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Professional Profile of Karen -- CVA Deployment Coordinator/Easyship Migration Project Manager/Coordinator
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Title:
CVA Deployment Coordinator/Easyship Migration Project Manager/Coordinator

Location:
US-Arizona-Phoenix

Work History:
EXPERIENCE
1/06-8/08 CVA Deployment Coordinator/Easyship Migration Project Manager/Coordinator- DHL Express (USA)
• Contract position through Yoh Company for DHL (North American IT Headquarters – Scottsdale AZ).
• Review/validate all 3PV/Easyship Migration request forms for completeness and accuracy and determine necessary actions.
• Analyzing business accounts to determine system needs.
• Manage all activities associated with migration of legacy systems to SAS compliant systems from analysis to implantation and removal of legacy systems.
• Order equipment and verify/track equipment deliveries.
• Monitor activities to ensure service level agreement is achieved.
• Notify all applicable parties of deployment activities.
• Provide statistical information as required.
• Provide Customer, Vendors and DHL staff status updates on projects.
• Manage/Coordinate activities with Customers, Vendors and DHL.
• Arrange project authorization and set up project in corporate system.
• Record all applicable information in trouble ticket system.
• Instrumental in the completion of a top 5 customer conversion from legacy Airborne system to SAS compliant Easyship system by managing the deployment of the over 150 new systems to over 100 locations.
• Order equipment and verify/track equipment deliveries.
• Monitor activities to ensure service level agreement is achieved.
• Notify all applicable parties of deployment activities.
• Provide statistical information as required

1/04-1/06 Project Administrator/Coordinator – Rockwell Automation/Manpower
• Assist in proposal/quote of new projects.
• Arrange project authorization and set up project in corporate system.
• Verify equipment pricing.
• Order equipment and verify/track equipment deliveries.
• Track employee hours for budgetary/salary purposes.
• Arrange for project invoicing and track payment.
• Produce and maintain project binders and customer project manuals.

3/00-11/03 Sr. Administrative Coordinator, Clinical Operations - Managed Health Network (MHN)
• Assisted various executives including: Vice-Presidents, Director of Clinical Operations, and Regional Medical Directors by maintain calendars, scheduling meetings, making travel arrangements, producing expense reports and quarterly audit reports.
• Transcribed the clinical/medical notes to computer system and schedule reviews and appeals, within strict healthcare timelines.
• Created and maintained authorization notification system for auditory and accreditation purposes.
• Produced and edited all authorization, denial and appeal letters.
• Planned and coordinated department relocations.
• Established and managed databases to monitor productivity and case distribution.
• Tracked treatment authorizations.
• Trained administrative staff on department operations and procedures.
• Served as department troubleshooter.
11/99 – 3/00 Executive Administrative Assistant - Fireman’s Fund Insurance Company
• Temporary position through Interim Services.
• Support Vice Presidents by maintaining calendars and making travel arrangements.
• Produce monthly/quarterly reports and processed expense and claims reports.
• Scan/edit treaties.

4/97 – 9/99 Project Coordinator –Video Images Inc.
• Scheduled and managed engineering, installation, checkout, software programming and system integration for all projects.
• Contact between the Customer and the Company for all projects from sale to completion.
• Maintained computer and manual project files and gross profit reports.
• Maintained and edited project management computer software program.
• Tracked equipment purchases and employee hours for budgetary/salary purposes.
• Produce customer operations manuals and training materials.
•
9/95 - 4/97 Executive Secretary/Resume Administrator - PDS Technical Services (Formerly IDI Corp)
• Prepared reports, documents and letters for the president and owner of the company.
• Organized and maintained computer and manual resume filing system. Maintained employee files.
• Organized and scheduled corporate meetings.
• Made travel arrangements and order all office supplies and equipment.
• Assisted sales staff and recruiters.
• Wrote weekly sales and activity reports.

6/94 – 8/95 Administrative Specialist - GE Medical Systems/TAD Temporary Services
Administrative Assistant - ProStaff Temporary Services
• Supported engineering, sales and marketing staff by preparing and producing documents, charts, contracts and reports.
• Compiled/entered data for new computer.
• Organized travel arrangements.
• Problem solved between the public and interoffice personnel.

1987 – 1994 Professional Stage Manager - Professional Ballet and Theatre Companies (Cleveland San Jose Ballet, New American Theatre, Cleveland Play House, Utah Shakespearean Festival, GeVa Theatre)
• Managed full scale productions from the design and pre-production stage through technical rehearsals, performance and post-production phase.
• Served as the communicator between directors, choreographers, designers, staff and performers.
• Arranged and ran all rehearsals and performances.
• Established and maintained all play and ballet records.
• Solved live performance problems.
• Hired, trained, scheduled and supervised all extra performers and backstage crews.
• Organized all scenery changes.
• Enforced basic agreements for a variety of unions.


Skills:
• Excellent communications skills and problem solving skills.
• Excellent organizational and planning skills.
• Multi-task oriented.
• Excellent computer skills: Literate in Microsoft Office (Word, Excel, PowerPoint, Access), WordPerfect, Lotus Notes, AS400, Visio and other programs.


Education:
B.F.A - Theatre/Stage Management, University of Wisconsin-Milwaukee, 1987



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