation.
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Skills: |
AREAS OF EXPERTISE
Application Development Leadership / Mentoring Resource Management
Compliance / SOX / HIPAA P&L / Financial Management Strategic & Tactical Planning
Consulting Services PMOs Streamlining
ERP Solutions Process Improvement / Integration Talent Acquisition / Retention
Global / International Business Production Support / Operations Technical Consultancy
Internet / Intranet / B2B / B2C Project / Program Management Vendor Management
HIGHLIGHTS & SELECTED ACHIEVEMENTS
Seasoned professional with over 19 years of experience in Information Technology
Over 15 years background managing technology together with all strategic & tactical planning actions, all financial resource management and budgeting activities ranging from $.5M to $30M+ in scope, including the leadership of resources, client and vendor management, both local and remote, and the management of staffs from 10 to 40+ direct reports to 15 managers and 350 indirect reports
Over 14 years experience in systems development and support utilizing CMMI, ITIL, RAD, SDLC, and all PMI/PMBOK project management principles and best practices including the application of standardized, quality oriented project lifecycle process from project initiation to requirements to design to construction to test to implementation to project close and subsequent transition to production support
13 years experience within the global arena managing technology operations spanning applications development & support to infrastructure & telecommunications to overall strategy & program management in over 40 countries coupled with a Masters of International Business Administration (MIBA) degree
Over 8 years experience PMOs including the implementation of PMOs at the corporate level
8+ years experience with ERP / Enterprise wide solution implementations and delivery including:
o 1 Peoplesoft HR and Financials (HR/GL/AM/AP/AR/Payroll) for FedEx's Latin America and Caribbean Division ($400M+, 40 countries, and over 200 locations)
o 1 Peoplesoft full suite for a Latin America based start-up dot.com including the evaluation, selection, and subsequent implementation (Lawson, JD Edwards, SAP, and Oracle were considered)
o 1 SAP R/3 for the US Army's Logistics Modernization Program (largest global SAP implementation ever attempted with an operating budget alone of $1.4B and over 400 legacy applications), encompassing all manufacturing, supply chain operations, and financial processes (FI/CO);
o 1 PS Financials & HR; 1 SAP manufacturing & supply chain - $20B global auto parts manufacturer
o 1 SAP HR and supply chain for a $15B utility with the SAP financials implementation (in progress)
8+ years of risk management across programs & enterprises with compliance (SOX, HIPAA,COBIT, etc.)
7+ years of consulting services experience with 2+ years with a Big 4 firm, Ernst & Young including all phases from sales to solutioning to due diligence to contract negotiations to services delivery
6+ years e-business experience managing website development for high transaction applications spanning B2B, B2C, and intranet including all content management and e-commerce functions
Program / Portfolio Management including the management of IT project portfolios over $30M in scope including the planning, blueprinting, design, development, and implementation of over 100 projects
Fully experienced and comfortable communicating with individuals from highly technical staff members to the Board of Directors to external customers
Overall, a diverse technology background including the management of applications development, integration, and maintenance, enterprise solutions including ERPs, architecture planning, infrastructure, hardware, data center operations, R&D, telecommunications, production support, project/program management, and strategic planning coupled with a roll-up the sleeves work ethic
TECHNICAL EXPOSURE
Software & Tools: All MS products Access, Excel, Exchange, Outlook, PowerPoint, Project, Word, Visio; Citrix, Crystal Reports, Domino.doc, Lotus Notes, Novell, Primavera, NIKU Clarity, EAI Sun SeeBeyond eGate & CAPS, VPNs, VRU/IVRs (Call Center), etc;
Databases: Oracle, DB2, SQL Server, MS Access
ERPs: Infinium, JD Edwards, Lawson, Peoplesoft, SAP, Oracle
Hardware: PCs, Macs, Mainframes, LANs, WANs, PBXs, Firewalls, Hubs, Routers, and Switches
Web / Internet: ASP, CGI, Coldfusion, Domino, EJB, Flash, HTML, Java, JavaScript, J2EE, JSP, .NET, Perl, XML; Apache, IIS, WebSphere, Google Search Appliance, CORBA Framework, Video servers
Operating Platforms: AS400s, IBM 370, OS/390, Unix, Windows NT/2000/2003, XP
Other Languages: COBOL, C, C++, CICS, EDI, IMS, IDMS, JCL, MVS, PL/SQL, PowerBuilder, RPG / ILE, VB
Processes: CMMI, ITIL, RAD, PMI / PMBOK, SDLC, SQA, process definition & integration
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Education: |
EDUCATION
NOVA SOUTHEASTERN UNIVERSITY - Fort Lauderdale, Florida
Master of International Business Administration (MIBA) 03/09/96
GPA: 3.9 Overall
MEMPHIS STATE UNIVERSITY - Memphis, Tennessee
Bachelor of Business Administration (BBA) in Accounting & Management 12/14/91
GPA: 3.1 Overall
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Endorsements
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Mark has received 7 endorsements.
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Mark has endorsed 0 Members.
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Rank |
Title |
Location |
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Actions |
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8.890 |
Senior Business Analyst, Derivatives, Commodities, Calypso, Murex, Wall Street S |
US-Illinois-Chicago |
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Details
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7.816 |
VP Sales, Sales Manager, Business Development Specialist |
US-California-San Diego |
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Details
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7.453 |
System Engineer / IT Project Manager |
US-Florida |
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Details
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1.001 |
Bilingual and Diverse Professional |
US-Arizona-Phoenix |
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Details
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1.001 |
Project Manager |
US-Washington-Bellevue/Redmond |
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Details
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1.001 |
Business Development/Finance Director |
US-New York |
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Details
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1.001 |
Director of Marketing & Business Development |
US-Florida-Ft. Lauderdale |
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Details
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