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Title: |
Project Manager
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Location: |
US-Arizona-Phoenix
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Work History: |
Christopher A. Patrick
4433 E Rock Wren Rd, Phoenix, AZ 85044
Ph: 847-757-6163 Email: cap@chris-patrick.com
WORK EXPERIENCE
March 2006 - June 2008
American Express, Inc., Phoenix, AZ
Network Technical Operations Analyst
Managed projects and associated vendor relationships for 140+ credit card processing/card production vendors. Lead Project Manager for Global Network Services Vendor Management. Produced annual net revenue of $500K on $1.5M gross, including associated finance, forecasting, and budgeting activities. Completed the successful re-engineering of the GNS Vendor Management Processes resulting in an associated cost savings of 20%. Negotiated critical business points on all GNS Vendor contracts. Created, administered, and managed compliance workflows for GNS Vendors.
September 2004 – March 2006
eDOC Communications, Phoenix, AZ
Business Development Account Manager
Selected for started-up of west coast office and developed associated business relationships. Procured digital/offset printing, ecommerce programs, and other project management services. Oversaw $500K in annual revenue for 6 key national accounts.
May 2002 – September 2004
Affiliated Computer Systems (ACS), Schaumburg, IL
External Training Account/Sourcing Manager
Managed global rollout/ongoing lifecycle management of Leadership and Ethics and Compliance training program. Trained 750 external client employees annually at off site seminars as account manager for External Sales Training. Provided fulfillment and logistical support for end-to-end training deliveries. Enforced corporate standards for document warehouse division. Provided reporting, evaluation, and creation of project plans for client retention and acquisition campaigns.
May 2000 – May 2002
Motorola, Inc., Schaumburg, IL
Training Coordinator – Motorola University
Managed training documentation printing/shipping with 5 global vendors, 50 instructors and 10 program managers for all Motorola University training delivered in the U.S. Created e-learning programs and billing process for $3M of operating expenses for the University. Created processes for handling of training documentation that established cost saving measures/quality gates for material management departments, resulting in 25% cost reduction.
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Skills: |
See Resume
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Education: |
EDUCATION
Roosevelt University, Schaumburg, IL
Bachelor of Arts, Business Management
Expected December 2008
ESI, Schaumburg, IL
Project Management Coursework
May 2001 – May 2003
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