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Title: |
Telephony Engineer
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Location: |
US-South Dakota-East/Sioux Falls
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Work History: |
JEFFERY S. GILLILAND
4701 E 3rd ST
Sioux Falls, South Dakota 57110
(605) 275-2412 (605)357-5409
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OBJECTIVE: Obtain a challenging position as a digital switch engineer.
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PROFESSIONAL EXPERIENCE
Midcontinent November 1999 to Present
Communications
POSITION: SWITCH ENGINEER for DMS 500 Super Node VOIP
Maintains DMS 500 CS2K and Taqua Soft Switch translations,15kMSS. Job duties consist of complex translations, testing and diagnostic checks on systems, components, trunks, IP trunks, service circuits and lines. Building and turning up DS1’s, Routing, Rate Centers, ACD groups, Centrex groups, Servord features, and Provisioning of local lines. Utilized the Helmsman maintenance software, NAMS software, troubleshoot and diagnose installation and connection problems. Maintain Dram recordings for route treatments, back up billing and daily images. And building of voicemail boxes. Programming Nortel Gateway controllers, IEMS
United States Army July 1998 to November 1999
Fort Hood, Texas
POSITION: COMMUNICATIONS NCOIC for Inside/Outside Plant Operations.
Maintains communications for over 23,000 subscribers. In charge of 28 soldiers. Job duties consist of testing and diagnostic checks on systems, components, trunks, service circuits and lines. Diagnosed and perform corrective and preventative maintenance on a Nortel SL-100 central office switch, comprised of a Supernode, Enet, OC3 fiber ring network, T-1's, and seven remote switching centers (RSC's) Utilized the Helmsman maintenance software. Operated a telephone trouble desk to troubleshoot and diagnose installation and connection problems. Supervises the installation, maintenance, quality control, and accountability of all active work orders for telephone and Local Area Network (LAN) on the installation.
United States Army September 1997 to May 1998
Larson Barracks, Germany
POSITION: S-3 OPERATIONS SERGEANT/ NETWORK SYSYTEM TECHNICIAN.
Responsible for the planning, deployment, and control of a forward deployed Mobile Subscriber Equipment (MSE) Battalion; which consist of over 1000 soldiers. Identify problem areas and direct configuration and installation of 124 signal shelters. Established the first Garrison Training Network (GTN) which provide technical trouble shooting classes on all software and signal shelters for V CORPS.
United States Army May 1995 to September 1997
Larson Barracks, Germany
POSITION: NODE CENTER SWITCH SUPERVISOR.
Installs, operates, supervises and performs unit level maintenance on system
control center, node center switch, extension node switches, associated multiplexing, net radio interfaces equipment, communications security devices and remote transmission radios; troubleshoots to the board level using digital multimeters, computer terminals with diagnostic readouts and board level LEDs and configuration switches. Provided technical assistance troubleshooting, and electromechanical repairs. Established first NATO relations interface in Europe with the MSE signal equipment.
United States Army October 1987 to May 1995
Fort Hood, Texas
POSITION: NODE CENTER SENIOR SWITCH OPERATOR.
Installed, operated and maintained a TTC-46/47/48 digital switching shelter. Supervised and provided technical assistance during initialization, troubleshooting, and electromechanical repairs. Fielded Mobile Subscriber Equipment (MSE) for the Army.
EDUCATION and TRAINING
2008 DMS250 Maintenance course length: 1 week
Sioux Falls, South Dakota
2007 DMS SuperNode Maintenance course length: 1 week
Sioux Falls, South Dakota
2006 Mutiservice Switch 15k course length: 1 week
Raleigh, North Carolina
2005 Succession Translations course length: 1 week
Raleigh, North Carolina
2005 Succession Packet Trunking IP course length: 1 week
Raleigh, North Carolina
2003 Taqua Soft Switch Translations
Richardson, Texas course length: 1 week
2001 Call Center CCMIS Applications course length: 1 week
2000 Nortel DMS SuperNode Translations
Raleigh, North Carolina courses length: 1 week
1998 Nortel Meridian SL-100 Maintenance Richardson, Texas courses length: 4 weeks
1997 Enhanced Software Update for Tactical Communications
Larson Barracks, Germany course length: 2 weeks
1997 Unit Drug and Alcohol Coordinator
Leighton Barracks, Germany course length: 1 week
1996 North Central Institute, General Studies
Clarksville, Tennessee 28 credit hours
1994 Central Texas Collage, Emergency Med. Tech
Fort Hood, Texas course length: 12 weeks
1992 Basic Noncommissioned Officer Course (BNCOC)
Fort Gordon, Georgia course length: 12 weeks
1992 Network Switching Retrofit
Fort Hood, Texas course length: 1 week
1991 Mobile Subscriber Equipment (MSE) Node Center Switch Repair ASI V4
Fort Gordon, Georgia course length: 5 weeks
1989 Primary Leadership Development Course (PLDC)
Fort Hood, Texas course length: 4 weeks
1989 Mobile Subscriber Equipment (MSE) Network Switch Operator Fort Hood, Texas course length: 4 weeks
1988 Airborne School course length: 3 weeks
Fort Bragg, North Carolina
1986 Air Assault School course length: 2 weeks
Fort Campbell, Kentucky
1986 4TH USATSCH Telecommunications Operator
Cedar Rapids, Iowa course length: 3 days
1985 Combat Tactical Communications Operator
Fort Gordon, Georgia course length: 10 weeks
1982 Diploma, Marshalltown High School, 1982
Marshalltown, Iowa
QUALIFICATIONS
SECURITY CLEARANCE
Secret Clearance, awarded 1985
OPERATING SYSTEMS AND SOFTWARE EXPERIENCE
Windows XP, Access, Excel, NT,T-1's ISDN PRI
ODS Hubs, Cisco Routers, Sunset T-10, Dynatel 965,UE9000
AccessNode, AcessNode Express., Startel voicemail system.
INTERNET PROFICENCY
Thorough understanding of the Internet, search engines, and Microsoft
Internet Explorer
AWARDS AND HONORS
SERGEANT MORALES CLUB MEMBER
SERGEANT AUDIE MURPHY MEMBER
MERITORIOUS SERVICE MEDAL 2 awards
ARMY COMMENDATION MEDAL 6 awards
ARMY ACHIEVEMENT MEDAL 8 awards
GOOD CONDUCT MEDAL 4 awards
SOUTHWEST AISA MEDAL
KUWAIT LIBERATION MEDAL
EXPEDITIONARY MEDAL
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Skills: |
PROFESSIONAL EXPERIENCE
Midcontinent November 1999 to Present
Communications
POSITION: SWITCH ENGINEER for DMS 500 Super Node VOIP
Maintains DMS 500 CS2K and Taqua Soft Switch translations,15kMSS. Job duties consist of complex translations, testing and diagnostic checks on systems, components, trunks, IP trunks, service circuits and lines. Building and turning up DS1’s, Routing, Rate Centers, ACD groups, Centrex groups, Servord features, and Provisioning of local lines. Utilized the Helmsman maintenance software, NAMS software, troubleshoot and diagnose installation and connection problems. Maintain Dram recordings for route treatments, back up billing and daily images. And building of voicemail boxes. Programming Nortel Gateway controllers, IEMS
United States Army July 1998 to November 1999
Fort Hood, Texas
POSITION: COMMUNICATIONS NCOIC for Inside/Outside Plant Operations.
Maintains communications for over 23,000 subscribers. In charge of 28 soldiers. Job duties consist of testing and diagnostic checks on systems, components, trunks, service circuits and lines. Diagnosed and perform corrective and preventative maintenance on a Nortel SL-100 central office switch, comprised of a Supernode, Enet, OC3 fiber ring network, T-1's, and seven remote switching centers (RSC's) Utilized the Helmsman maintenance software. Operated a telephone trouble desk to troubleshoot and diagnose installation and connection problems. Supervises the installation, maintenance, quality control, and accountability of all active work orders for telephone and Local Area Network (LAN) on the installation.
United States Army September 1997 to May 1998
Larson Barracks, Germany
POSITION: S-3 OPERATIONS SERGEANT/ NETWORK SYSYTEM TECHNICIAN.
Responsible for the planning, deployment, and control of a forward deployed Mobile Subscriber Equipment (MSE) Battalion; which consist of over 1000 soldiers. Identify problem areas and direct configuration and installation of 124 signal shelters. Established the first Garrison Training Network (GTN) which provide technical trouble shooting classes on all software and signal shelters for V CORPS.
United States Army May 1995 to September 1997
Larson Barracks, Germany
POSITION: NODE CENTER SWITCH SUPERVISOR.
Installs, operates, supervises and performs unit level maintenance on system
control center, node center switch, extension node switches, associated multiplexing, net radio interfaces equipment, communications security devices and remote transmission radios; troubleshoots to the board level using digital multimeters, computer terminals with diagnostic readouts and board level LEDs and configuration switches. Provided technical assistance troubleshooting, and electromechanical repairs. Established first NATO relations interface in Europe with the MSE signal equipment.
United States Army October 1987 to May 1995
Fort Hood, Texas
POSITION: NODE CENTER SENIOR SWITCH OPERATOR.
Installed, operated and maintained a TTC-46/47/48 digital switching shelter. Supervised and provided technical assistance during initialization, troubleshooting, and electromechanical repairs. Fielded Mobile Subscriber Equipment (MSE) for the Army.
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Education: |
2008 DMS250 Maintenance course length: 1 week
Sioux Falls, South Dakota
2007 DMS SuperNode Maintenance course length: 1 week
Sioux Falls, South Dakota
2006 Mutiservice Switch 15k course length: 1 week
Raleigh, North Carolina
2005 Succession Translations course length: 1 week
Raleigh, North Carolina
2005 Succession Packet Trunking IP course length: 1 week
Raleigh, North Carolina
2003 Taqua Soft Switch Translations
Richardson, Texas course length: 1 week
2001 Call Center CCMIS Applications course length: 1 week
2000 Nortel DMS SuperNode Translations
Raleigh, North Carolina courses length: 1 week
1998 Nortel Meridian SL-100 Maintenance Richardson, Texas courses length: 4 weeks
1997 Enhanced Software Update for Tactical Communications
Larson Barracks, Germany course length: 2 weeks
1997 Unit Drug and Alcohol Coordinator
Leighton Barracks, Germany course length: 1 week
1996 North Central Institute, General Studies
Clarksville, Tennessee 28 credit hours
1994 Central Texas Collage, Emergency Med. Tech
Fort Hood, Texas course length: 12 weeks
1992 Basic Noncommissioned Officer Course (BNCOC)
Fort Gordon, Georgia course length: 12 weeks
1992 Network Switching Retrofit
Fort Hood, Texas course length: 1 week
1991 Mobile Subscriber Equipment (MSE) Node Center Switch Repair ASI V4
Fort Gordon, Georgia course length: 5 weeks
1989 Primary Leadership Development Course (PLDC)
Fort Hood, Texas course length: 4 weeks
1989 Mobile Subscriber Equipment (MSE) Network Switch Operator Fort Hood, Texas course length: 4 weeks
1988 Airborne School course length: 3 weeks
Fort Bragg, North Carolina
1986 Air Assault School course length: 2 weeks
Fort Campbell, Kentucky
1986 4TH USATSCH Telecommunications Operator
Cedar Rapids, Iowa course length: 3 days
1985 Combat Tactical Communications Operator
Fort Gordon, Georgia course length: 10 weeks
1982 Diploma, Marshalltown High School, 1982
Marshalltown, Iowa
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Endorsements
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Jeff has received 1 endorsement.
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Jeff has endorsed 3 Members.
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Rank |
Title |
Location |
Status |
Actions |
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4.028 |
Experienced product development & test engineer |
US-Texas-Austin |
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Details
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4.028 |
Senior Systems Engineer - Blackberry Server Administrator |
US-Georgia-Atlanta North |
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Details
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1.001 |
Entry Level Software Test Engineer |
US-California-Sacramento |
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Details
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