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Title: |
Michael A Era
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Location: |
US-Nebraska-Omaha
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Work History: |
2007-Current West Inc. Omaha, NE
Software Quality Assurance Analyst
Team lead supporting DirecTV.
∙ Provide test plans to layout the functional testing process.
∙ Responsible for breaking up subsections and assigning them to qualified personnel.
∙ Review client L.O.E’s and requirements to help determine logical flow paths.
∙ Responsible for determining what functionality of a system QA is willing to test.
∙ Report on all issues, defects and logs during entire pre-production environment.
∙ Create Test Cases and Test summaries.
∙ Provide onsite support during implementations.
∙ Assign workload to members of my testing staff.
∙ Team Lead for Documentation Update Group which is responsible for all SDLC documentation for all of the Quality Assurance Groups within West Interactive Corporation.
1999-2007 CSG Systems Inc. Omaha, NE
Systems Development Engineer II
Technical development supporting nightly batch cycle to resolve all abends and ensure that critical service level agreements were met.
∙ Consulted with customers to determine requirements for product enhancements.
∙ Coded programs to meet user specifications and created the data to fully verify
accuracy of program processing.
∙ Supported nightly batch cycle, relentlessly researching problems to determine
the cause of and solution to any issues that occurred.
∙ Developed process efficiencies resulting in lowered run times and CPU usage
∙ Development programmer on Batch Cycle Support team
∙ COBOL, TSO, ROSCOE, JCL, CICS,INFOMAN, CA7, Office Suite, Windows NT, Windows 2000, Windows XP.
∙ Receive, code, test, and implement projects into production environment.
∙ Assisted and highly involved in testing and splitting data to create new cycle.
∙ On call Rotation to support Daily Cycle.
∙ Assistant manager while working days.
∙ Involved in Business Resumption.
∙ Debug, fix, and implement code for production issues.
1998-1999 Profitstar Inc. Omaha, NE
Software Developer - Programmer analyst
∙ Coded, tested and implemented changes for banking software suite.
∙ Delphi III, Delphi IV, Visual Basic, MS Office, Windows 95, Windows 98.
1998-1998 Distribution Management Systems Inc. Omaha, NE
Associate Programmer - Software Engineer
∙ Coded, tested and implemented changes to revised edition software.
∙ COBOL, UNIX, MS Office, Windows NT.
∙ Responsible for quality inspections.
1997-1998 Providence Management Inc. Omaha, NE
Maintenance Supervisor
∙ Responsible for employee daily activities.
∙ Responsible for all Maintenance requests and on call for over 2500 apartments.
1991-1997 Unites States Marine Corps
Corporal/N.C.O.I.C./A.N.C.O.I.C./Q.A.R./C.D.I.
∙ Non-Commissioned Officer in charge of training, hazardous materials.
∙ Trained fellow Marines in all aspects of formal and informal materials. Rewrote technical publications.
∙ Managed and supervised work center of up to 20 personnel at a time. Maintained and implemented safety and security programs. In charge of ordering, shipping, and receiving of all parts, supplies, and necessary equipment.
∙ Information systems include NALCOMIS, TACL, and database administration.
∙ Avionics Technician - basic electrician, electronics specialist, fixed wing/rotary electrician, generator mechanic, Collateral Duty Inspector for both organizational and intermediate levels.
∙ Mobile Facilities – HVAC specialist, Generator mechanic, Collateral Duty Inspector, Quality Assurance Representative, Responsible for all power supplements for entire 3rd Marine Air Wing, and Marine Aviation Logistics Squadron.
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Skills: |
Testing Tools: Hammer CallMaster, Quality Center, Test Explorer, Microsoft Office Suite.
Programming Languages: COBOL, COBOL II, and JCL.
Familiar with Visual Basic, C, Delphi, Unix, Flash, and HTML.
Screen Editors: TSO, ROSCOE, CA-7, INFOMAN, CICS, Microfocus, Putty Tunnel.
Utilities: DYL280, SYNCSORT, EASYTRIEVE, IDCAMS, IEBGENER, UDACS, FTP.
Software Engineer with 10 years of IT experience. Skilled in analysis, design, coding and debugging of computer programs. Proven ability to recognize, develop, and implement opportunities for process improvements and efficiencies that lower processing costs and run times. Familiar with communication networks, and infrastructure.
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Education: |
Bellevue University
B.S. - Management Information Systems
Creighton University
Mainframe Computer Programmer Certification
Metropolitan Community College
Business Management/Human Resources Management/General Studies
Navy Marine Corps Education
Environmental Protection Agency Certification
University of California
Business/General Studies/AutoCAD
Navy Marine Corps Education
Quality Assurance Certification
University of Maryland
Oceanography/General Studies
NAS MEMPHIS
Basic Electronics Certification
Avionics Fixed Wing Electronics Certification
Avionics Rotary Electronics Certification
Generator Repair Certification
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Endorsements
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Michael has received 0 endorsements.
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Michael has endorsed 4 Members.
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Rank |
Title |
Location |
Status |
Actions |
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9.407 |
IT Manager |
US-Texas-Austin |
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Details
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7.060 |
network admin/Field engineer |
US-Arizona-Phoenix |
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Details
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5.772 |
entry level programmer |
US-Illinois-Chicago |
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Details
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4.171 |
helpdesk consultant |
US-New York-New York City |
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Details
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Public Messages
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