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Title: |
Business Analyst
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Location: |
US-California-San Bernardino/Palm Springs
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Work History: |
PROFESSIONAL EXPERIENCE
Self-employed, Rancho Cucamonga, CA 2006-Present
Accounting/Marketing Coordinator
Create financial spreadsheets for accountability of profit and loss records. Forecast group budget for the upcoming fiscal period. Assess target markets for merchandizing, by using presentation, promotion, and sales knowledge. Formulate, direct, and coordinate marketing activities with promotion managers. Consult product development teams on design specifications.
SBC, Pasadena, CA 2000-2006
Solution Integration Manager, 2004-2006
Managed accounts from start to completion. Integrated and developed interdepartmental solutions for high priority, Fortune 500 projects. Project manager for all RFP solutions packages. Sold products and services ad hoc per customer. Moderated meetings with departmental managers to review and prepare RFP responses. Kept abreast of new telecommunications technologies and designed network solutions. Evaluated budgets, expenditures, and profit-loss projections. Negotiated contracts with vendors to ensure maximum profitability. Manage service level agreements to ensure excellent customer satisfaction.
• Short turnaround expectation on AT&T project caused employee productivity issues. Worked days, nights, and weekends to meet deadline through management strategies and to reassess work priorities. Completed project by due date.
Supervisor, Network Engineering, 2001-2004
Supervised and coached employees in daily business operations. Conducted performance evaluations. Managed multiple projects simultaneously. Negotiated costs and benefits for assignments involving cross-functional teams. Participated in standardization team and facilitated meetings with cross-regional groups. Coordinated projects to avoid deadline inconsistencies and mentored employees to encourage performance. Provide feedback on equipment capacity to upper management on a continual basis.
• Led team that predicted unnecessary budget expenditures on space rentals. Adjusted budget according to exact requirements. Saved SBC $200K in monthly recurring costs.
Integrated Planner, 2000 - 2001
Initiated applications in accordance to company standards, collocation guidelines and agreements. Defined and integrated planning directives into a single planning trigger. Resolved technical issues and led interdisciplinary and interdepartmental teams to resolve problems with strategic projects, mandates, and statewide initiatives. Instructed and led team of collocation capacity managers to maximize results. Maintained open communication policy with workgroups and monitored individual productivity. Provided constructive feedback and prioritized tasks by level of importance in order to streamline work flow and avoid unnecessary time expenditures.
• Standardized intra-office, switch-to-switch template to assess fast packet equipment locations.
Pacific Bell, San Ramon, CA 1999-2000
Equipment Engineer
Developed and authored installation instructions and equipment connectivity requirements for central office installers. Created functional Sonet ring and provisioned equipment for customers and 100 central offices in assigned area. Acted as point of contact for facility, central office, and outside plant engineers. Created and maintained central office records and documentation.
• Implemented time-saving strategy, reducing costs by $16,800 per month within personal workgroup.
USPS, Bell, CA 1993-1999
On-site Instructor/Mailhandler
Instructor for newly hired employees and existing employees who transferred to another work area and needed to be trained on specific processes of the job. Taught at the site location, as well as video classroom video instruction. Ensured that all trainees knew proper handling techniques and followed all safety rules. Met with other instructors and management on a weekly basis for continual work environment process improvement.
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Skills: |
Motivated professional with seven years experience in leadership and management roles. Ability to prioritize project assignments for maximum efficiency and motivate employees in fast-paced, high-stress environments. Coordinate communication between disparate groups and organize large-scale projects. Committed to timely and accurate results through careful forecasting and assessment. Lateral thinker committed to cost-cutting and balancing objectives with customer satisfaction.
Microsoft Office (Word, Excel, Project and PowerPoint) and Advent.
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Education: |
Master’s of Science in Business Management, Keller University, Long Beach, CA.
Bachelor of Science in Telecommunications Management, Magna Cum Laude, DeVry Institute of Technology, Pomona, CA.
Finance Analysis and Project Management Certificates, Keller Graduate School of Management, Long Beach, CA.
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Endorsements
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Keith has received 0 endorsements.
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Keith has endorsed 3 Members.
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Rank |
Title |
Location |
Status |
Actions |
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9.885 |
Computer Tech |
US-New York-New York City |
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Details
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6.497 |
Network Admin |
US-California-San Bernardino/Palm Springs |
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Details
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4.612 |
System Administrator |
US |
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Details
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Public Messages
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