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Title: |
Project Manager/Coordinator/Business Analyst
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Location: |
US-Arizona-Phoenix
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Work History: |
IT Operations Manager, The Center for Research Libraries, 6050 S. Kenwood Dr., Chicago, IL 60637. (1996 2002)
Managed a staff of technicians and librarians for various technology projects.
Project lead on Brazilian Government Digital Document Migration Project.
Performed systems administration duties managing file, web and email servers in Microsoft and Unix environment.
Responsible for entire IT annual budget procuring and implementing projects.
Initiated and delivered scan to CD circulation project.
Supported end user hardware and software applications (Microsoft, Library Specific).
Programmed and maintained HTML and Microsoft Access databases (design, tables, forms, reports).
Sound project management skills, including task estimation, time management and project communications.
Advised management on IT matters and technologies benefiting the company.
Worked with clients and technical support personnel from around the world.
IT Products & Services Senior Client Consultant, Enterprise Technology Services, Phoenix, AZ (2007 2008)
Used Microsoft Project and followed PM best practices in the 5 phases of project management to manage multiple IT projects including server migrations, Co-Location moves and server consolidations.
Duties also included issue tracking and resolution, forecasting, coordinating project activities, status reporting, relationship building and document sharing using Sharepoint.
Made specific technological recommendations to clients based on needs analysis to improve business processes resulting in cost savings including: disaster recovery plans; server and desktop virtualization; VoIP, hosted phone solutions and more.
Grew ETS client base thru prospecting techniques including networking, e-marketing, presentation hosting, written letter campaigns and cold calling.
Worked closely with vendor partners and representatives to close business including: Microsoft, Cisco, Citrix, Fortinet, Tripp Lite, C3IP Communications, Compellent Storage Devices, Zenith Data Systems and Lenovo.
Digital Office Equipment Senior Account Manager, Unicopy Digital Business Systems, Toshiba, Muratec, Kyocera and Sharp Copiers, Printers, Fax Machines and Scanning Solutions, Tempe, Arizona (2003 2007)
2006 Salesperson of the Year.
Consistently ranked 1 or 2 in monthly sales revenue.
Accounted for 28.7% of sales teams annual revenue.
Managed current customer accounts and exhibited exceptional customer service skills.
Document Management Solutions Expert (SharpDesk, Reform, Doc2Net, LibertyNet).
Demonstrated creative prospecting and strong closing skills.
Worked with leasing companies, lease buyouts and contract negotiations.
Strongly proficient in Sales Force Automation (SFA) CRM application.
Hydrogen Fuel Cell/On-Site Energy System Business Development Contractor, H2Power LLC., Glendale, Arizona (2007 2008)
Built $6 million sales pipeline for on-site energy systems working with the most well known energy consumers in the Phoenix metropolitan area.
Assisted in the startup, organization and advancement of an alternative energy company.
Responsible for the very first sale in the World of an On-Site Energy system for H2Power, LLC.
Cultivated trust relationships with plant managers, engineers and operations managers.
Network Engineer, Affordable Computer Services (VAR), Chicago, IL (1994 1996)
Performed hardware testing to diagnose PC/Server/Printer problems.
Replaced hardware components including: motherboards, interface cards, processors, memory chips, monitors, network cables, ribbon cables, floppy drives, hard drives
etc.
Handled helpdesk support and remote troubleshooting on PC software and server issues.
Understood system files, disk partitioning, identify major Windows components, utilize Windows system tools, installed and troubleshoot software.
Diagnose and resolve network connectivity issues.
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Skills: |
Communication tools: mobile voice, audio conferencing, E-mail, instant messaging, videoconferencing, web conferencing (Netmeeting).
Knowledge areas: VoIP, Virtualization (desktop, server, storage), networks (infrastructure, design, availability, security, data center and applications, unified communications)
Network configuration & administration, VPN, security, database administration, data conversion.
SQL knowledge including: building multi-table databases, storing and retrieving, value expressions, relational operators, nested queries and recursive queries.
Strong proficiency in Word, Excel, PowerPoint, Access, Visio.
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Education: |
Education and Certifications:
Northern Illinois University, B.S. Finance, 1992
Northern Illinois University, M.S. Management Information Systems, 1993
Northern Illinois University, Spanish Minor, 1992
MCSA, MCP, MCSE, CCNA
Associations:
Critical Issues Manager, External Relations Committee, Project Management Institute (PMI - 2008)
Oversaw and worked with each of the directors of the PMIs outreach programs including: corporate, academic, community and marketing public relations/advertising.
Utilized administrative, project management and process improvement skills in areas of volunteer coordination and External Relations communications management and vendor relations management.
Reported directly verbally and in written form to the VP of External Relations.
Authored RFP seeking advertising company for the PMI.
Managed and modified website using Affiniscape software tool.
Phoenix Chapter President, Association of Information Technology Professionals (AITP - 2008)
Presided over all meetings and communicated with chapter members on events.
Scheduled speakers and meeting places for technical meetings and other chapter events.
Managed chapter officers and provided direction on chapter initiatives including membership drives.
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Endorsements
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Tim has received 1 endorsement.
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Tim has endorsed 0 Members.
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Rank |
Title |
Location |
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3.522 |
Financial Engineer |
US-Illinois-Chicago |
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Details
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Public Messages
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